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Added 3 mins ago
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Service Manager in Training
Groundworks
Burlington, ON
- Full-time
Throughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team…
Added 3 mins ago
NH
Senior Project Manager
Niagara Health
St. Catharines, ON
- Temporary
The ePMO team is seeking a highly effective and results-driven Senior Project Manager with deep expertise in project and change management. This individual thrives in fast-paced, evolving…
Added 3 mins ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 3 mins ago
Class 3 Driver
Stephenson's Rental Services
St. Albert, AB
…really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel looked after.…
Added 3 mins ago
Senior Manager, FP&A & Operational Finance
Ice River Sustainable Solutions
Shelburne, ON
As our Senior Manager, FP&A & Operational Finance, you will provide strategic financial leadership while leading our Financial Planning & Analysis and Operational Finance functions.
Added 3 mins ago
Senior Manager, Project Integration- MC2
Westerkirk
Woolwich, ON
The Senior Manager, Project Integration is the senior technical point of contact for an assigned modification project, inside the company and outside it. The position works alongside the…
Added 3 mins ago
Sales Associate-Retail
Roots
Moncton, NB
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 3 mins ago
Manager - Strategic Sales Initiatives
Enercare
Markham, ON
…compensation within the range will be determined based on skills, experience, and…
Added 3 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Brampton, ON
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 3 mins ago
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Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 mins ago
TH
Merchandising Associate Part Time (MONCTON)
The Home Depot
Moncton, NB
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 17 mins ago
JI
Department Manager - Lighting/Electrical/Plumbing
J.D. Irving, Limited
Fredericton, NB
- Full-time
…our leaders started in frontline roles and advanced through experience, development, and hard…
Added 17 mins ago
EU
Supervisor Customer Care & Billing
Enwin Utilities
Windsor, ON
- Full-time
Reporting to the Manager Customer Care, the successful applicant will be responsible for the daily efficient and effective operations of the Customer Service Centre (including Switchboard…
Added 17 mins ago
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Sales Coordinator
Greatario
Woodstock, ON
- Full-time
Work closely with the Regional Market Manager to support commercial strategy, customer engagement, and business development activities.
Added 17 mins ago
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Client Advisor
RBC
St. Marys, ON
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 17 mins ago
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Senior Manager, North American Marketing Strategic Initiatives
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 33 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757605
Horizon Health Network
Miramichi, NB
- Full-time
…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 33 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757292
Horizon Health Network
Miramichi, NB
- Full-time
…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 33 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757606
Horizon Health Network
Miramichi, NB
- Full-time
…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 33 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757608
Horizon Health Network
Miramichi, NB
- Full-time
…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 33 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757607
Horizon Health Network
Miramichi, NB
- Full-time
…and medical transcription course plus one year of previous experience OR five (5) years of recent experience ( within the last 8 years) as a 1025, shall be considered as…
Added 33 mins ago
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Commercial Manager
Énergie NB Power
Fredericton, NB
- $102,717 to $141,097 USD / year
- Full-time
At NB Power we are a team committed to offering the best customer experience, ensuring energy security, and accelerating a sustainable clean energy transition. Why? Because we’re New…
Added 33 mins ago
DH
Events and Outreach Coordinator
Dartmouth Heritage Museum
Dartmouth, NS
- Full-time
…expand our promotional reach to new audiences, and to deliver experience-driven programs and events that support achieving the Museum’s mission of “engagement, education, and…
Added 33 mins ago
IG
Digital Product Owner
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Insight Global is seeking a Digital Product Manager to lead assigned initiatives and features within the Money Movement Pod of the Retail Assisted Channels Platform for a Big 5 banking…
Added 33 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.

Husky Technologies

Proactive Monitoring Spec.

Bolton, ON, Canada

Pay Range: $76,000 - $95,000 · Full-time

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Job details

Pay: Pay Range: $76,000 - $95,000
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 5 -10 years’ experience within the Injection Molding Industry with emphasis on service
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Title: Proactive Monitoring Spec.

Id: 21271

Type: FullTime

Location: Bolton, ON

Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By monitoring remotely connected systems and identifying any process deviations, The Monitoring Center SME is responsible of investigating the root cause and work together with customer and service team on solutioning any problem in timely manner. The Monitoring Center SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and Engineering.

Key Responsibilities

Monitor the KPI’s availability like Performance, Weight, Quality, and Energy. In addition, consider cycle interruptions, frequent alarms, concerning trends.
Interpret the data, compare against established limits and identify and rank issues or concerns.
Document using the existing Call (VA#) system within BaanLN, enter each issue / concern. This will allow for open issue management by the A+ Support Team.
Troubleshoot and solution whenever applicable, any issue being detected.
Share finding depending on severity and select best means to update the A+ Program Manager. Escalate if necessary
Contribute to Weekly report content for A+ Program Manager.

Qualifications

Post-secondary education (college or university degree) is preferred
5 -10 years’ experience within the Injection Molding Industry with emphasis on service
Advanced knowledge of Husky’s injection molding systems (PET Machines, PET Molds, Auxiliary equipment)
Excellent troubleshooting skills (i.e. analytical, diagnostic and technical problem-solving skills) with the ability to work with new and evolving technologies
Good knowledge of Injection Molding Process
Ability to proactively assessing and mitigating the consequences of changes in system state
Excellent communication (verbal, written and presentation) and interpersonal skills
Strong organization, time management, and multitasking skills
Ability to interface effectively across manufacturing, engineering and service functions
Computer skills and knowledge of Windows based applications are essential

Working Schedule

Work schedule does include week-ends (for example: Saturday-Wednesday or Wednesday-Sunday)
Shift work could be considered in the future depending on the Advantage+ Elite coverage evolution.

Vacancy: Replacement

Pay Range: $76,000 - $95,000

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

Husky TechnologiesTM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.

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More about this job

Responsibilities

Monitor remotely connected customer equipment and key performance indicators, identify and rank issues, investigate root causes, and troubleshoot or coordinate solutions with customers and service teams. Document concerns in the BaanLN call system, communicate findings and escalations to the Advantage+ Program Manager, and contribute to weekly reports.

Requirements

The role prefers post-secondary education and requires 5–10 years of injection molding industry experience, particularly in service, along with advanced knowledge of Husky injection molding systems. Candidates should have strong troubleshooting, process knowledge, communication, organization, and multitasking skills, and be able to work weekends.

Skills

Remote Equipment Monitoring
Injection Molding
Troubleshooting
Root Cause Analysis
Data Interpretation
KPI Monitoring
Process Deviation Detection
Injection Molding Process
Technical Problem-Solving
Customer Communication
Issue Management
Escalation
Technical Support
Time Management
Multitasking
Windows Applications

Visa sponsorship

Not detected in the job text

Keywords

Advantage+ Elite
Husky Injection Molding Systems
PET Machines
PET Molds
Auxiliary Equipment
Injection Molding
Injection Molding Process
Remote Monitoring
Performance KPIs
Weight KPIs
Quality KPIs
Energy KPIs
Cycle Interruptions
Alarms
Trend Analysis
Root Cause Analysis
Troubleshooting
BaanLN
VA# Call System
Open Issue Management
Technical Support
Engineering
Customer Service
Escalation
Weekly Reporting
Windows Applications

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