Find work in Canada.

325,307 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
BM
Commissioning Manager - Ontario
Barton Malow
Cambridge, ON
- Full-time
Coordinate grid connection requirements with the utility and system operator, including protection, metering, and telecommunications testing, Electrical Safety Authority (ESA) inspections,…
Added 10 mins ago
CW
Mechanical Designer
Clean Works
St. Catharines, ON
- Full-time
Prepare operator, set-up and service manuals.
Added 25 mins ago
SE
Sahara Operator
Source Energy
Grande Prairie, AB
- Full-time
Possess a valid Class 5 Driver’s License with a clean driving record (no suspensions). This must be presented as part of the application process.
Added 54 mins ago
TI
Senior Accountant
The International Group, Inc.
Toronto, ON · Scarborough, ON
- Full-time
Provide monthly P&L commentary that explains the results of the businesses - bridging actual to budget, forecast, and prior periods in language an operator can act on.
Added 1 hour ago
TE
EIC Controls Technician
TC Energy
Rapid City, MB · Grenfell, SK · Moosomin, SK · Regina, SK · Caron, SK · Richardson, SK
- Full-time
This is a fully qualified field role suited to a safety-focused, self-motivated, resourceful, and competent technician with strong troubleshooting ability, sound judgment, and demonstrated…
Added 1 hour ago
TE
EIC Controls Technician
TC Energy
Rapid City, MB · Grenfell, SK · Moosomin, SK · Regina, SK · Caron, SK
- Full-time
This is a fully qualified field role suited to a safety-focused, self-motivated, resourceful, and competent technician with strong troubleshooting ability, sound judgment, and demonstrated…
Added 1 hour ago
SD
Operator - Process
Spartan Delta Corp.
Calgary, AB
- Full-time
Spartan Delta Corp. is seeking an individual to fulfill the responsibilities of an Operator - Process - Alder Flats Plant in the Field Operations team. This role is responsible for…
Added 1 hour ago
S
Senior Electrical and Instrumentation Engineer
SPECTRAFORCE
Oakville, ON
- $60 to $63 CAD / hour
- Contract
Read, interpret and comment on engineering documents, including P&IDs, GAs, process design guidelines, return of experience, and engineering best practices guides.
Added 1 hour ago
NA
Heavy Equipment Operator (Haul Truck) (Suncor)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Complete walk-arounds, safety checks and field level risk assessments and ensure the heavy equipment is running properly
Added 2 hours ago
S
Machine Operator
Sandvik
Welland, ON
- Full-time
Job Summary: The Machine Operator will work within our Blanching Department and other various manual machines to produce premium quality, high precision, and cutting tools. Will verify…
Added 2 hours ago
Operator II, Customer Support Center
Human Resources Department - NRT Technology Corp.
Toronto, ON
The Operator II, Customer Support Center provides first line and escalated technical support for internal and external clients by diagnosing, troubleshooting, and resolving basic issues…
Added 2 hours ago
GT
Machine Operator
GWS Tool Group
Welland, ON
- Full-time
Job Summary: The Machine Operator will work within our Blanching Department and other various manual machines to produce premium quality, high precision, and cutting tools. Will verify…
Added 3 hours ago
TI
Lead Equipment Operator
The Inland Group of Companies
Ottawa, ON
- Full-time
We will do this by focusing on safety, continuous process improvement, teamwork and innovation, all while maintaining the highest level of integrity.
Added 3 hours ago
Operator Warehouse - Surface
BHP
Canada
We are seeking a reliable, safety-focused, and customer-oriented Warehouse Operator to support warehouse and logistics operations across both surface and underground environments. Reporting…
Added 4 hours ago
I
Associate Product Manager
ITW
Tecumseh, ON
- Full-time
Support the development and documentation of product launches, training materials, specification sheets, operator manuals, and learning management system (LMS) content.
Added 5 hours ago
PH
Cyber Security Lead
PSA Halifax
Halifax, NS
- Full-time
PSA Halifax is Atlantic Canada's leading container terminal operator and an integral gateway for global trade. As part of the PSA International network, one of the world's largest port…
Added 8 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Infrastructure Management
Ferrovial
Toronto, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 13 hours ago
FM
Underground Miner / Equipment Operator
Fortis Mining Engineering & Manufacturing
Saskatoon, SK
- Full-time
…products, fall protection, suspended access, agri-business field services, electrical services, and safety training to mining site services, fabrication, rentals, repairs, testing and…
Added 14 hours ago
S
Electrical and Instrumentation Engineer
SPECTRAFORCE
Oakville, ON
- $53 to $63 CAD / hour
- Contract
Read, interpret and comment on engineering documents, including P&IDs, GAs, process design guidelines, return of experience, and engineering best practices guides.
Added 14 hours ago
NS
Underground Miner / Equipment Operator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
…products, fall protection, suspended access, agri-business field services, electrical services, and safety training to mining site services, fabrication, rentals, repairs, testing and…
Added 15 hours ago
A
Hse Manager
Actalent
Calgary, AB
- $80 to $100 CAD / hour
- Contract
Experience working on major EPC or owner/operator-led projects.
Added 15 hours ago
O
Plant Operator
Ovintiv
Dawson Creek, BC
- Full-time
As a Plant Operator within Ovintiv you will promote the team vision and receive general direction from the Plant Lead Operator. You will have the knowledge, experience and required skills…
Added 15 hours ago
AC
Electrical, Instrumentation & Control Specialist
Artelia Canada
Montreal, QC
- Full-time
Experience with DCS, PLC, SCADA, RTU, HMI, reporting software, field instrumentation, process analyzers, safety instrumented systems, fire & gas detection systems, and the development of…
Added 16 hours ago
PI
HSE Coordinator
Pagnotta Inc.
AB
- Full-time
…creating successful partnerships throughout the construction process. Learn more at…
Added 17 hours ago
Light Equipment Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

Human Resources Department - NRT Technology Corp.

Operator II, Customer Support Center

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Operator II, Customer Support Center

About NRT
At NRT, we build more than solutions: we build up each other.
NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.

We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions.

NRT believes in the value of connection and community. We believe that our diversity in skills and background makes us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it’s all hands-on deck. NRT knows that to stand firm, we need to stand together.

Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it’s an opportunity to grow and discover.

To learn more about who we are and what we do, visit our website at www.nrttech.com.

The Operator II, Customer Support Center provides first line and escalated technical support for internal and external clients by diagnosing, troubleshooting, and resolving basic issues across hardware, software, networking, and business applications. This role requires strong customer service skills, the ability to work independently, and comfort operating in a fast paced, high volume support environment.

Core Competencies
• Problem-Solving
• Customer Service
• Communication
• Time Management
• Multi-tasking

Responsibilities
• Monitor NOC systems and overall infrastructure health to ensure continuous service availability and early detection of issues.
• Perform advanced troubleshooting on products, systems, and hardware, driving incidents to resolution with minimal downtime.
• Actively monitor and interpret alerts from infrastructure monitoring dashboard, responding quickly to service-impacting events.
• Handle escalations from Tier 1 support, taking ownership of complex incidents and restoring service efficiently
• Collaborate with Team Leads when additional technical expertise or decision-making is required for escalated issues.
• Manage internal Jira tickets, including creation, prioritization, and assignment, especially during service desk absences.
• Oversee shared support inboxes, ensuring timely responses and proper routing of incoming emails to Tier 1 staff
• Maintain clear documentation of troubleshooting steps, incident resolutions, and system behaviors to support knowledge sharing.
• Provide guidance and support to Tier 1 technicians to improve their troubleshooting capabilities and reduce future escalations.
• Participate in continuous improvement efforts by identifying recurring issues and recommending process or system enhancements.

Qualifications
• Bachelors degree or College diploma in Computer Science, Networking or related field
• Cisco Certified Network Associate (CCNA) Certification
• Proven experience to handle escalations from Tier 1 support and take ownership of complex technical incidents.
• Strong working knowledge of operating systems and deep familiarity with hardware systems
• Advanced troubleshooting and analytical problem solving skills across software, hardware, and infrastructure components.
• Solid understanding of networking concepts, with hands on experience using network monitoring and diagnostic tools.
• Experience with server administration and operating system management in production environments.
• Understanding of core security practices, including firewalls, VPN technologies, and secure access controls.
• Experience in incident response, system health monitoring, and maintaining high service uptime.
• Ability to diagnose and resolve infrastructure level issues involving servers, networks, and application services.
• Strong communication and documentation skills to support collaboration with Tier 1, Tier 2, and leadership teams.
• Microsoft Certified: Windows Server Hybrid Administrator Associate considered an asset

This is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks.

NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.

Apply About employer

More about this job

Responsibilities

The Operator II provides first-line and escalated technical support by diagnosing and resolving issues across hardware, software, and networking systems. They are responsible for monitoring infrastructure health, managing incident tickets, and providing guidance to Tier 1 technicians.

Requirements

Candidates must hold a bachelor's degree or college diploma in Computer Science or a related field, along with a CCNA certification. Proven experience in handling escalated technical incidents and strong knowledge of server administration and networking are required.

Skills

Technical support
Troubleshooting
Network monitoring
Incident management
Customer service
Jira
Server administration
Operating systems
Hardware diagnostics
Networking
Firewalls
VPN
Analytical problem solving
Communication
Time management
Multi-tasking

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off
Employee assistance program
Professional development
Training workshops

Visa sponsorship

Not detected in the job text

Keywords

FinTech
Information Technology
Customer Support
NOC
Infrastructure
Hardware
Software
Networking
Jira
CCNA
Windows Server
Firewalls
VPN
Incident Response
System Monitoring
Technical Support
Troubleshooting
Analytical Skills
Documentation
Tier 2 Support
Enterprise Gaming
Payment Systems
AML Compliance
Digital Gamification
Omni-channel
Server Administration
Security Controls
Service Availability
Technical Expertise
Professional Development

Report this job