Manager, Human Resources Operations

Position Profile

Manager, Human Resources Operations

Hennick Humber Hospital. Tomorrow's Healthcare, Today.

Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.

Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.

These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.

This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.

Position Summary

• Employment Status: Full Time
• Hours of Work: Normal hours of work will be Monday - Friday. Evenings and work on weekends may be required based upon operational needs.
• Location:Humber River Health, Wilson Site with occasional travel to Finch and Church site (as required).
• Labour Group: Non-Union
• Salary Range: $125,638.50 - $152,858.55

Humber River Health is a financially strong and growing organization that continues to invest in its people, programs, and services. We are seeking a Manager, Human Resources Operations to join our Human Resources team and help strengthen the programs, systems, and processes that support our workforce.

Reporting to the Director, Talent Acquisition, Total Rewards and People Analytics, you will lead the development and improvement of compensation strategies, programs, policies, and processes. You will also oversee the design and implementation of improvements to HR operations, systems, and tools.

You will provide strategic direction for talent acquisition and lead the Talent Acquisition and HR Specialist team, ensuring timely, high-quality hiring outcomes that meet the hospital’s workforce needs.

Key Responsibilities:

• Lead design, implementation, and improvement of HR operational processes related to HR Operations including, Total Rewards, Talent Acquisition, analytics, and service delivery.
• Develop centralized processes that enhance HR service delivery.
• Provide strategic leadership for enterprise wide recruitment processes, ensuring efficient, equitable, and compliant hiring practices.
• Lead, coach, and manage the recruitment team, including performance management, workload balancing, and capability development.
• Support the development and administration of new or current compensation programs within authorized budgets and timelines (merit cycles, incentives, job evaluation, market reviews, etc.).
• Lead complex total compensation programs in a multi union environment.
• Oversee job creation and evaluation methodologies and standards.
• Provide support in the development, implementation, and ongoing maintenance of HR technology strategy and related infrastructure.
• Support the monitoring of workflows in partnership with HR, IS, and internal system users to ensure smooth operations.
• Lead development and maintenance of standardized HR reporting practices.
• Monitor accuracy of data interfaces and system data integrity.
• Lead a data driven HR culture by identifying business challenges and developing analytic solutions.
• Oversee methodologies, frameworks, and governance for HR metrics and reporting.

Skills and Qualifications:

• Bachelor’s degree in Human Resources or related field
• Minimum 3 years leadership experience in a unionized environment
• Minimum 8 years of experience in Human Resources with at least 5 years of experience in compensation, benefits, and HRIS management
• Thorough knowledge of compensation principles and practices, payroll procedures, CRA guidelines, and benefits administration required
• Certified Compensation Professional, Certified Benefits Professional or Project Management Professional designation an asset
• Proficient in Microsoft office applications

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.

Recruitment Fraud Notice: Humber River Health does not request fees or payment from applicants as part of the recruitment process. If you receive suspicious recruitment-related advertising, communication, or content that does not appear to come from Humber River Health, please report it to hr@hrh.ca with any relevant details, screenshots, or links.