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Added 8 mins ago
CI
Manager, Portfolio Construction & Risk
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Manager, Portfolio Construction and Risk will lead the quantitative modelling of our portfolio - developing and maintaining models that forecast portfolio exposure and consider risk…
Added 8 mins ago
TS
Program Analyst
The Salvation Army in Canada
Ottawa, ON
- Full-time
…meal orders, facility bookings for group meetings on and off site. Assist in preparing meeting agendas, attend meetings, and record…
Added 8 mins ago
TA
Field Marketing Manager - 12-month maternity contract
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- Full-time
As a Field Marketing Manager for North America, this role is critical in aligning regional marketing initiatives with the goals of the sales organization. You’ll be the key marketing…
Added 8 mins ago
CZ
Head Chef
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- Full-time
…Square and The Oakfield, as well as events across our whole…
Added 8 mins ago
PH
Manager, Wellness and Psychological Health & Safety
Providence Health Care
Vancouver, BC
- $108,000 to $135,000 CAD / year
- Full-time
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Added 9 mins ago
C
Manager, Finance Governance & Controls (12 months)
CIBC
Toronto, ON
- Full-time
Reporting to the Director-Governance and Controls, the Manager, Governance and Controls, will play a significant role in the implementation of Finance governance, compliance and control…
Added 9 mins ago
C
Client Service Manager, Trade Finance Operations
CIBC
Toronto, ON
- Full-time
…CIBC’s trade finance products in Canada. The Client Service Manager provides after-sales service and support to a portfolio of assigned clients to ensure that overall service requirements…
Added 9 mins ago
CE
Legal Counsel
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- Full-time
Reporting to the Senior Manager and Associate General Counsel, Canadian Upstream Legal Operations, the Legal Counsel will play a meaningful role in handling a wide variety of upstream oil…
Added 9 mins ago
AC
Nurse - Appendix D / Temporary Assignment (7 months)
Algonquin College
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- Part-time
Reporting to the Manager of Health Services, the part-time nurse provides on-campus health care and education to students, staff and faculty in collaboration with the Health Services team.…
Added 9 mins ago
Medical Radiation Technologist
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Medical Imaging.
Added 9 mins ago
Medical Radiation Technologist
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Medical Imaging.
Added 9 mins ago
D(
Inventory Control Coordinator
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Mississauga, ON
- Full-time
Education reimbursement program (HR site administered)
Added 9 mins ago
AEES - Student Supervisor (2 positions)
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Other duties that are site specific (polices and protocol) and within the scope of responsibility of the position.
Added 9 mins ago
Registered Nurse (N2) - Specialty Resource Team
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Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 9 mins ago
Executive Director, Health Insurance Programs
Government of Alberta
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Added 9 mins ago
Quality Management System Specialist - Contract
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Richmond Hill, ON
This role is responsible for maintaining and continuously improving the site Quality Management System (QMS) to ensure compliance with applicable regulatory requirements, ISO 13485, Health…
Added 9 mins ago
Health Services Manager - Rehabilitation Services, Social Work, Ambulatory Care
Nova Scotia Health and IWK Health
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Reporting to the Director of Rehabilitation, Ambulatory Care and Supportive Care Services, the Health Services Manager is responsible for providing strategic and operational leadership to…
Added 9 mins ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
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- $32.84 CAD / hour
- Temporary
…functions under the operational supervision of the Program Manager, practice supervision of the Physiotherapy Practice Coordinator, and the work direction of the designated physiotherapist…
Added 9 mins ago
RS
Operations Coordinator
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AB · Red Deer County, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 9 mins ago
PH
RN/RPN Hope to Health Primary Care Clinic
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Vancouver, BC
- Temporary
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 25 mins ago
PH
LPN , Hope to Health Primary Care Clinic
Providence Healthcare
Vancouver, BC
- $32.84 to $41.35 CAD / hour
- Part-time
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 25 mins ago
H
Supervisor, Full Time
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London, ON
- Full-time
Managed and operated multiple food service brand units simultaneously under the direction of the Manager, maintaining full on-site lead accountability across all assigned locations.
Added 25 mins ago
UH
Clinical Coordinator - Medical Solutions
University Health Network
Toronto, ON
- Full-time
…new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical Coordinator will be a key member of the International Patient Program, working within…
Added 25 mins ago
UH
Registered Nurse - CICU
University Health Network
Toronto, ON
- Full-time
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Added 25 mins ago
UH
Clinical Coordinator - Spinal Cord Program
University Health Network
Toronto, ON
- Full-time
Site: Toronto Rehabiliation Institute, Lyndhurst Centre

Humber River Health

Switchboard Operator

Toronto, ON, Canada
Greater Toronto, ON, Canada

Employment Status: Part-timeHours of Work: Available to work all rotating shifts(Days, Evenings, Nights & Weekends)Location: Wilson siteLabour Group: Teamsters Clerical Reporting Relationship: Manager, TelecommunicationsHourly Rate: $28.072-- $29.070

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Job details

Pay: Employment Status: Part-timeHours of Work: Available to work all rotating shifts(Days, Evenings, Nights & Weekends)Location: Wilson siteLabour Group: Teamsters Clerical Reporting Relationship: Manager, TelecommunicationsHourly Rate: $28.072-- $29.070
Apply by: Oct 5, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Profile

Humber River Health. Tomorrow's Healthcare, Today.

Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.

Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.

These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.

This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.

Join our Telecommunications Department!At Humber River Health, or Telecommunications team plays a pivotal role in matters relating to locating, voicemail, pagers, telephone handsets, hands-free devices, assisted devices and the telephone network. We are currently seeking a Switchboard Operator to join our Telecommunications Department. This individual will process a high volume of incoming and outgoing calls, including assisting with patient inquiries and paging of support staff and/or Physicians. Do you have a strong sense of urgency? Do you like the rush of working in a fast paced, high volume environment? Do you strive to provide a positive overall client experience? If you answered yes to any of the questions above, we invite you to read the details below and apply to this exciting career opportunity and Humber River Health.

Employment Status: Part-timeHours of Work: Available to work all rotating shifts(Days, Evenings, Nights & Weekends)Location: Wilson siteLabour Group: Teamsters Clerical Reporting Relationship: Manager, TelecommunicationsHourly Rate: $28.072-- $29.070

Position Responsibilities:

Process very high volume of incoming and outgoing calls including assistance with patient inquiry quickly and as efficiently as possible.
Process and assist on outgoing calls and page all support staff and /or Physicians as required.
Locate physicians and on-call staff for multiple departments and ensure on-call staff is contacted as quickly and as efficiently as possible within individual program protocol.
Provide batteries for Physicians, and signing out of spare pagers.
Assist with orientation and training of new telecommunication staff.

Qualifications:

Excellent interpersonal and communication skills required
A positive attendance record required
Previous experience on Avaya phone system and console in a health care / hospital environment
Demonstrated customer service and telephone skills required, one year experience preferred.
High school graduate or equivalent.
Good organizational and problem solving skills required, including the ability to multi-task and prioritize a varied and busy workload with frequent interruptions and emergency situations.
Ability to work independently with minimal supervision in a team environment.
Knowledgeable and compliant of new privacy legislation.
Knowledge of a second language an asset.
Good keyboarding skills, with minimum typing speed of 40 WPM. Computer proficiency in Microsoft Office Suite.
Knowledge of PETALMD software.
Meditech experience an asset.
Excellent attendance and discipline free record required.
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health

Recruitment Fraud Notice: Humber River Health does not request fees or payment from applicants as part of the recruitment process. If you receive suspicious recruitment-related advertising, communication, or content that does not appear to come from Humber River Health, please report it to hr@hrh.ca with any relevant details, screenshots, or links.

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More about this job

Responsibilities

The Switchboard Operator processes a high volume of incoming and outgoing calls while assisting with patient inquiries and paging staff or physicians. They are also responsible for managing telecommunications equipment and assisting with the training of new staff members.

Requirements

Candidates must have a high school diploma and excellent interpersonal and communication skills. Previous experience with Avaya phone systems in a healthcare environment and a minimum typing speed of 40 WPM are required.

Skills

Switchboard operation
Customer service
Telephone systems
Avaya phone system
Communication skills
Problem solving
Multi-tasking
Keyboarding
Microsoft Office Suite
Meditech
PETALMD
Paging systems
Data entry

Visa sponsorship

Not detected in the job text

Keywords

Switchboard Operator
Telecommunications
Healthcare
Avaya
Meditech
PETALMD
Customer Service
Paging
Hospital
Microsoft Office
Data Entry
Privacy Legislation
Clerical
Patient Inquiry
Communication

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