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Support Worker 3

  • London, ON, Canada

$28.67 CAD / hour

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Job details

Pay
$28.67 CAD / hour
Posting language
English
Posted

Original job description

Full-Time Support Worker 3

(Job #: 59 - 121126)

Compensation:  $28.67/hour plus vacation pay; comprehensive benefits package

Location: London, ON

Site: Hunter's House

Schedule: 32-40 hrs./week; varied shifts including evenings, weekends, and public holidays

Apply by: Thursday, November 26, 2026, at 11:59 p.m.

Please be advised: A Class G (full) Driver’s License is mandatory for this position.

Summary of Roles & Responsibilities:

  • Working with children and youth in an out-of-home emergency/urgency stabilization setting. 
  • Collaborate with teams to implement care plans that support participants' involvement in person-centred programs that promote educational, behavioural, developmental, psychological, and emotional growth
  •  Creating and providing a safe, secure, and supportive environment for participants by developing and maintaining therapeutic relationships that attend to the diverse needs of youth
  • Navigating conflict, overcoming obstacles, and being creative in providing support to participants while remaining calm and focused in crisis situations by utilizing effective de-escalation and decision-making skills
  • Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Qualifications:

  • Completion of a post-secondary diploma in Child & Youth Worker (CYC) or Social Service Worker (SSW) - or an equivalent Human Services program. 
    • Please Note: Personal Support Worker (PSW) and Developmental Services Worker (DSW) certifications do not meet the educational requirements for this position.
  • Minimum two (2) years of related experience providing behaviour intervention support; knowledge of concurrent disorders and/or dual diagnoses and strategies for support 
  • Reliable with a demonstrated commitment to being a dependable member of a team
  • Understanding of support requirements specific to the roles and responsibilities of the job
  • Proficiency in both verbal and written communication
  • Strong leadership, mentorship, advocacy, organization, communication, and problem-solving skills, in addition to attention to detail
  • Ability to work collaboratively with the team, and independently as necessary
  • Capacity to establish, implement, and maintain professional and personal boundaries
  • Multilingualism and having diverse lived experiences are considered asset

Requirements:

  • Valid Class G (full) Driver’s License with a 3-year Uncertified Driver Record 
  • Satisfactory current (within the last 6 months) Broad Record Check
  • Physical Health assessment: verification of up-to-date immunisations, negative TB Skin test (within the last 6 months), COVID vaccination status (2 doses), and ability to meet the physical and psychological requirements of the position 
  • Current Standard First Aid & CPR, Level C with AED training preferred

Humana Community Services is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity, and invite applications from all qualified candidates. If you require accommodation at any stage of the application process, contact us at employment@humanacs.org. Employees represented by Local 171 will be given first consideration for these positions. Only selected candidates invited for an interview will be contacted.

More about this job

Responsibilities

The Support Worker 3 at Humana Community Services will care for children and youth in a stabilization home, working with teams to carry out their care plans. They will build safe, supportive relationships and stay calm and steady when a crisis happens.

Requirements

Candidates need a post-secondary diploma in Child and Youth Work or Social Service Work, plus at least two years of behaviour support experience. They also need a valid Class G driver's licence, a current Broad Record Check, a health assessment, and current Standard First Aid and CPR Level C.

Skills

  • De-escalation
  • Crisis intervention
  • Behaviour intervention
  • Care plan implementation
  • Therapeutic relationship building
  • Dual diagnosis support
  • Concurrent disorders support
  • Conflict resolution
  • Decision-making
  • Team collaboration
  • Mentorship
  • Advocacy
  • Verbal and written communication
  • Problem-solving
  • Boundary setting
  • Equity, diversity and inclusion
  • First Aid
  • CPR
  • AED
  • Driving
  • Documentation

Benefits

  • Vacation pay

Categories

  • Social Services
  • Healthcare
  • Customer Service & Support

Keywords

  • Child and Youth Worker
  • CYC
  • Social Service Worker
  • SSW
  • youth care
  • residential care
  • crisis intervention
  • de-escalation
  • behaviour intervention
  • care plans
  • emergency stabilization
  • out-of-home care
  • mental health
  • dual diagnosis
  • concurrent disorders
  • First Aid
  • CPR
  • Class G driver's licence
  • child welfare
  • social services

Seniority

Mid level

Perks

  • Generous paid time off

Licences and certifications

  • Broad Record Check
  • Standard First Aid
  • CPR Level C
  • AED

Fields of study

  • Child and Youth Work
  • Social Service Work
  • Human Services

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