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Added 9 mins ago
OW
Restaurant Manager
Out West Restaurant Group
ON · Ontario, Canada
- Full-time
With limited supervision, the Restaurant Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant. These include company standards, customer experience,…
Added 9 mins ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Saanichton, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Oakville, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
BR
General Manager - Bayshore Shopping Centre
Banana Republic
Ottawa, ON · Nepean, ON
- Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 39 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
…health systems, provincial ministries, health agencies, and community and social service organizations to design and deliver meaningful, lasting…
Added 39 mins ago
AH
Talent Acquisition Specialist (Bilingual) | Spécialiste en acquisition de talents – Bilingue
A Hiring Company
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the HR Manager, you will play a key role in recruiting seasonal and permanent employees, primarily for our landscaping and snow removal operations.
Added 39 mins ago
K
Customer Service/Order Manager
Kelly
Markham, ON
- $26 USD / hour
- Full-time
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.
Added 39 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 1 hour ago
RD
Manager, Operations II
RBC Dominion Securities
Toronto, ON
- Full-time
As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will…
Added 1 hour ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
In collaboration with the Manager, the procurement department and the assigned contract administrator (as applicable), manage the performance of consultants and contractors, as assigned, to…
Added 1 hour ago
PA
Brief Mental Health Counsellor (Brief Solutions Focused)
Peel Addiction Assessment and Referral Centre
Mississauga, ON
- $59,000 to $64,000 CAD / year
Refer and link clients to community resources and groups that support recovery goals
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
LC
Joe Fresh Department Manager In Training
Loblaw Companies Limited
Calgary, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 1 hour ago
AS
office mananger
A Smith Plumbing Drain & Heating
Toronto, ON
- Full-time
…plumbing, drain, and heating services to residential and local community clients. Team members work closely with customers to deliver reliable, timely, and high-quality service solutions.…
Added 1 hour ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 2 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and…
Added 2 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 2 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 2 hours ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 2 hours ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 2 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…

Humber River FHT

Manager, Primary Care Programs and Clinical Operations

Toronto, ON, M9P 2M4, Canada

Location: Multiple community-based locations in Toronto Compensation: $77,673 annually Benefits: Comprehensive benefits package (health, dental, vision, EFAP) and HOOPP defined benefit pension plan Schedule: 5 days a week, Monday to Friday Start Date: As soon as possible · Full-time

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Job details

Pay: Location: Multiple community-based locations in Toronto Compensation: $77,673 annually Benefits: Comprehensive benefits package (health, dental, vision, EFAP) and HOOPP defined benefit pension plan Schedule: 5 days a week, Monday to Friday Start Date: As soon as possible
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Humber River Family Health Team (HRFHT)

Job Title: Manager, Primary Care Programs and Clinical Operations

Primary Portfolio: Progress Place, I Help Centre, Across Boundaries

About the Organization

The Humber River Family Health Team (HRFHT) is a non-profit organization providing interdisciplinary, patient-centred primary care to optimize individual and family health within the community.

We provide comprehensive primary health care, including chronic disease management, health promotion, and disease prevention, to a rostered population of patients in the northwest sub-region of the Greater Toronto Area. Our interdisciplinary team of healthcare professionals works collaboratively to deliver high-quality, patient-centred, respectful, and inclusive care.

About the Position

Humber River Family Health Team is seeking a collaborative and experienced Manager, Primary Care Programs and Clinical Operations to lead the day-to-day operations of its assigned community-based primary care service locations. The successful candidate will oversee interdisciplinary staff, patient access, service delivery, and operational performance while working as an equal management partner to advance programs and quality improvement across the organization.

What You Will Do

Lead operational planning, workflows, patient access, existing waitlist processes, referral triaging, and service coordination across Progress Place, I Help Centre, and Across Boundaries.
Supervise, coach, schedule, and support assigned Interprofessional Health Providers and other designated staff, including recruitment, onboarding, performance reviews, and employee relations.
Work collaboratively with the other manager on program development, implementation, evaluation, quality improvement, clinical service standardization, and community partnerships.
Address clinical practice concerns and support complex care coordination in consultation with Lead Physicians and appropriately authorized clinicians.
Coordinate staff training, interdisciplinary meetings, outreach activities, and clinical initiatives, including vaccine clinic activities where applicable.
Support medical directive review and implementation in partnership with physician and clinical leadership.
Monitor access, service delivery, staff capacity, risks, and performance; prepare operational reports and contribute to organization-wide planning.
Support health and safety, infection prevention and control, privacy, and safe, respectful workplace practices.

What You Bring

Postsecondary education in health, social services, management, or a related field; relevant professional registration is an asset.
Progressive experience in primary care, healthcare, or community-based service operations, with demonstrated staff supervision and interdisciplinary leadership.
Understanding of patient access, referral systems, clinical operations, quality improvement, privacy, and workplace safety.
Excellent communication, problem-solving, conflict resolution, relationship building, and organizational skills.
Ability to work across multiple locations and collaborate effectively with physicians, staff, patients, and community partners.

Reporting to: Executive Director

Management Partnership

Both managers report directly to the Executive Director and hold equivalent management authority within their assigned portfolios. Program oversight is collaborative across the organization. The established centralized waitlist and triaging system is an existing operational process, not a new system development assignment. The other manager oversees Weston, Dixon, Keele & Finch, and Wilson.

How to Apply

Please forward your resume to hiring@hrfht.com, quoting “Manager, Primary Care Programs and Clinical Operations” in the subject line. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Application Deadline: Until the position is filled

Commitment to Diversity and Accessibility

The Humber River Family Health Team remains committed to creating workplaces that reflect the communities we serve. We are actively seeking applicants from diverse backgrounds and lived experiences, including but not limited to Indigenous, Black, racialized, 2SLGBTQIA+, and persons with disabilities.

Accommodation requests can be made at any stage of the recruitment process for applicants who meet the bona fide requirements of the position. Please indicate any accommodation needs when contacted.

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More about this job

Responsibilities

The manager will oversee day-to-day operations, including patient access, service delivery, and interdisciplinary staff management across multiple community-based locations. They will also collaborate on program development, quality improvement initiatives, and clinical service standardization.

Requirements

Candidates must possess postsecondary education in health, social services, or management, along with progressive experience in primary care or community-based service operations. Demonstrated leadership skills, including staff supervision and an understanding of clinical operations and quality improvement, are essential.

Skills

Operational planning
Staff supervision
Interdisciplinary leadership
Clinical operations
Quality improvement
Patient access
Referral triaging
Service coordination
Conflict resolution
Relationship building
Performance management
Medical directive implementation
Risk management
Privacy compliance
Health and safety
Communication

Benefits

Health insurance
Dental insurance
Vision insurance
EFAP

Visa sponsorship

Not detected in the job text

Keywords

Primary care
Clinical operations
Interdisciplinary team
Patient-centred care
Chronic disease management
Health promotion
Disease prevention
Operational planning
Waitlist management
Referral triaging
Service coordination
Performance reviews
Employee relations
Quality improvement
Clinical service standardization
Community partnerships
Complex care coordination
Medical directives
Infection prevention and control
Privacy
Workplace safety
Non-profit
Healthcare management
Social services
Staff supervision

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