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Added 12 mins ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
The Account Manager partners with brokers in the Toronto region to lead the quoting, renewal, and amendment processes that ultimately drive increased premiums for small case group benefit…
Added 58 mins ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
Support other material and service categories as required.
Added 1 hour ago
PD
Certified Dental Assistant (Hamilton)
Passion Dental Group
Hamilton, ON
- Part-time
Job Type: Part-time and Full-time (schedule finalized with hiring manager)
Added 1 hour ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 1 hour ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 1 hour ago
DT
Assistant Manager I
Dollar Tree Stores
Salmon Arm, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
DT
Assistant Manager I
Dollar Tree Stores
Castlegar, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Montreal, QC
- Part-time
…you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account…
Added 3 hours ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 3 hours ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
Support the Product Manager in evolving the product management discipline
Added 4 hours ago
WC
(CAN) Caissier
Walmart Canada
Montreal, QC
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
WC
(CAN) Cashier
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Fort McMurray, AB
- Full-time
…They are a key member in the delivery of superior customer…
Added 4 hours ago
WC
(CA) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
…They are a key member in the delivery of superior customer…
Added 4 hours ago
CC
Merritt - Part-time Merchandiser
Coca-Cola Canada Bottling Limited
Kamloops, BC
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 4 hours ago
CC
Kamloops - Seasonal Merchandiser (2 Month Contract)
Coca-Cola Canada Bottling Limited
Kamloops, BC
- Contract
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 4 hours ago
WC
Cashier PT x 2
Walmart Canada
Strathroy, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
AB · Edmonton, AB
- Full-time
…They are a key member in the delivery of superior customer…
Added 4 hours ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
Develop and debug automation frameworks/scripts; manage test suites, traceability, defect logging, and defect resolution support.
Added 4 hours ago
TS
Residential Worker
The Salvation Army in Canada
Hamilton, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 4 hours ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
Support the Product Manager in evolving the product management discipline
Added 4 hours ago
Cultural Support Worker (Granville Gates Supportive Housing)
Connective
Vancouver, BC
Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations…
Added 5 hours ago
S
Replenishment - Manager Replenishment (In Store)
Sobeys
Saskatoon, SK
- Full-time
Share knowledge related to replenishment, customer service, and products across all departments, and support the transfer of product and service knowledge to replenishment colleagues and…
Added 5 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…

Husky Technologies

Proactive Monitoring Spec.

Bolton, ON, Canada

Pay Range: $76,000 - $95,000 · Full-time

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Job details

Pay: Pay Range: $76,000 - $95,000
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 5 -10 years’ experience within the Injection Molding Industry with emphasis on service
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Title: Proactive Monitoring Spec.

Id: 21271

Type: FullTime

Location: Bolton, ON

Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By monitoring remotely connected systems and identifying any process deviations, The Monitoring Center SME is responsible of investigating the root cause and work together with customer and service team on solutioning any problem in timely manner. The Monitoring Center SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and Engineering.

Key Responsibilities

Monitor the KPI’s availability like Performance, Weight, Quality, and Energy. In addition, consider cycle interruptions, frequent alarms, concerning trends.
Interpret the data, compare against established limits and identify and rank issues or concerns.
Document using the existing Call (VA#) system within BaanLN, enter each issue / concern. This will allow for open issue management by the A+ Support Team.
Troubleshoot and solution whenever applicable, any issue being detected.
Share finding depending on severity and select best means to update the A+ Program Manager. Escalate if necessary
Contribute to Weekly report content for A+ Program Manager.

Qualifications

Post-secondary education (college or university degree) is preferred
5 -10 years’ experience within the Injection Molding Industry with emphasis on service
Advanced knowledge of Husky’s injection molding systems (PET Machines, PET Molds, Auxiliary equipment)
Excellent troubleshooting skills (i.e. analytical, diagnostic and technical problem-solving skills) with the ability to work with new and evolving technologies
Good knowledge of Injection Molding Process
Ability to proactively assessing and mitigating the consequences of changes in system state
Excellent communication (verbal, written and presentation) and interpersonal skills
Strong organization, time management, and multitasking skills
Ability to interface effectively across manufacturing, engineering and service functions
Computer skills and knowledge of Windows based applications are essential

Working Schedule

Work schedule does include week-ends (for example: Saturday-Wednesday or Wednesday-Sunday)
Shift work could be considered in the future depending on the Advantage+ Elite coverage evolution.

Vacancy: Replacement

Pay Range: $76,000 - $95,000

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

Husky TechnologiesTM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.

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More about this job

Responsibilities

Monitor remotely connected customer equipment and key performance indicators, identify deviations and emerging concerns, and investigate root causes. Document and troubleshoot issues, coordinate solutions with customers and service teams, escalate when needed, and contribute to weekly reports.

Requirements

A post-secondary education is preferred, along with 5–10 years of injection molding industry experience, particularly in service. Candidates should have advanced knowledge of Husky injection molding systems, strong troubleshooting and process skills, and effective communication, organization, and computer skills.

Skills

Remote Equipment Monitoring
Injection Molding
Troubleshooting
Root Cause Analysis
Data Interpretation
KPI Monitoring
Process Analysis
Issue Management
Technical Problem-Solving
Customer Communication
Escalation Management
Reporting
Organization
Time Management
Multitasking
Windows Applications

Visa sponsorship

Not detected in the job text

Keywords

Injection Molding
Husky Injection Molding Systems
PET Machines
PET Molds
Auxiliary Equipment
Advantage+ Elite
Remote Monitoring
Territory Technical Support
Monitoring Center
Key Performance Indicators
Performance
Weight
Quality
Energy
Cycle Interruptions
Alarms
Trend Analysis
Root Cause Analysis
Troubleshooting
Process Deviations
Issue Management
BaanLN
Call (VA#) System
Customer Support
Service Team
Engineering
Escalation
Weekly Reporting
Windows Applications

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