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Added 6 mins ago
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Test manager
Ericsson
Ottawa, ON
- Full-time
As a Test Manager in PEU-RP you will as a technical leader develop and use agentic AI as tool to drive and define test analysis of new 5G and 6G RAN features, to secure the most efficient…
Added 6 mins ago
AD
Global Logistics and Compliance Manager
Active Dynamics Group
Toronto, ON · Scarborough, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
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Assistant manager - retail
Tempo
Fort St. John, BC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 6 mins ago
RC
Service Writer-Prairie AG Vegreville
Reesink Canada
Vegreville, AB
- Full-time
The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position…
Added 6 mins ago
TC
Restaurant Management | Bar Manager | Service Manager
The Canadian Brewhouse
Fort St. John, BC
- Full-time
Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality…
Added 6 mins ago
TC
Culinary Management | Kitchen Manager
The Canadian Brewhouse
Fort St. John, BC
- Full-time
Kitchen Manager - $55,000 -$62,000 + Variable Pay
Added 6 mins ago
TC
Restaurant Management | General Manager | Assistant General Manager
The Canadian Brewhouse
Oakville, ON
- Full-time
Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality…
Added 6 mins ago
MC
Building Assistant Superintendent
Medallion Corporation
Toronto, ON
- Full-time
…and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they…
Added 6 mins ago
RC
Service Writer- Prairie AG Vegreville
Reesink Canada
Vegreville, AB
- Full-time
The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position…
Added 6 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 6 mins ago
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Ultrasound Technologist (PRN)
Olathe Health
Pavilion 1, BC
- Part-time
Immediately reports equipment malfunction, concerns, and anomalies to the department manager/director and Biomed Department. Understands log-off, shut down, re-boot, hard shut down and,…
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Manager, Family Philanthropy
Sobeys
Stellarton, NS
- Full-time
The Manager, Family Philanthropy provides strategic and operational leadership across the Sobey family’s philanthropic foundations, awards programs, stakeholder partnerships and related…
Added 7 mins ago
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Sr Product Manager - Virality, Referrals & KOL
Kraken
Canada
- Full-time
Own the audience-to-customer journey. Build and test paths from recommendations and creator audiences to product value and a first transaction. Partner with the teams that own onboarding…
Added 7 mins ago
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Assistant Store Manager Full Time Day
No Frills
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we…
Added 7 mins ago
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Community Manager
Zen Residential Ltd.
Calgary, AB
- Full-time
…property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create…
Added 7 mins ago
TS
Marketing Manager
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
We’re conducting a search for a Marketing Manager to lead marketing for a residential rental portfolio. You’ll work with leasing and property operations teams to attract prospective…
Added 7 mins ago
MR
Part-Time Sales Associate
Match Retail
Calgary, AB
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 7 mins ago
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SAP Business Analyst
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the manager, the business analyst will be the initial point of contact for our clients for all issues related to their support needs ranging from issue response (tier 2 and…
Added 7 mins ago
NC
General Manager
NAPA Canada
Winnipeg, MB
- Full-time
The successful candidate must be based in Winnipeg
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Terminal Manager
Midland Transport
Montreal, QC
- Full-time
Midland Transport is seeking an experienced and results-driven Terminal Manager to lead its large pickup and delivery (P&D) transport terminal in Dorval, Quebec. Reporting to the Director,…
Added 7 mins ago
MR
Part-Time Sales Associate
Match Retail
Mississauga, ON
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 7 mins ago
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
You have previous team management experience in a retail environment;
Added 7 mins ago
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Manager, Privacy
Cogeco Connexion
Montreal, QC
- Full-time
Operational Compliance: Operationalize compliance with PIPEDA, Quebec Law 25, and relevant provincial and state regulations across customer-facing and internal operations.
Added 7 mins ago
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Sales Associate
Claire's
St. John's, NL
- $16 CAD / hour
- Part-time
Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience.
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Assistant Manager, Guest Experience | HALIFAX SHOPPING CENTRE (8month contract)
lululemon
Halifax, NS
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods

Hughes Recruitment & Strategy Collective

Technology Operations Manager

Hague, SK, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of progressive experience in information technology, technical support, infrastructure, or systems administration is ideal.
Posting language: English
Posted: Oct 6, 2026

Original job description

Hughes Collective is pleased to present an exciting opportunity on behalf of our client.

Title: Technology Operations Manager

Reporting to: Director of Operations

Our Client

Our client is a family-owned Saskatchewan company operating across construction, cabinetry, agricultural projects, and retail locations. Its IT Department also supports partnered companies, helping a diverse group of teams and businesses stay connected and productive. The organization values relationships, community, and quality work.

The Opportunity

This is a growth-driven leadership opportunity for a knowledgeable, people-focused IT professional to lead a team of Level 1, Level 2, and Level 3 Technicians while remaining actively involved in day-to-day technical operations. The successful candidate will lead by example, develop the team, manage priorities and escalations, and provide strong internal customer service. The role is currently fully in-office, with flexibility around working hours, and includes shared on-call and some after-hours work.

Key Responsibilities

As the Technology Operations Manager, you will work collaboratively and be responsible for:

1. Team Leadership & Service Delivery

Lead, coach, and develop Level 1, Level 2, and Level 3 IT Technicians.
Coordinate daily IT operations, workload priorities, service requests, and escalation paths.
Lead by example by staying hands-on while delegating effectively across the team.
Provide strong customer service to employees and communicate technical information clearly.

2. Technical Operations & Support

Act as the escalation point for complex technical issues and major service interruptions.
Participate in troubleshooting, maintenance, deployments, upgrades, and day-to-day support.
Support Microsoft 365, Windows environments, servers, networks, cybersecurity systems, endpoints, mobile devices, and business applications.
Oversee onboarding and offboarding, access permissions, equipment deployment, licensing, and IT asset management.

3. Systems, Risk & Continuous Improvement

Maintain clear IT documentation, standards, procedures, and system records.
Support backups, disaster recovery, business continuity, and technology risk management.
Work with leadership and department managers to improve reliability, service delivery, and the employee technology experience.
Bring an interest in emerging technologies, including AI, and help guide how new technology can support the business.

4. Vendors, Planning & Business Support

Manage technology vendors, service providers, purchasing, and equipment lifecycle planning.
Work with a third-party MSP for high-level technical support and future technology planning as needed.
Support multiple businesses and locations, with travel between company and partnered locations as required.
Participate in the shared IT on-call rotation and support after-hours upgrades, maintenance, deployments, troubleshooting, and urgent incidents when required.

Qualifications

As the Technology Operations Manager, you will possess the following qualities:

The Essentials (Hard Skills):

5+ years of progressive experience in information technology, technical support, infrastructure, or systems administration is ideal.
Previous leadership, supervisory, mentoring, or team coordination experience.
Strong working knowledge of Microsoft 365, Windows environments, networking, servers, cybersecurity, and endpoint management.
Experience troubleshooting complex technical issues and managing escalations.
Valid driver’s licence and ability to travel between locations; relevant post-secondary education and industry certifications are considered assets.

The Intangibles (Soft Skills):

A hands-on, lead-by-example leadership style with the ability to delegate and develop others.
Strong customer-service mindset and the ability to work effectively with employees across the business.
Approachable, dependable, and organized, with strong communication and prioritization skills.
Comfort balancing team leadership with day-to-day technical responsibilities.
Curiosity about emerging technologies, including AI, and how they can support business operations.

What Our Client Offers

Competitive salary and comprehensive manager-level benefits, including 100% coverage.
RRSP/DPSP program and Lifestyle Spending Account.
On-call incentive program and professional development opportunities.
Growth and advancement opportunities within a supportive, family-oriented culture.

About the Collective

At Hughes Collective, we don’t just recruit, we revolutionize how talent meets opportunity. We’re not in the business of filling roles; we’re in the business of transforming careers and powering businesses with bold, game-changing hires.

For candidates, this isn’t just about your next job, it’s about uncovering your passions, amplifying your strengths, and unlocking your potential. We’re here to connect you to a career that excites, inspires, and fuels your future.

This isn’t recruitment as usual, this is Hughes Collective. Bold. Authentic. Unapologetically different. Your next move starts here.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead, coach, and coordinate a team of IT technicians while remaining hands-on with technical support, escalations, deployments, and daily operations. Oversee systems, security, documentation, vendors, technology planning, and support across multiple businesses and locations, including participation in the shared on-call rotation.

Requirements

The role ideally requires at least five years of progressive IT, technical support, infrastructure, or systems administration experience, along with leadership or team coordination experience. Candidates should have strong knowledge of Microsoft 365, Windows, networking, servers, cybersecurity, and endpoint management, as well as strong communication, customer service, and prioritization skills; a valid driver’s licence is required, while post-secondary education and certifications are assets.

Skills

IT Team Leadership
Technical Support
Microsoft 365
Windows Environments
Networking
Server Administration
Cybersecurity
Endpoint Management
Escalation Management
IT Asset Management
Disaster Recovery
Business Continuity
Vendor Management
Customer Service
Technical Troubleshooting
IT Operations

Benefits

Manager-Level Benefits With 100% Coverage
RRSP/DPSP Program
Lifestyle Spending Account
On-Call Incentive Program
Professional Development Opportunities
Growth and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows
Networking
Servers
Cybersecurity
Endpoint Management
Mobile Devices
Business Applications
Access Permissions
IT Asset Management
Backups
Disaster Recovery
Business Continuity
Technology Risk Management
IT Documentation
Service Requests
Escalation Paths
Equipment Deployment
Software Licensing
Vendor Management
Managed Service Provider
Technology Planning
On-Call Support
Artificial Intelligence
Infrastructure
Systems Administration

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Work requirements

Jobs in Canada