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Added 7 mins ago
Retail Sales Associate
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
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Clerical Support Associate, Emergency Department

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Employment Status: Part-time Hours of Work: 8 hour days/evenings/nights and continuous weekend work Location: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, Emergency Department Hourly Rate: $29.966 - $31.016 · Full-time

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Job details

Pay: Employment Status: Part-time Hours of Work: 8 hour days/evenings/nights and continuous weekend work Location: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, Emergency Department Hourly Rate: $29.966 - $31.016
Job type: Full-time
Experience: Minimum 1 year full time equivalent recent clerical experience required, preferably in a health care setting.
Posting language: English
Posted: Oct 8, 2026

Original job description

Humber River Health. Tomorrow's Healthcare, Today.

Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.

Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.

These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.

This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.

Right now we are looking for a Clerical Support Associate to work with our Emergency Department.

Employment Status: Part-time Hours of Work: 8 hour days/evenings/nights and continuous weekend work Location: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, Emergency Department Hourly Rate: $29.966 - $31.016

Position Responsibilities

Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
Communicates with bed allocation and other departments to arrange patient placement.
Communicates with other departments and service areas

Qualifications

High school graduate or equivalent.
Completion of a Community College Medical Secretary Diploma an asset.
Completion of a medical terminology course preferred.
Minimum 1 year full time equivalent recent clerical experience required, preferably in a health care setting.
Recent Emergency registration experience preferred, including EDM.
Good keyboarding skills, with minimum typing speed of 40 WPM.
Computer proficiency including Microsoft Office Suite.
Strong interpersonal skills, both oral and written
MEDITECH computer experience an asset
Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations
Ability to work independently with minimal supervision in a team environment
Knowledge of a second language an asset
Demonstrated customer service skills.
Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
Excellent attendance and discipline free record required.
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.

Recruitment Fraud Notice: Humber River Health does not request fees or payment from applicants as part of the recruitment process. If you receive suspicious recruitment-related advertising, communication, or content that does not appear to come from Humber River Health, please report it to hr@hrh.ca with any relevant details, screenshots, or links.

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More about this job

Responsibilities

Provide clerical support for the Emergency Department, including patient registration and discharge, maintaining records, entering orders, and compiling statistics. Support patients and visitors by scheduling appointments, responding to inquiries, greeting them courteously, and coordinating patient placement with bed allocation and other departments.

Requirements

A high school diploma or equivalent and at least one year of recent full-time-equivalent clerical experience are required; healthcare experience and recent Emergency Department registration experience, including EDM, are preferred. Candidates should have at least 40 WPM typing speed, computer proficiency, strong communication and customer service skills, and the ability to organize and prioritize work in a busy environment; a medical secretary diploma is an asset.

Skills

Patient Registration
Patient Discharge
Medical Records Management
Order Entry
Appointment Scheduling
Customer Service
Telephone Communication
Bed Allocation Coordination
Medical Terminology
Keyboarding
Microsoft Office
MEDITECH
Organization
Problem Solving
Prioritization
Written and Oral Communication

Visa sponsorship

Not detected in the job text

Keywords

Emergency Department
Patient Registration
Patient Discharge
Patient Records
Order Entry
Statistics
Appointment Scheduling
Customer Service
Patient Inquiries
Telephone Inquiries
Bed Allocation
Patient Placement
Medical Secretary Diploma
Medical Terminology
Emergency Registration
EDM
Keyboarding
40 WPM
Microsoft Office Suite
MEDITECH
Organizational Skills
Problem Solving
Workload Prioritization
Teamwork
Equity, Diversity, and Inclusion

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Work requirements

Jobs in Canada