The strength in Middlesex Centre lies with its people. Located just west of the City of London, Middlesex Centre’s rural communities and small towns make it a great place to live, work and play.
Municipality of Middlesex Centre Employment Opportunity
Utility & Finance Coordinator
Permanent, Full-Time Position, Non-Union
Department: Corporate Services
Grow your Future at Middlesex Centre
The Municipality of Middlesex Centre is a thriving, progressive, and welcoming community. Located just west of the City of London, Middlesex Centre’s rural charm and vibrant small towns make it a great place to live, work, and play.
What makes us special? Our team!
We are supportive, inclusive, and collaborative workplace. We take pride in delivering the highest standard of municipal services to our community. We embrace our values of respect, cooperation, innovation, and integrity.
If you are a team player who is passionate about your work and are always looking for ways to improve and grow, then we want to hear from you.
We can offer you:
- Competitive compensation
- Participation in OMERS, one of the best defined-benefit pension plans in Canada
- Comprehensive health and dental benefits with a health care spending account
- An employee and family assistance program
- A culture that supports ongoing training and professional development.
Position Summary
The Utility & Finance Coordinator works in the Finance department and administers accounts payable and accounts receivable activities, including water and wastewater billing and collections, and additional finance tasks. This position provides excellent customer service to internal and external customers.
Responsibilities
Utility Billing and Collections
- Responsible for the administration, coordination, accuracy, compliance, and continuous improvement of the Municipality's utility billing and collection function, ensuring timely billing, collection of revenues, and maintenance of customer account records.
- Administers all aspects of utility billing, including accurate issuance of water bills, implementation and maintenance of municipal water rates as per the approved by-law, and reconciling water consumption to water meter software. Monitors and manages overdue accounts by generating and distributing water billing statements and supporting collection activities.
- Assists in the review of all outstanding revenue accounts and takes necessary steps to either collect, transfer to property tax account, or write-off accounts.
- Processes all changes in water information into computer as required, including name and address changes, tenant information, banking information, and property splits and coordinates changes with all other customer accounts.
- Coordinates with Public Works and Engineering regarding monthly readings and makes adjustments where necessary.
- Provides customer service for all water billing inquiries and helps customers understand their water bills and educates on water consumption.
- Organizes and schedules new water installations and final water meter reads.
- Oversees preparing and deactivating accounts and billings with proportioned consumption.
- Prepares a water cost analysis on an ongoing basis.
Accounts Payable
- Responsible for the administration, coordination, accuracy, and continuous improvement of the Municipality's Accounts Payable function.
- Processes accounts payable for the Municipality – receives, codes and posts invoices, issues cheques, processes online and EFT payments.
- Maintains the AP workflow management system, ensuring accounts payable workflows function effectively, reporting any issues, and collaborating with IT on system adjustments and improvements.
- Review of other department’s accounts payable coding to ensure accuracy.
- Reconciles the accounts payable sub ledger to the general ledger monthly.
- Maintains filing of accounts payable documents.
- Follows-up with suppliers regarding problems with invoices and responds to enquiries regarding payments.
- Maintains an understanding of the Municipality’s Procurement Policy and assists departments in adhering to procurement requirements and approval limits.
Other Responsibilities
- Assists with closing books for the year, preparing required statements, reposts and statistics, and assists in the yearly audit as required.
- Prepares daily bank and credit card upload and reports any returned payments.
- Provides assistance to other customer service positions as required.
- Assists with general accounting functions, such as accounts payable, credit card administration, prepaid expenses, and accruals.
- Contributes to departmental goals and objectives and recommends new or improved ways to perform utility billing and accounts payable functions.
- Undertakes special projects and performs other duties as assigned, in accordance with corporate objectives.
Qualifications & Experience
Education
- College diploma in Business with course study in accounting.
Experience
- 3-4 years of progressive experience with working knowledge of computer systems and operations related to the AP/AR and accounting functions.
Skills & Abilities
- Demonstrated ability to use computer systems, financial/taxation software, and processes to perform duties (e.g. accounting software, Microsoft Office Products, online services, etc.).
- Demonstrated ability to work independently within prescribed procedures and protocols.
- High attention to detail to review and process accounts payables.
- Advanced customer service skills with the ability to diffuse conflict.
Other Requirements
- Valid Ontario class G driver’s license in good standing.
- Criminal Record Check.
Hours & Conditions of Work
Normal work hours are 37.5 per week, Monday to Friday.
This position primarily works in the main municipal office.
Compensation
Middlesex Centre offers a competitive salary and a comprehensive employee benefit plan, including participation in the OMERS pension plan for this position. Compensation for this position is currently $64,486.50 to $76,771.50 per year.
Job Posting #: 2026-30
Closing Date: October 14, 2026
This posting is for an existing vacancy within our organization. We are actively seeking qualified candidates to fill this position.
Middlesex Centre is an equal opportunity employer and is committed to an inclusive recruitment and selection processes. Please advise us in confidence of any accommodations needed to ensure your access to a fair and equitable process.
