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Added 11 mins ago
DC
ACCOUNTS PAYABLE ANALYST
D. Crupi & Sons Limited
Toronto, ON · Scarborough, ON
- Full-time
We are looking for an Accounts Payable Analyst with an outstanding attention to detail and a customer service disposition. The role involves some routine data entry, but also data upload…
Added 41 mins ago
WC
(CAN) Self Checkout Attendant
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- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 41 mins ago
IS
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- $600 to $620 CAD / day
- Full-time
Provide technical expertise as required on any on-going network and network security initiatives
Added 41 mins ago
O
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Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
Solve client service problems before they escalate, and communicate concerns to the agency team where needed.
Added 41 mins ago
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Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
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- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 41 mins ago
I
Manager, Product Manufacturing
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- Full-time
…devices, diagnostics, cleantech, and industrial hardware, where technical depth, regulatory rigor, and manufacturing readiness decide whether a product…
Added 41 mins ago
NW
Customer Service Lead
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- Full-time
Like our wheels, we believe customer service should be fast, reliable, and built to handle anything the terrain throws at us. We are already known for exceptional customer service, but we…
Added 41 mins ago
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Product Development Engineer / Design Engineer – Mechanical
Inertia
Toronto, ON
- Full-time
…innovative products that have never been created before. While technical strength is essential, project and people leadership skills are also critical to success in this…
Added 41 mins ago
I
Product Development / Design Engineer – Mechatronics
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Toronto, ON
- Full-time
…innovative products that have never been created before. While technical strength is essential, project and people leadership skills are also critical to success in this…
Added 41 mins ago
I
Product Development Team Lead
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- Full-time
…leading the multidisciplinary development team, and ensuring the technical success of every deliverable. You’ll operate much like a fractional CTO for your clients - guiding them through…
Added 41 mins ago
AM
Office Administrator
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- Full-time
Excellent customer service and relationship building skills.
Added 41 mins ago
Quality Assurance - Quality Assurance Manager
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…Pharmacists, skilled Technicians, HR, IT, Procurement, Warehouse and Customer Service…
Added 57 mins ago
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Member Contact Centre Representative 1
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- Full-time
2 years’ experience working in a fast-paced customer service role
Added 57 mins ago
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Manager, Financial Services
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- Full-time
Provide informal and formal developmental and technical guidance to direct reports
Added 57 mins ago
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Member Contact Centre Representative 1
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- Full-time
2 years’ experience working in a fast-paced customer service role
Added 57 mins ago
HA
Anesthesia Assistant (Part Time Temp 0.5)
Hawkesbury and District General Hospital
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- Part-time
…elective/emergent surgery patients. In addition to providing technical support to the anesthesiologist for complex anesthesia equipment, the AA administers medications, performs activities…
Added 1 hour ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
Part Time Pharmacy Assistant
Walmart Canada
Burnaby, BC
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
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Associate, Equity Derivatives Trade Desk Support
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- Full-time
Fulfills routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities.
Added 1 hour ago
SP
Heavy Duty Mechanic - Apprentice (Year 1)
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- Full-time
Maintain positive attitude and provide excellent customer service to all departments
Added 2 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Incorporate customer and service feedback to continuously improve software and machine performance
Added 2 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 2 hours ago
L
Seasonal Educator | Markville Mall
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Markham, ON
- Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 2 hours ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…

Husky Technologies

Proactive Monitoring Spec.

Bolton, ON, Canada

Pay Range: $76,000 - $95,000 · Full-time

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Job details

Pay: Pay Range: $76,000 - $95,000
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 5 -10 years’ experience within the Injection Molding Industry with emphasis on service
Posting language: English
Posted: Nov 1, 2026

Original job description

Job Description

Title: Proactive Monitoring Spec.

Id: 21271

Type: FullTime

Location: Bolton, ON

Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By monitoring remotely connected systems and identifying any process deviations, The Monitoring Center SME is responsible of investigating the root cause and work together with customer and service team on solutioning any problem in timely manner. The Monitoring Center SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and Engineering.

Key Responsibilities

Monitor the KPI’s availability like Performance, Weight, Quality, and Energy. In addition, consider cycle interruptions, frequent alarms, concerning trends.
Interpret the data, compare against established limits and identify and rank issues or concerns.
Document using the existing Call (VA#) system within BaanLN, enter each issue / concern. This will allow for open issue management by the A+ Support Team.
Troubleshoot and solution whenever applicable, any issue being detected.
Share finding depending on severity and select best means to update the A+ Program Manager. Escalate if necessary
Contribute to Weekly report content for A+ Program Manager.

Qualifications

Post-secondary education (college or university degree) is preferred
5 -10 years’ experience within the Injection Molding Industry with emphasis on service
Advanced knowledge of Husky’s injection molding systems (PET Machines, PET Molds, Auxiliary equipment)
Excellent troubleshooting skills (i.e. analytical, diagnostic and technical problem-solving skills) with the ability to work with new and evolving technologies
Good knowledge of Injection Molding Process
Ability to proactively assessing and mitigating the consequences of changes in system state
Excellent communication (verbal, written and presentation) and interpersonal skills
Strong organization, time management, and multitasking skills
Ability to interface effectively across manufacturing, engineering and service functions
Computer skills and knowledge of Windows based applications are essential

Working Schedule

Work schedule does include week-ends (for example: Saturday-Wednesday or Wednesday-Sunday)
Shift work could be considered in the future depending on the Advantage+ Elite coverage evolution.

Vacancy: Replacement

Pay Range: $76,000 - $95,000

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

Husky TechnologiesTM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.

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More about this job

Responsibilities

Monitor customer equipment covered by Advantage+ Elite contracts, assess performance, weight, quality, energy, alarms, and trends, and document issues in the BaanLN call system. Investigate root causes, troubleshoot and coordinate solutions with customers and service teams, escalate concerns when needed, and contribute to weekly reports.

Requirements

A post-secondary college or university education is preferred, along with 5–10 years of injection molding industry experience, particularly in service. Candidates should have advanced knowledge of Husky injection molding systems, strong troubleshooting and process knowledge, effective communication and organizational skills, and proficiency with Windows applications.

Skills

Remote Equipment Monitoring
KPI Monitoring
Data Interpretation
Root Cause Analysis
Troubleshooting
Injection Molding
Technical Problem-Solving
Risk Assessment
Customer Communication
Technical Reporting
Issue Management
Time Management
Multitasking
Windows Applications

Visa sponsorship

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Keywords

Advantage+ Elite
Injection Molding
PET Machines
PET Molds
Auxiliary Equipment
Husky Injection Molding Systems
Remote Monitoring
Performance KPI
Weight KPI
Quality KPI
Energy KPI
Cycle Interruptions
Alarms
Trend Analysis
Root Cause Analysis
Troubleshooting
BaanLN
Call (VA#) System
Issue Management
Technical Support
Engineering
Customer Service
Weekly Reporting
Windows Applications

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