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Added 14 mins ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
Full-time
Previous help desk, technical support, or customer service experience
Added 14 mins ago
Customer Service Desk Associate Contract Position
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Sudbury, ON · Greater Sudbury, ON
Contract
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Added 14 mins ago
1.0 Permanent Central School Secretary
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Temporary Fashion Associate - Stratford
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As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 hours ago
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IT Technician, Entry Level
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Canada
Full-time
Previous help desk, technical support, or customer service experience
Added 4 hours ago
Customer Success Specialist, Entry Level
Jobright.ai
Canada
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Familiarity with CRM, help-desk, project management, or collaboration tools
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…help wherever needed. By supporting our Housekeeping and Front Desk teams, you help create great guest experiences while ensuring our team members have the supplies, equipment and support…
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Oversee and implement all questionnaire updates in collaboration with the Client Service Team (CST) to ensure timely and accurate deployment.
Added 5 hours ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
Full-time
Previous help desk, technical support, or customer service experience
Added 7 hours ago
Physiotherapist - Fraser
Myo
Vancouver, BC
Full-time
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team
Added 7 hours ago
Physiotherapist - Fraser
Myo
Vancouver, BC
Contract
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team

Husky Technologies

ERP Business Analyst

Bolton, ON, Canada

Pay: Pay Range: $95,000 - $120,000
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Description

Title: ERP Business Analyst

Id: 21410

Type: FullTime

Location: Bolton, ON

At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.

Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!

The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage them. In this role, you will collaborate with business stakeholders and technical teams to plan, design, and implement digital solutions that drive efficiency and business value through the use of new and existing technologies.

Key Responsibilities

Conduct meetings and workshops with stakeholders to gather, analyze, and document business requirements.
Critically evaluate information from multiple sources, reconcile conflicting requirements, decompose high-level concepts into detailed requirements, and distinguish user requests from underlying business needs.
Analyze existing business processes and collaborate with stakeholders to refine, optimize, and develop new processes where required.
Develop deep functional and technical expertise in ERP systems (primarily Infor LN), related applications, and supporting business processes. Identify system gaps and recommend solutions to meet evolving business needs.
Create and maintain project documentation, including business requirements, functional specifications, process flows, use cases, test cases, and other project artifacts throughout the project lifecycle.
Serve as the primary liaison between business stakeholders and IT project teams, ensuring alignment of requirements, priorities, and deliverables.
Develop test plans, coordinate testing activities, execute system validation, and support business users during User Acceptance Testing (UAT).
Deliver training and knowledge transfer to end users and support teams on new processes, system enhancements, and project deliverables.
Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.

Critical Capabilities

Excellent written and verbal communication skills.
Strong team player with the ability to collaborate effectively across cross-functional teams with minimal supervision.
Strong facilitation skills, including meeting planning and preparation, clear presentation of ideas, effective moderation of discussions, and the ability to drive alignment and consensus.
Strong organizational skills with the ability to prioritize workloads, manage multiple tasks, and consistently meet deadlines.
Proven hands-on experience supporting and administering Infor LN.
Advanced troubleshooting, configuration, and application support skills with Infor LN.
Experience with Infor Baan IV, Microsoft Dynamics AX 2012, or ProAlpha ERP systems is considered an asset.
Advanced business process knowledge in one or more of the following areas: Finance, Discrete Manufacturing, Engineer-to-Order (ETO) Manufacturing, Supply Chain, Warehouse Management, and Service Management.
Solid understanding of software development lifecycle (SDLC) methodologies and business analysis best practices.
Experience working within Agile and project delivery methodologies.
Fluency in English is required.
Ability to translate complex business requirements into practical system solutions and recommendations.
Strong analytical and problem-solving skills with a continuous improvement mindset.

Qualifications

Bachelor's Degree/College Diploma in a technical discipline (Engineering or IT related)
4+ years’ experience as a technical business analyst or application specialist preferred.
4+ years process improvement, data, or technology project experience would be a strong asset.
3+ years of experience working with Infor LN.

Pay Range: $95,000 - $120,000

Vacancy: Replacement

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

Husky TechnologiesTM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.

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More about this job

Responsibilities

Gather and document business requirements, analyze and improve processes, and translate business needs into ERP solutions in collaboration with stakeholders and technical teams. Coordinate testing, training, implementation support, and Tier 3 troubleshooting for Infor LN and related ERP applications.

Requirements

A technical discipline degree or college diploma is requested, along with 4+ years of technical business analyst or application specialist experience preferred and 3+ years working with Infor LN. Candidates should have strong Infor LN administration and troubleshooting skills, business process knowledge, SDLC and Agile experience, and excellent communication and analytical abilities.

Skills

Infor LN
ERP Administration
ERP Troubleshooting
Business Analysis
Requirements Gathering
Business Process Improvement
Functional Specifications
Project Documentation
Stakeholder Management
User Acceptance Testing
System Validation
End-User Training
Application Support
Agile Methodologies
Process Optimization

Visa sponsorship

Not detected in the job text

Keywords

ERP
Infor LN
Infor Baan IV
Microsoft Dynamics AX 2012
ProAlpha
Business Analysis
Requirements Gathering
Functional Specifications
Business Process Improvement
Process Flows
Use Cases
Test Cases
User Acceptance Testing
System Validation
Tier 3 Support
Application Support
ERP Administration
Troubleshooting
System Configuration
Agile
Project Delivery
Finance
Discrete Manufacturing
Engineer-to-Order Manufacturing
Supply Chain
Warehouse Management
Service Management
Stakeholder Management
Continuous Improvement

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