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Hyatt Regency

Front Office Host

Vancouver, BC, Canada

Starting wage for this position is $26.14 per hour, after 6 months wage is $30.49 per hour, and after 1 year wage is $34.85 per hour. · Full-time

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Job details

Pay: Starting wage for this position is $26.14 per hour, after 6 months wage is $30.49 per hour, and after 1 year wage is $34.85 per hour.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Organization- Hyatt Regency Vancouver

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits like:

Discounted lodging accommodations at Hyatt worldwide
Discounts on food and beverage
Discounted transit passes
Wellbeing programs
Recognition programs
Tuition reimbursement
Excellent training and professional development

The Hyatt Regency Vancouver is seeking a dedicated, customer service oriented, professional to join the Front Office team as a Regular - Front Office Host.

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host.

Starting wage for this position is $26.14 per hour, after 6 months wage is $30.49 per hour, and after 1 year wage is $34.85 per hour.

About Hyatt Regency

Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

QUALIFICATIONS

Must have a true desire to satisfy the needs of others in a fast paced environment
Must be available to work various shifts ESPECIALLY Fridays, Saturdays and Sundays and holidays (mornings, afternoons and graveyard shifts) as required by business needs
Must have the ability to stand for long periods of time
Must possess refined and professional verbal and written communication skills
Must be able to multi-task, prioritize effectively, and be very detail oriented
Previous experience in Opera property management system is an asset
Previous Front Desk hotel experience is preferred
Must have previous cash handling experience
Knowledge of basic math skills required
Must have previous customer service experience
Must have proven experience in making quick and efficient decisions
Must be able to interact with a diverse group of individuals
Must have ability to upsell – previous experience is an asset
Knowledge of a second language is an asset

Physical Aspects of Position (include but are not limited to):

Constant standing throughout shift
Constant writing, typing and computing throughout shift
Frequent walking throughout the shift
Occasional kneeling, pushing, pulling and lifting
Occasional ascending or descending stairs and ramps

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More about this job

Responsibilities

Manage guest registration and communicate hotel services and promotions. Process payments and respond to guest inquiries while helping create a positive guest experience.

Requirements

Candidates must have customer service and cash-handling experience, professional communication skills, and the ability to multitask, prioritize, make efficient decisions, and serve diverse guests. They must be available for varied shifts, including weekends and holidays, and be able to stand for extended periods; hotel front desk experience is preferred, and Opera system experience and a second language are assets.

Skills

Guest Registration
Customer Service
Guest Communication
Payment Processing
Cash Handling
Upselling
Verbal Communication
Written Communication
Multitasking
Prioritization
Attention To Detail
Decision-Making
Basic Math
Opera Property Management System
Interpersonal Communication
Second Language

Benefits

Discounted Lodging Accommodations
Food And Beverage Discounts
Discounted Transit Passes
Wellbeing Programs
Recognition Programs
Tuition Reimbursement
Training And Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hotel
Hospitality
Guest Registration
Guest Experience
Customer Service
Payment Processing
Cash Handling
Upselling
Opera Property Management System
Hotel Front Desk
Guest Inquiries
Hotel Services
Promotions
Shift Work
Weekend Availability
Holiday Availability
Communication
Multitasking
Prioritization
Attention To Detail
Decision-Making
Basic Math
Diverse Guests

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