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Added 6 mins ago
T
Customer Success Manager, North America
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- Full-time
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Customer Success Manager, North America
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…organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the post-sale…
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Added 7 mins ago
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Husky Technologies

Director, Finance (CSM)

Bolton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Experience: 10+ years of progressive experience in FP&A, finance business partnering, commercial finance, or operational finance, including leadership responsibility.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Title: Director, Finance (CSM)

Id: 21596

Type: FullTime

Location: Bolton, ON

At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.

Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!

The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and decision support to drive profitable growth, improve operational performance, and strengthen financial visibility across service revenue streams, including field service, contracts, parts, and other aftermarket offerings. The Finance Director is expected to influence strategic decisions, lead transformation initiatives, and build a high-performing finance capability that enables the business to scale effectively.

Key Responsibilities

Financial Planning & Forecasting

Lead the annual budget, quarterly forecast, and long-range planning processes for the service business.
Develop robust revenue, margin, cost, and headcount forecasts based on operational and commercial drivers.
Translate business strategies into financial plans with clear assumptions, risks, and opportunities.
Support scenario planning and sensitivity analysis for service growth, pricing, labor utilization, and investment decisions.

Performance Management & Analysis

Deliver timely and accurate monthly financial reporting and variance analysis for service revenue, gross margin, SG&A, and operating income.
Analyze business performance by region, product line, customer segment, channel, and service offering.
Monitor and explain key drivers of performance, including labor utilization, absorption, contract profitability, attach rates, response times, and service productivity.
Provide actionable insights and recommendations to improve growth, profitability, and working capital performance.

Business Partnering

Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business performance, and investment decisions.
Lead financial evaluation of pricing strategies, contract renewals, service program design, and capital or operating investments to support sustainable growth and margin expansion.
Provide proactive challenge and decision support to business leaders by identifying risks, opportunities, and trade-offs across growth, productivity, service delivery, and resource allocation.
Lead cross-functional evaluation of new service offerings, business models, and transformation initiatives that improve service coverage, utilization, fulfillment, cost efficiency, and customer value.
Sponsor finance and business transformation initiatives across Finance and Customer Success Management, including enhancements to processes, reporting, operating metrics, and decision frameworks that support growth, profitability, and scalability.

Management Reporting & KPI Development

Develop and enhance dashboards, reporting tools, and KPIs that improve transparency and decision-making.
Standardize definitions and reporting for critical service metrics across the organization.
Improve reporting automation and self-service analytics capabilities where possible.
Present clear financial results and business insights to senior leadership

Process Improvement & Governance

Strengthen forecasting accuracy, reporting discipline, and financial controls within the service business.
Drive continuous improvement in FP&A processes, planning models, and reporting frameworks.
Ensure alignment with corporate finance requirements, accounting policies, and internal controls
Support month-end close and planning processes in partnership with accounting and finance teams.

Qualifications

Bachelor’s degree in Finance, Accounting, Economics, or a related field required.
CPA, CMA, CFA, or MBA preferred.
10+ years of progressive experience in FP&A, finance business partnering, commercial finance, or operational finance, including leadership responsibility.
Experience in a service, aftermarket, field service, maintenance, or contract-based business strongly preferred.
Strong financial modeling, forecasting, and business analysis skills.
Advanced proficiency in Excel and experience with ERP and planning/reporting systems.
Executive presence with strong communication, presentation, and stakeholder management skills, and the ability to influence senior leaders across functions and regions.
Proven ability to work cross-functionally in a fast-paced, performance-driven environment

Preferred Experience In a Service Business

Understanding of service revenue models such as time and materials, service contracts, preventive maintenance, subscriptions, and parts/service bundles.
Experience analyzing operational KPIs such as technician utilization, service efficiency, contract margins, backlog, renewal rates, and service attach rates.
Familiarity with pricing strategy, labor productivity, installed base analytics, and customer lifecycle economics

Core Competencies

Strategic leadership
Financial and commercial acumen
Analytical rigor
Executive business partnership
Influence and executive communication
Problem solving
Process improvement
Results orientation and a bias for action

Team Development

Build and lead a high-performing finance team with strong capability in financial analysis, strategic thinking, business partnership, and change leadership.
Lead, coach, and develop team members, including succession planning, capability building, and development of future finance leaders.

Financial Leadership

Provide consistent, timely, accurate, and decision-oriented financial reporting for the service business, with greater automation and self-service access to insights where possible

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

Husky TechnologiesTM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.

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More about this job

Responsibilities

Lead financial planning, forecasting, performance analysis, reporting, and governance for the global service business, providing strategic decision support to senior leaders. Build and develop a high-performing finance team while driving transformation, process improvement, and financial visibility across service offerings.

Requirements

A bachelor’s degree in Finance, Accounting, Economics, or a related field is required, with a CPA, CMA, CFA, or MBA preferred. Candidates need 10+ years of progressive finance experience, leadership capability, strong modeling and forecasting skills, advanced Excel proficiency, and preferably experience in service, aftermarket, field service, maintenance, or contract-based businesses.

Skills

Financial Planning and Forecasting
Financial Modeling
FP&A
Financial Analysis
Business Partnering
Strategic Leadership
Commercial Finance
Performance Management
Pricing Strategy
Service Business Analysis
KPI Development
Executive Communication
Process Improvement
Financial Governance
Team Leadership
Advanced Excel

Benefits

Benefits Package
Growth and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Financial Planning and Analysis
Annual Budgeting
Quarterly Forecasting
Long-Range Planning
Revenue Forecasting
Margin Analysis
Scenario Planning
Sensitivity Analysis
Service Revenue
Aftermarket
Field Service
Service Contracts
Parts
Customer Success Management
Pricing Strategy
Technician Utilization
Contract Profitability
Service Attach Rates
Service Productivity
Working Capital
KPI Dashboards
Reporting Automation
Self-Service Analytics
Financial Controls
ERP Systems
Planning and Reporting Systems
Advanced Excel
CPA
CMA
CFA

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