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Added 9 mins ago
Automotive Apprentice
AppleOne Employment Services
Vaughan, ON
$21 to $27 CAD / hour
Full-time
…is seeking a highly motivated and detail-oriented Automotive Service Apprentice to join our elite service…
Added 9 mins ago
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Truro, NS
Full-time
Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.
Added 9 mins ago
Wealth Experience Associate
ATB Financial
Calgary, AB
Full-time
…portfolio of ATB Wealth clients. Under the direction of the Manager, you are client obsessed and will be responsible for ensuring ongoing delivery of friendly, efficient and professional…
Added 9 mins ago
Route Sales Representative (Delivery Driver)
Alsco Uniforms
Calgary, AB
Full-time
…through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District…
Added 11 mins ago
Meat & Seafood - Cutter Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 11 mins ago
Donation Pick-Up and Delivery Truck Driver - GTA (Full-Time)
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Provide professional, friendly service to donors, partners, and the public.
Added 11 mins ago
People & Culture Manager
DWB Consulting Services Ltd
Chilliwack, BC · Fort St. John, BC · Maple Ridge, BC · North Vancouver, BC · Prince George, BC · Squamish, BC · Williams Lake, BC
$48 to $55 CAD / hour
Full-time
The Manager provides leadership, coaching, and support to the People & Culture team, ensuring the delivery of people-first programs and practices that reflect our corporate values of…
Added 27 mins ago
Training Services Coordinator
KF Aerospace
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$52,000 to $65,000 CAD / year
Full-time
Training delivery is predicated on training requests, training expirations and customer driven needs.
Added 27 mins ago
Warehouse Coordinator
BELFOR CANADA INC.
Toronto, ON
$25 to $28 CAD / hour
Full-time
…control, and project logistics. Reporting to the Operations Manager, this position manages equipment maintenance and repairs, organizes and tracks inventory, and ensures timely delivery of…
Added 27 mins ago
Student, Asset Management
The Corporation of the City of Markham
Markham, ON
Up to $17.95 CAD / hour
Temporary · Internship
Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.
Added 27 mins ago
Student, Asset Management
The Corporation of the City of Markham
Markham, ON
Up to $17.95 CAD / hour
Temporary · Internship
Service Excellence: The consistent delivery of high-quality, efficient, and customer-centric ser
Added 27 mins ago
Account Manager
Accommodations Plus International
Canada
API is seeking a seasoned professional to join our company in the role of Account Manager. This position may be performed remotely from anywhere in the United States or Canada, or in a…
Added 27 mins ago
Business Analyst (1 vacancy)
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Woodstock, ON
Full-time
…management, scheduling, routing, preventive maintenance, and service delivery…
Added 27 mins ago
Quality Manager
IMT CORPORATION
ON
$88,200 to $130,500 CAD / year
Full-time
Elevate your expertise with IMT Precision! We are recruiting for a Quality Manager to join our team and contribute to the delivery of essential manufacturing solutions with Precision and…
Added 27 mins ago
Professional Delivery Driver
MCDOUGALL ENERGY INC
Owen Sound, ON
Temporary
McDougall Energy is looking for a skilled and safety focused individual to fill the position of Professional Delivery Driver based out of our Owen Sound operation. This is a seasonal…
Added 27 mins ago
Dispatcher
MCDOUGALL ENERGY INC
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Full-time
McDougall Energy is looking for a Dispatcher to join our Burford team. Reporting to the Operations Manager, this position is responsible for:
Added 27 mins ago
Professional Delivery Driver
MCDOUGALL ENERGY INC
Sarnia, ON
Full-time
McDougall Energy is looking for a skilled and safety focused individual to fill the position of Professional Delivery Driver at our Sarnia Hub and working Monday – Friday night shift.
Added 40 mins ago
Associate, Product Manager
ORION Ontario's Research and Education Network
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Full-time
As an Associate Product Manager, you will play a hands-on role in supporting the development, launch, and continuous improvement of ORION’s products and services. Working closely with the…
Added 40 mins ago
IT/IM Manager
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Oversee day-to-day identification of priorities and delivery of sustainment and maintenance programs, including the Service Desk and cybersecurity program
Added 40 mins ago
Manager, Community Health and Support Services
Shared Health-Soins Communs
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…assist in the effective and efficient day-to-day support of service delivery for clients and…
Added 41 mins ago
Senior Business Application Analyst
TD
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Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology
Added 41 mins ago
Software Engineer III
TD
Toronto, ON
Full-time
…platforms with overall accountability for the technical design and delivery of a specific technical solution based on requirements from…
Added 41 mins ago
Branch Manager
VPI INC.
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Up to $72,100 CAD / year
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Develops and executes branch plans aligned with organizational goals, policies, funder requirements, and KPIs to ensure consistent and effective service delivery.
Added 41 mins ago
Community Ministries Worker
The Salvation Army Canada and Bermuda Territory
Red Deer, AB
Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 41 mins ago
Full Stack Senior Engineer
Citi
Mississauga, ON
Full-time
6+ years of relevant experience in the Financial Service industry

Human Resources

Community Services Customer Service Supervisor (Contract)

Middlesex Centre, ON, Canada

Pay: Compensation for this position is currently $71,019 to $84,552 per year.
Apply by: Oct 9, 2026
Experience: 3-4 years of progressive experience preferably in municipal recreation with knowledge of facility booking software.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

The strength in Middlesex Centre lies with its people. Located just west of the City of London, Middlesex Centre’s rural communities and small towns make it a great place to live, work and play.

Municipality of Middlesex Centre Employment Opportunity

Community Services Customer Service Supervisor

Up to 12-month Contract, Full-Time Position, Non-Union

Department: Community Services

Grow your Future at Middlesex Centre

The Municipality of Middlesex Centre is a thriving, progressive, and welcoming community. Located just west of the City of London, Middlesex Centre’s rural charm and vibrant small towns make it a great place to live, work, and play.

What makes us special? Our team!

We are supportive, inclusive, and collaborative workplace. We take pride in delivering the highest standard of municipal services to our community. We embrace our values of respect, cooperation, innovation, and integrity.

If you are a team player who is passionate about your work and are always looking for ways to improve and grow, then we want to hear from you.

We can offer you:

Competitive compensation
Participation in OMERS, one of the best defined-benefit pension plans in Canada
An employee and family assistance program
A culture that supports ongoing training and professional development.

Position Summary

The Customer Service Supervisor is responsible for the overall efficient and effective customer service and recreation program delivery along with the day-to-day operations of the Community Service Department central booking desk. This role receives and processes facility bookings, rental payments, and program registrations, and manages a team of customer service employees and acts as Program Manager.

Responsibilities

Department Administration

Oversees the recreation programming division, including program development, registration, delivery and evaluation.
Oversees permitting of all municipal recreational facilities, including parks, soccer fields, baseball diamonds, arenas, community centres and sports fields, and ensures correct fees have been applied.
Manages the customer service desk and the concession booth at the Wellness & Recreation Complex in Komoka and the concession booth at the Ilderton Arena.
Provides administrative support for the Director of Community Services and the department and the Community Services Advisory Committee.
Implements systems at the customer service desks that ensure operational and service excellence and works to improve customer service activities.
Establishes and maintains effective relationships with members, Middlesex Centre staff, volunteers and community partners.
Oversees development of new programs, recruits and coordinates new program instructors, and identifies and secures resources for the programs.
Manages contracts and agreements with clients to ensure all requirements are fulfilled.

People Leadership

Provides leadership guidance while supervising all support staff and maintains a strong functional team building through effective recruiting, training, coaching, scheduling Establishes rapport and maintains effective relationships
Fosters a work environment that values and encourages teamwork and empowerment.

Other Responsibilities

Completes weekly and monthly invoicing, counting, balancing, depositing, and distributing of daily revenue, monitoring, and collecting overdue receivables.
Undertakes special projects and performs other duties as assigned in accordance with departmental or corporate objectives.

Qualifications & Experience

Education

College diploma in recreation studies or business administration or a related field of study.

Experience

3-4 years of progressive experience preferably in municipal recreation with knowledge of facility booking software.

Skills & Abilities

Computer literacy using the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Sound knowledge of facility booking and understanding of principles of accounting.
Excellent customer service, interpersonal and communication skills (verbal and written).
Excellent organizational and administrative skills.
Knowledge of recreational programming and planning.
Ability to work with elected and non-elected officials and staff at all levels.
Great skills in complaint handling and conflict resolution techniques.

Other Requirements

Valid Ontario class G driver’s license in good standing.
Criminal Records Check.
Vulnerable Sector Check

Hours & Conditions of Work

Normal work hours are 37.5 per week, Monday to Friday. Occasional work outside of normal business hours will be required to attended evening or weekend meetings or events.

This position primarily works at the front desk of the Komoka Wellness and Recreation Complex.

Compensation

Middlesex Centre offers a competitive salary and a comprehensive employee benefit plan, including participation in the OMERS pension plan for this position. Compensation for this position is currently $71,019 to $84,552 per year.

Job Posting#: 2026-028

Closing Date: October 9, 2026

This posting is for an existing vacancy within our organization. We are actively seeking qualified candidates to fill this position.

Middlesex Centre is an equal opportunity employer and is committed to an inclusive recruitment and selection processes. Please advise us in confidence of any accommodations needed to ensure your access to a fair and equitable process.

Apply About employer

More about this job

Responsibilities

The Customer Service Supervisor manages daily operations of the Community Service Department, including facility bookings, program registrations, and concession booth management. This role also provides leadership to support staff and oversees the development and delivery of recreation programming.

Requirements

Candidates must possess a college diploma in recreation studies or business administration and 3-4 years of progressive experience, preferably in municipal recreation. Proficiency in Microsoft Office and facility booking software, along with a valid Ontario class G driver's license, is required.

Skills

Customer service
Recreation programming
Facility booking
Team leadership
Staff supervision
Conflict resolution
Administrative support
Budgeting
Invoicing
Microsoft Office Suite
Communication skills
Organizational skills
Recruitment
Training
Scheduling
Accounting principles

Benefits

Defined-benefit pension plan
Employee and family assistance program
Professional development
Training

Visa sponsorship

Not detected in the job text

Keywords

Municipal recreation
Facility booking software
Recreation programming
Customer service
Staff supervision
Administrative support
Invoicing
Conflict resolution
Microsoft Office
OMERS pension
Community services
Program development
Facility management
Public sector
Contract management
Team leadership
Scheduling
Recruitment
Accounting
Reporting

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