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Added 7 mins ago
CO
STRATEGIC ENTERPRISE INTEGRATION & MODERNIZATION LEAD (DATA MANAGEMENT)
City of Toronto
Toronto, ON
- Full-time
…(“SEIM”) Division within the City of Toronto, Office of the Chief Financial Officer and Treasurer provides business transformation and modernization across Finance and Treasury Service…
Added 7 mins ago
NB
Business Development Manager
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager in the Distribution team at National Bank Insurance means acting as a strategic partner to help our distribution channels grow and better support…
Added 38 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 1 hour ago
Senior Manager, Leadership Recruiting
Bain & Company
Toronto, ON
As a Senior Manager within our Leadership Recruiting (LR) team, you will partner with senior stakeholders, including Regional Practice Leads, Global Practice Leads and Office Heads, and…
Added 2 hours ago
Account Manager - Calgary (Guardteck)
Kandor
Calgary, AB
Guardteck is seeking an Account Manager to manage client relationships and service delivery across a portfolio of security sites in Calgary, AB. This is a client-facing operations role…
Added 2 hours ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
Guardteck is seeking a Senior Account Manager to lead and develop our account management team in Burnaby, BC. This is a senior, client-facing operations role responsible for leading account…
Added 3 hours ago
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Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON · Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 4 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 4 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 4 hours ago
RI
General Manager – Boutique Hotel
Renard International Hospitality Search Consultants
Vancouver, BC
- Full-time
The General Manager will have overall responsibility for the hotel's operations, financial performance, sales strategy, guest experience, and food & beverage outlets. A major focus of the…
Added 4 hours ago
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Practice Manager
P3 Veterinary Partners
Kamloops, BC
- Full-time
Provide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital
Added 4 hours ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 4 hours ago
BA
Duty Maintenance Manager
British Airways
Toronto, ON
- Full-time
Handle the continuous development and improvement of procedures and facilities related to Line maintenance to improve efficiency and financial performance.
Added 4 hours ago
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Risk & Compliance Project Manager and Application Manager
Citi
Mississauga, ON
- Full-time
Application Availability & Resiliency: Oversee system performance, disaster recovery planning, business continuity (BCP/DR), and observability for mission-critical risk data pipelines and…
Added 5 hours ago
Administrative Assistant
Winnipeg Regional Health Authority
Brandon, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 5 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 5 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Neepawa, MB
The Manager Health Services shall be accountable to the appropriate Director and is responsible for the development, coordination, implementation, evaluation and operation of the assigned…
Added 5 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director, Health Services or designate, the Manager, Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care…
Added 5 hours ago
Administrative Assistant
Winnipeg Regional Health Authority
Brandon, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 5 hours ago
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Finance & Strategy Specialist
Stripe
Toronto, ON
- Full-time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,…
Added 6 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
…strategic accounts, negotiate commercial agreements, and drive performance across Agoda’s financial institution partnerships in Korea. You will help shape Agoda’s local partnership roadmap,…
Added 6 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
…strategic accounts, negotiate commercial agreements, and drive performance across Agoda’s financial institution partnerships in Korea. You will help shape Agoda’s local partnership roadmap,…
Added 6 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 6 hours ago
Accountant
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, Financial Planning and Program Support.

Human Resources

Markham- ICI Operations Manager

Markham, ON, Canada

$95,000-$115,000 per annum · Full-time

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Job details

Pay: $95,000-$115,000 per annum
Job type: Full-time
Experience: Minimum of 5+ years of experience in a related managerial role with demonstrated fiscal and operational responsibility.
Posting language: English
Posted: Oct 7, 2026

Original job description

ICI Operations Manager

Location:	8050 Woodbine Avenue, Markham, Ontario
Position Type:	Permanent Full-Time
Reporting To:	District Manager
Start Date:	Immediately
Hours:	Monday to Friday, 5:30am start
Compensation:	$95,000-$115,000 per annum

About Miller Waste Systems:

Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.

Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable resources from the waste stream.

Miller Waste has been recognized as one of Canada’s Best Managed Companies for 16 consecutive years, a distinction that reflects our commitment to strong leadership, operational excellence, and a culture that values our people.

At Miller Waste, our people are our greatest strength. We provide a safe workplace, competitive compensation, opportunities for advancement, and the chance to build a long-term career with a company that is trusted by the communities it serves.

Summary:

The ICI Operations Manager oversees daily frontline operations within the Industrial, Commercial, and Institutional line of business, ensuring safe, efficient, and on‑time service delivery. The role leads dispatching, routing, and frontline teams while monitoring performance, safety compliance, and labour efficiency. Strong leadership, customer focus, and coordination with maintenance teams are essential to meeting service and productivity goals.

Responsibilities:

In the position of ICI Operations Manager, the responsibilities include, but are not limited to:

Oversee day‑to‑day frontline operations within the Industrial, Commercial, and Institutional line of business, ensuring safe, efficient, and reliable service delivery.
Manage dispatching, routing, driver scheduling, and daily workflow coordination to meet service commitments and productivity targets.
Provide both fiscal and operational leadership for the Markham District IC&I contracts, ensuring compliance with contractual and regulatory requirements.
Prepare annual operating budgets and manage operations within approved financial parameters.
Lead operational planning for goals, KPIs, and performance standards in alignment with Miller Waste Systems strategic objectives.
Directly supervise and support supervisors, dispatchers, administrative staff, and frontline drivers through coaching, mentoring, and team‑building initiatives.
Manage performance of direct reports through regular feedback, performance evaluations, and progressive discipline where required.
Lead daily safety meetings and ensure strict adherence to Miller Waste Systems safety policies, procedures, and the Occupational Health & Safety Act.
Coordinate with maintenance teams to ensure fleet reliability, equipment availability, and effective preventive maintenance practices.
Track daily productivity, route performance, KPIs, and complete monthly variance analyses and operational reports.
Oversee WSIB claims management, safety reporting, and incident tracking.
Act as a primary point of contact with municipal partners, internal stakeholders, and customers.
Ensure all collection services are completed as scheduled, with service failures addressed promptly and effectively.
Other duties, projects, and responsibilities as assigned.

Competencies & Qualifications:

Minimum of 5+ years of experience in a related managerial role with demonstrated fiscal and operational responsibility.
Proven experience leading frontline operations, with previous experience in a unionized environment preferred.
Strong understanding of operational KPIs, labour management, route productivity, and budget control.
DZ Driver’s Licence with a clean driving record preferred.
Excellent attendance and performance record complemented by strong interpersonal, communication, and organizational skills.
Demonstrated ability to coach, motivate, and manage performance through formal and informal feedback, including progressive discipline when required.
Working knowledge of municipal contracts, service agreements, and regulatory compliance.
Solid proficiency with Microsoft Office applications (Excel, Word, Outlook, and related programs).
Strong commitment to health and safety, with working knowledge of the Occupational Health & Safety Act.
Flexibility to work Saturdays and Sundays when operationally required.

Posting closing date: This posting will remain active until it has been filled.

This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.

Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.

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More about this job

Responsibilities

The ICI Operations Manager oversees daily frontline operations, including dispatching, routing, and team supervision to ensure safe and efficient service delivery. They are responsible for managing budgets, performance KPIs, and maintaining compliance with safety and regulatory standards.

Requirements

Candidates must have at least 5 years of managerial experience with fiscal and operational responsibility, preferably in a unionized environment. A DZ driver's license and a strong understanding of operational KPIs and safety regulations are required.

Skills

Operations management
Leadership
Budgeting
Performance management
Safety compliance
Dispatching
Routing
Logistics
Team building
Coaching
KPI tracking
Contract management
Regulatory compliance
Microsoft Office
Waste management

Benefits

Competitive compensation
Pension programs
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Waste Management
Logistics
Fleet Management
Budgeting
KPIs
Safety Compliance
Occupational Health & Safety Act
Dispatching
Routing
Unionized Environment
Performance Management
Contract Management
WSIB
Microsoft Office
Frontline Operations
Industrial
Commercial
Institutional
Preventive Maintenance

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