Find work in Canada.

524,894 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 35 mins ago
SH
Activity Instructor 2
Shared Health-Soins Communs
Brandon, MB
- Internship
The Activity Instructor II (AI2) works under the direction of the Manager/Supervisor, Mental Health Services to provide mobile community based services for persons with mental health…
Added 35 mins ago
SH
Activity Instructor 2
Shared Health-Soins Communs
Brandon, MB
- Internship
The Activity Instructor II (AI2) works under the direction of the Manager/Supervisor, Mental Health Services to provide mobile community based services for persons with mental health…
Added 35 mins ago
SH
Community Mental Health Worker
Shared Health-Soins Communs
Portage la Prairie, MB
- Full-time
…their families, and acts as the primary counsellor and/or case manager for all newly referred clients as well as those with long-term service needs. In collaboration and partnership with…
Added 49 mins ago
CC
Manager, Operating Room & Surgical Booking Services
Canadian College of Health Leaders - Northwestern Ontario Chapter
Grande Prairie, AB
- Full-time
The Manager is accountable for overseeing day-to-day operations, optimizing surgical access and capacity, supporting effective utilization of operating room resources, and ensuring…
Added 49 mins ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The Child Development Specialist works under the supervision of the Director of Early Care and Education and with the guidance of the Head of Educational Excellence. The Child Development…
Added 1 hour ago
AH
Senior Advisor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…well-being, & inclusion. If you're energized by influencing organizational change, collaborating with diverse stakeholders & turning evidence-based practices into meaningful workplace…
Added 1 hour ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Clinical Information System (CIS). Reporting to the Program Manager for specialty areas, the Operational Clinical Informatics Lead (OCIL) for Alberta Kidney Care (AKC) serves as a key…
Added 1 hour ago
AH
Nuclear Medicine Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Reporting to the Diagnostic Imaging Manager, the Multi Modality Supervisor is responsible for the day to day operations of Diagnostic Imaging services, providing operational leadership and…
Added 4 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 4 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 5 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON · Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 5 hours ago
NS
Manager, Financial Reporting
Nova Scotia Power
Halifax, NS
- Full-time
Are you a financial reporting leader who thrives in a fast-paced, highly regulated environment? As Manager, Financial Reporting, you will play a critical role in ensuring the integrity,…
Added 5 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 5 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Toronto, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 5 hours ago
RC
Recreation Aide
Retirement Concepts
Courtenay, BC
- $27.92 CAD / hour
- Temporary
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 5 hours ago
NS
Manager, Financial Reporting
Nova Scotia Power
Halifax, NS
- Full-time
Are you a financial reporting leader who thrives in a fast-paced, highly regulated environment? As Manager, Financial Reporting, you will play a critical role in ensuring the integrity,…
Added 6 hours ago
Activity Instructor 2
Winnipeg Regional Health Authority
Brandon, MB
The Activity Instructor II (AI2) works under the direction of the Manager/Supervisor, Mental Health Services to provide mobile community based services for persons with mental health…
Added 6 hours ago
Activity Instructor 2
Winnipeg Regional Health Authority
Brandon, MB
The Activity Instructor II (AI2) works under the direction of the Manager/Supervisor, Mental Health Services to provide mobile community based services for persons with mental health…
Added 8 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 8 hours ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 9 hours ago
VG
Executive Director
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
Proposal Development - Submits plans and proposals for discussion and approval and supports policy review. Liaises between Council, Committees and Management (Director and Manager level) to…
Added 10 hours ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Full-time
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 11 hours ago
OP
Guest Experience Representative
Oxford Properties Group
Mississauga, ON
- Full-time
Reporting to the Guest Experience Manager, you will serve as a brand ambassador for Square One Shopping Centre, welcoming and assisting guests within a luxury retail environment. Through…
Added 11 hours ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Contract
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 12 hours ago
NC
Store Manager
NAPA Canada
Fort Saskatchewan, AB
- Full-time
…success of our stores. At NAPA, we believe that an excellent manager is distinguished by their leadership skills, open-mindedness, and active engagement. Our store team members are kind,…

Hyatt Regency

Front Office Manager

Vancouver, BC, Canada

Salary range: $80,000 – $85,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary range: $80,000 – $85,000
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Minimum 4 years of progressive hotel Rooms Management experience, including at least 2 years in a management role within the Rooms Division.
Posting language: English
Posted: Oct 28, 2026

Original job description

Organization- Hyatt Regency Vancouver

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits like:

Discounted lodging accommodations at Hyatt worldwide
Discounts on food and beverage
Discounted transit passes
Discounted parking
Wellbeing programs
Recognition programs
Tuition reimbursement
Excellent training and professional development
Employer RRSP matching
Extended Health Benefits for you and your dependents

Hyatt Regency Vancouver is seeking a dedicated, experienced, customer service oriented professional to join the Rooms division as Front Office Manager.

This position reports to the Hotel Director of Operations and Assistant Director of Operations. The Front Office Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts, Guest Service Agents, and Switchboard Operators. The FOM is responsible for all aspects of front desk operations, including staff training, scheduling, and inter-departmental communications. The role requires strong leadership and communication skills, with the ability to coach and develop team members. In addition to managing Front Office and Guest Services personnel, the FOM responds promptly and professionally to guest requests and complaints, ensuring timely resolution and a consistently high level of guest satisfaction.

Salary range: $80,000 – $85,000

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world, and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

DUTIES INCLUDE BUT NOT LIMITED TO:

Strategic Leadership & Operations

Develop and implement short- and long-term strategies to elevate guest satisfaction, team performance, and financial results.
Contribute to hotel revenue strategy by aligning room inventory, upselling programs, and pricing initiatives with Revenue Management and Sales.
Direct, plan, and manage all Front Office operations, including PBX, Front Desk, and Guest Services.
Shape brand positioning through consistent delivery of Hyatt service culture, ensuring the hotel remains competitive in the market.
Develop succession planning within the department to strengthen leadership pipelines and reduce turnover risk.
Prepare and manage departmental budgets, payroll, and labor productivity in line with business goals.
Establish service standards, policies, and procedures in alignment with brand expectations. Analyze guest feedback and resolve issues promptly to maintain high satisfaction scores.
Implement service recovery processes and follow up on guest concerns.

People & Culture

Foster a culture of engagement, recognition, and accountability.
Recruit, mentor, coach, and develop colleagues across PBX, Front Desk, and Guest Services.
Conduct performance evaluations and support career growth for team members.

Cross-Departmental Collaboration

Work closely with Housekeeping, Engineering, Security, and F&B to ensure seamless operations.
Serve as a key liaison for VIPs, groups, and events requiring special Front Office coordination.
Represent the department in hotel leadership meetings, Health & Safety Committee, and community/green initiatives.

Qualifications

Qualifications

Demonstrated ability to interact effectively with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
Minimum 4 years of progressive hotel Rooms Management experience, including at least 2 years in a management role within the Rooms Division.
Strong people management skills, including team leadership, coaching, mentoring, and performance development.
Flexible to work various shifts, including weekends and holidays, with early morning and/or evening hours as required by business needs.
Service-oriented with professional presentation skills and a high standard of personal conduct.
Strong leadership qualities, including high energy, entrepreneurial mindset, motivational ability, and effective communication.
Proven ability to deliver exceptional customer service while driving operational and financial performance.
Clear and concise written and verbal communication skills in English; knowledge of a second language is an asset.
Proficient in Microsoft Word and Excel; knowledge of Opera or other guest check-in systems is an asset.
Excellent organizational, interpersonal, and administrative skills.

Apply About employer

More about this job

Responsibilities

Lead Front Office operations across the front desk, PBX, and Guest Services, including staffing, budgets, service standards, revenue initiatives, and guest issue resolution. Develop and coach colleagues, coordinate with other hotel departments, and support VIP, group, event, safety, and community initiatives.

Requirements

Requires at least four years of progressive hotel Rooms Management experience, including two years in a Rooms Division management role, along with strong leadership, coaching, customer service, communication, and organizational skills. Candidates must be flexible to work varied shifts, proficient in Microsoft Word and Excel, and legally eligible to work in Canada; Opera or another guest check-in system and a second language are assets.

Skills

Front Office Operations
Hotel Rooms Management
Team Leadership
Coaching and Mentoring
Guest Service
Guest Complaint Resolution
Revenue Strategy
Budget Management
Payroll Management
Labor Productivity
Staff Scheduling
Performance Development
Interdepartmental Collaboration
Written and Verbal Communication
Microsoft Word
Microsoft Excel

Benefits

Discounted Lodging Accommodations
Food and Beverage Discounts
Discounted Transit Passes
Discounted Parking
Wellbeing Programs
Recognition Programs
Tuition Reimbursement
Training and Professional Development
Employer RRSP Matching
Extended Health Benefits

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Rooms Division
Front Desk
PBX
Guest Services
Hotel Operations
Guest Satisfaction
Service Recovery
Revenue Management
Room Inventory
Upselling
Pricing Initiatives
Departmental Budgets
Payroll
Labor Productivity
Staff Scheduling
Succession Planning
Performance Evaluations
VIP Coordination
Group Coordination
Event Coordination
Health and Safety
Microsoft Word
Microsoft Excel
Opera
Guest Check-In Systems
Hyatt Service Culture

Report this job