Clerical Support Associate, Medical Imaging

Position Profile

Humber River Health. Tomorrow's Healthcare, Today.Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers. Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time. These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families. This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.

We currently have an exciting opportunity for a Clerical Support Associate to join our Medical Imaging team.

Employment Status: Permanent Part TimeHours of Work: Must be available for all rotating 8 hour shifts of days, evenings, weekdays, weekends and statutory holidays (e.g. 6:30am -11:00 pm) - subject to change as per Article 3 – Management RightsLocation: Humber River Health, Wilson Site Labour Group: Teamsters Clerical or LiUNAReporting Relationship: Manager, Medical ImagingHourly Rate: $29.966 - $31.016

Responsibilities:

• Responsible for patient reception/registration and patient bookings where applicable.
• Maintaining clerical and communication functions on the unit.
• Responsible for filing of film bags and reports where applicable.
• Responsible to monitor the PACS messaging system (Primordial) for verbal report requests
• Other related duties as required.

Qualifications:

• Must be a high school graduate or equivalent.
• Knowledge of medical (radiology) terminology is required.
• Experience in Radiology and IMS(PACS) environment is required.
• Experience in Meditech module ITS(Radiology) is required.
• Experience in OBSP program is preferred.
• Medical Office Administration Diploma, preferred.
• Minimum of one year experience with Meditech Community wide scheduling module is preferred.
• Hospital experience is an asset.
• Minimum of one year recent clerical experience in a clinical setting is required.
• Computer skills required, keyboarding 40 wpm required.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Good working knowledge of multiple software applications including Microsoft Office.
• Good organizational skills required, including an ability to prioritize a varied, busy workload.
• Ability to work independently with minimum supervision, as well as work well within in a team/group environment.
• Excellent attendance and discipline free record required.

• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement.  We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect. Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute. We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care. As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground. Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially. This position is being posted in response to an existing vacancy at Humber River Health.

Recruitment Fraud Notice: Humber River Health does not request fees or payment from applicants as part of the recruitment process. If you receive suspicious recruitment-related advertising, communication, or content that does not appear to come from Humber River Health, please report it to hr@hrh.ca with any relevant details, screenshots, or links.