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Humana Community Services

Systems Administrator

London, ON, Canada

$23.84 to $28.04 CAD / hour · Full-time

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Job details

Pay: $23.84 to $28.04 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Full-Time Systems Administrator

(Job #: 54 - 081026)

Compensation: $23.84–$28.04/hour plus vacation pay; generous paid time off, including 3 weeks’ vacation; employer-matched RSP; comprehensive health and dental benefits following completion of the probationary period

Site: Community Housing
Location: London, Strathroy, and Exeter.
Schedule: 40 hrs/week; primarily on-site with flexibility as operationally required. Occasional on-call responsibilities related to facilities or security systems

Apply by: October 22, 2026

Summary of Roles & Responsibilities:

Participate in fostering an environment conducive to personal wellness and professional growth.
Coach and provide feedback to direct-care staff in accordance with policies and procedures with the intention to affect continuous improvement in documentation standards.
Confirm quality and accuracy of documentation in accordance with policies, procedures, and regulatory standards.
Coordinate and collaborate with internal and external stakeholders to support efficient delivery of services.
Audit, monitor, and analyze information and provide feedback on a regular basis to ensure consistent quality standards.
Provide support to organizational standards and data collection within service delivery through documentation and electronic data.
Petty-cash reconciliation
Develop and propose policies and procedures to support effective information sharing and documentation methods.
Ensure accuracy and confidentiality of data within the scope of control; such as licensing/compliance standards, occupancy details, program delivery measurements, occurrence and incident reporting.
Conduct and coordinate training events as requested for the benefit of the development of others.
Provide peer-to-peer support in onboarding, problem solving, and program planning.
Attend team meetings, seminars, and professional development activities.
Participate in cross-organizational initiatives, such as licensing, compliance, accreditation, database management, etc.
Provide support to cross-organizational projects such as purchasing, documentation formatting, research, and gathering information.
Develop new and maintain existing relationships with communities of practice, external stakeholders, and others to advocate for people receiving services.
Liaise with professionals in the community and maintain knowledge on best practices.

Qualifications:

Post-secondary education in business administration or human services field.
Minimum of 5 years in the human services field.
Minimum of 2 years in administration or clerical support.
Demonstrated leadership among peers.
Experience supporting vulnerable people with specialized needs.
Respectful, empathetic, and unbiased communication skills.
Conflict resolution and negotiation skills.
Good judgment and discernment in decision-making.
High attention to detail and accuracy.
High degree of discretion and confidentiality.
Developing and maintaining positive relationships with internal stakeholders.
Ability to work with people of diverse backgrounds, generations, and disabilities.
Analyzing data and providing recommendations.
Providing comprehensive reports.
Proficient in the use of computers and various software applications.

Requirements:

Valid Class G Driver’s License.
Satisfactory current (within the last 6 months) Vulnerable Sector Check.
Ability to meet the operational and organizational requirements of the position.
Fluent communication in French is considered an asset.

Humana Community Services is committed to ongoing efforts to fulfil our equity, diversity, and inclusion promise. Due to the nature of services provided and the vulnerable people we serve, Humana can only employ candidates who satisfactorily meet the requirements of any job vacancy within the organization. We thank all applicants for their interest. Only those chosen to move forward in the selection process will be contacted. If you require accommodation at any stage of the application process, please call 519.435.1099 x1106 or text 226.577.4084.

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More about this job

Responsibilities

The Systems Administrator will coach direct-care staff to improve documentation standards and ensure quality compliance across organizational services. They will also coordinate with stakeholders, manage data collection, and develop policies to support effective information sharing.

Requirements

Candidates must have post-secondary education in business administration or human services and at least 5 years of experience in the human services field. A valid Class G Driver’s License and a satisfactory Vulnerable Sector Check are also required.

Skills

Leadership
Data analysis
Documentation standards
Conflict resolution
Negotiation
Training
Policy development
Reporting
Communication
Problem solving
Onboarding
Compliance
Data collection
Attention to detail
Confidentiality
Relationship management

Benefits

Vacation pay
Paid time off
Employer-matched RSP
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Systems Administrator
Human Services
Business Administration
Documentation
Compliance
Data Analysis
Policy Development
Training
Incident Reporting
Licensing
Accreditation
Database Management
Stakeholder Management
Vulnerable Sector Check
Class G Driver’s License
Petty-cash Reconciliation
Quality Assurance
Reporting
Onboarding
Conflict Resolution

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