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Added 27 mins ago
Retail Supervisor (Bolton Honda)
Performance Auto Group
Bolton, ON
Full-time
As part of the Performance Auto Group, Bolton Honda is dedicated to providing top-tier customer service at every point of contact. We personalize our services to ensure all needs and…
Added 27 mins ago
Intercultural Program Coordinator - Appendix D / Temporary Assignment
Algonquin College of Applied Arts and Technology
Ottawa, ON
Temporary
…team, including providing back up coverage for the Customer Service Representative (CSR) position, by providing daily front desk coverage for breaks and triaging inquiries in the Help…
Added 27 mins ago
Part-time Library Technician (Casual)
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 27 mins ago
Bilingual IT Recruiter
Hays
Toronto, ON
Full-time
Act as a client-facing partner, supporting hiring managers by providing market insights and delivering a high standard of candidate presentation and service
Added 27 mins ago
Transfer Administrator
CI Financial
Toronto, ON
Full-time
Research inquiries submitted by our Support team or Account Opening Help Desk (AOH) specific to pending Transfer IN / OUT requests received for processing within established SLAs.
Added 28 mins ago
Part-time Library Technician (Casual)
Algonquin College
Ottawa, ON
Part-time
Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 28 mins ago
Customer Service Representative, Service BC Help Desk
Maximus
Victoria, BC
Service BC Help Desk Customer Service Agents (CSR) spend their day answering enquiries from the general public and Government Agents who have questions related to BCeID, BC Services Cards,…
Added 42 mins ago
Manager, Facilities (Muskoka)
Campfire Circle
Toronto, ON
Full-time
Develop and maintain positive relationships with suppliers and service providers.
Added 42 mins ago
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
Full-time
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Added 42 mins ago
Reservations Agent
PAL Airlines
St. John's, NL
Full-time
Coordinate with other departments such as front desk, housekeeping, or transportation to ensure smooth service delivery.
Added 43 mins ago
22404 - Receptionist - Aylesbury - Full Time (South Central)
Ministry of Justice UK
Windsor, ON
Full-time
…ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as…
Added 58 mins ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 58 mins ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 58 mins ago
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 58 mins ago
Security Concierge Supervisor
FirstService Residential Canada
Toronto, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 58 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 58 mins ago
Factory Representative
SWS Warning Lights Inc
Niagara Falls, ON
Full-time
Someone who wants a mostly desk-based role with occasional client visits.
Added 58 mins ago
Technical Analyst
Bulletproof Solutions Inc
Beechville, NS
Temporary
We are seeking a customer-focused Service Desk Analyst to join our Managed Services team. In this Tier 1 support role, you will serve as the first point of contact for clients, providing…
Added 58 mins ago
Technical Analyst
Bulletproof Solutions Inc
Moncton, NB
Temporary
We are seeking a customer-focused Service Desk Analyst to join our Managed Services team. In this Tier 1 support role, you will serve as the first point of contact for clients, providing…
Added 58 mins ago
Technical Analyst
Bulletproof Solutions Inc
Fredericton, NB
Temporary
We are seeking a customer-focused Service Desk Analyst to join our Managed Services team. In this Tier 1 support role, you will serve as the first point of contact for clients, providing…
Added 1 hour ago
Information Technology Application Analyst
Canada Cartage
Calgary, AB
Full-time
Assist other internal teams such as the Service Desk, Infrastructure Team or EDI Team with troubleshooting and technical support of related issues.
Added 1 hour ago
IT Site Support Supervisor
Baker McKenzie
Toronto, ON
$81,000 to $90,700 CAD / year
Experience working within a Service Desk environment and managing support activities against established SLAs.
Added 1 hour ago
Customer Service Representative (Motivator) - Calgary Canyon Meadows
GoodLife Fitness
Calgary, AB
Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 hour ago
National Account Manager - Canada
Installation Made Easy
Remote, Canada
Remote
…l’atteinte des initiatives liées aux comptes, des attentes de service et des cibles de…
Added 1 hour ago
Fashion Associate (Part time) - Bayshore Shopping Centre
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…

Husky Technologies

ERP Business Analyst

Bolton, ON, Canada

Pay: Pay Range: $95,000 - $120,000
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Job Description

Title: ERP Business Analyst

Id: 21410

Type: FullTime

Location: Bolton, ON

At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.

Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!

The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage them. In this role, you will collaborate with business stakeholders and technical teams to plan, design, and implement digital solutions that drive efficiency and business value through the use of new and existing technologies.

Key Responsibilities

Conduct meetings and workshops with stakeholders to gather, analyze, and document business requirements.
Critically evaluate information from multiple sources, reconcile conflicting requirements, decompose high-level concepts into detailed requirements, and distinguish user requests from underlying business needs.
Analyze existing business processes and collaborate with stakeholders to refine, optimize, and develop new processes where required.
Develop deep functional and technical expertise in ERP systems (primarily Infor LN), related applications, and supporting business processes. Identify system gaps and recommend solutions to meet evolving business needs.
Create and maintain project documentation, including business requirements, functional specifications, process flows, use cases, test cases, and other project artifacts throughout the project lifecycle.
Serve as the primary liaison between business stakeholders and IT project teams, ensuring alignment of requirements, priorities, and deliverables.
Develop test plans, coordinate testing activities, execute system validation, and support business users during User Acceptance Testing (UAT).
Deliver training and knowledge transfer to end users and support teams on new processes, system enhancements, and project deliverables.
Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.

Critical Capabilities

Excellent written and verbal communication skills.
Strong team player with the ability to collaborate effectively across cross-functional teams with minimal supervision.
Strong facilitation skills, including meeting planning and preparation, clear presentation of ideas, effective moderation of discussions, and the ability to drive alignment and consensus.
Strong organizational skills with the ability to prioritize workloads, manage multiple tasks, and consistently meet deadlines.
Proven hands-on experience supporting and administering Infor LN.
Advanced troubleshooting, configuration, and application support skills with Infor LN.
Experience with Infor Baan IV, Microsoft Dynamics AX 2012, or ProAlpha ERP systems is considered an asset.
Advanced business process knowledge in one or more of the following areas: Finance, Discrete Manufacturing, Engineer-to-Order (ETO) Manufacturing, Supply Chain, Warehouse Management, and Service Management.
Solid understanding of software development lifecycle (SDLC) methodologies and business analysis best practices.
Experience working within Agile and project delivery methodologies.
Fluency in English is required.
Ability to translate complex business requirements into practical system solutions and recommendations.
Strong analytical and problem-solving skills with a continuous improvement mindset.

Qualifications

Bachelor's Degree/College Diploma in a technical discipline (Engineering or IT related)
4+ years’ experience as a technical business analyst or application specialist preferred.
4+ years process improvement, data, or technology project experience would be a strong asset.
3+ years of experience working with Infor LN.

Pay Range: $95,000 - $120,000

Vacancy: Replacement

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

Husky TechnologiesTM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.

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More about this job

Responsibilities

Gather and document business requirements, analyze and improve processes, and translate business needs into ERP solutions in collaboration with stakeholders and technical teams. Manage project documentation, testing and UAT, training, post-implementation support, and Tier 3 troubleshooting for Infor LN and related ERP applications.

Requirements

A technical discipline degree or college diploma is requested, along with at least three years of Infor LN experience and preferably four or more years as a technical business analyst or application specialist. Candidates should have strong ERP administration, configuration, troubleshooting, business process, communication, and project delivery skills; experience with other ERP systems and process improvement projects is an asset.

Skills

Infor LN Administration
ERP Application Support
Business Requirements Analysis
Business Process Improvement
Requirements Documentation
Stakeholder Facilitation
Functional Specifications
System Configuration
Troubleshooting
User Acceptance Testing
Test Planning
Agile Project Delivery
End-User Training
Cross-Functional Collaboration
Analytical Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Infor LN
Infor Baan IV
Microsoft Dynamics AX 2012
ProAlpha
ERP
Business Analysis
Business Requirements
Functional Specifications
Process Flows
Use Cases
Test Cases
User Acceptance Testing
Tier 3 Support
System Configuration
Application Support
Troubleshooting
Agile
Project Delivery
Finance
Discrete Manufacturing
Engineer-to-Order Manufacturing
Supply Chain
Warehouse Management
Service Management
Process Improvement
Stakeholder Management
End-User Training

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