Jobs in Canada

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Added 4 hours ago
CH
Guest Service Agent - Seasonal Part-Time
Crescent Hotels & Resorts
Rossland, BC
- Part-time
As a Guest Services Agent, you will have the opportunity to make a positive impact on each guest’s experience by providing exceptional customer service and creating memorable moments. Each…
Added 1 day ago
Customer Service Agent
Harbour Air Ltd
Victoria, BC
NOW HIRING! CUSTOMER SERVICE AGENT, Victoria (YWH)
Added 1 day ago
MS
Front Office Supervisor
Markham Suites Hotel Limited
Markham, ON
- Full-time
The Front Office Supervisor is to supervise the operations and personnel of the Front Desk, including Guest Service Agents, Switchboard, Door persons, and Bell Desk functions. The incumbent…
Added 2 days ago
MQ
Front desk agent – part-time
Marriott Québec Centre-Ville
Québec, QC
- Part-time
Schedule: Availability for day and evening shifts, weekends, and one weekday · Mandatory availability for both day and evening shifts on Saturdays and Sundays, as well as one full weekday
Added 2 days ago
DI
Front Desk Agent
Days Inn & Suites
Yorkton, SK
- Part-time
We are looking for a friendly, reliable, and customer-service-oriented individual to join our team as a Part-Time Front Desk Agent.
Added 2 days ago
GW
Front Desk Agent - Adara Hotel, Whistler, BC - Part Time
Gibbons Whistler
Whistler, BC
- $22 to $23 CAD / hour
- Part-time
Must have a valid driver’s license · Must have secured housing (staff accommodation not available)
Added 4 days ago
TB
Guest Service Agent
The Broadview Hotel
Toronto, ON
- Part-time
Position: Guest Service Agent – Welcome Agent / Front Desk Agent
Added 6 days ago
QI
Guest Services Agent/ Breakfast attendant
Quality Inn and Suites
Regina, SK
- Part-time
Exceptional reliability and time-management skills (early morning shifts are required)
Added 7 days ago
RE
Front Desk Agent
RAMADA EMERALD PARK/REGINA PARK
Emerald Park, SK
- Part-time
Applicants must have a minimum of a Grade 12 Education and be well-versed in Computer Usage
Added 8 days ago
WH
Guest Services Representative
Westmont Hospitality Group
Ottawa, ON
- Full-time
The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying…
Added 14 days ago
WS
Guest Service Agent / Lodge Attendant, Whistler Athlete's Centre
Whistler Sport Legacies
Whistler, BC
- $21 CAD / hour
- Temporary
…Whistler. We are looking for a friendly, reliable and versatile Guest Service Agent / Lodge Attendant to join our…
Added 15 days ago
HI
Front Desk Agent/ Night Auditor
Holiday Inn Express
Yorkton, SK
- Part-time
Holiday Inn Express Yorkton is looking for full or part time Hotel Front Desk Agents available for night audit:
Added 17 days ago
TB
Guest Service Agent
The Broadview Hotel
Toronto, ON
- Part-time
Position: Guest Service Agent – Welcome Agent / Front Desk Agent
Added 17 days ago
CI
Guest Services Agent
Canad Inns
Winnipeg, MB
- Part-time
The successful candidate will play a highly visible and important role in ensuring the delivery of an exceptional guest experience. This position involves adeptly addressing and resolving…
Added 18 days ago
IA
Hotel Front Desk Agent
Inn at the Forks
Winnipeg, MB
- $16.4 to $17 CAD / hour
- Full-time
Forks is a modern, stylish hotel offering thoughtfully designed guest rooms,
Added 22 days ago
Guest Services Representative
Westmont Hospitality Group
Lethbridge, AB
The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying…
Added 22 days ago
UE
HOTEL FRONT DESK
United Enterprises Ltd.
North Battleford, SK
- Part-time
Must have valid work permit or Canadian Citizenship
Added 23 days ago
WP
Front Desk Agent
Whistler Platinum
Whistler, BC
- $24 to $26 CAD / hour
- Full-time
As our Front Desk Agent at Woodrun Lodge, you're the face of our guest experience for many guests: the first hello, the smooth check-in, the quick fix that turns a minor hiccup into a…
Added 25 days ago
M
Overnight Front Desk Agent
Marriott
Toronto, ON
- Full-time
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit.…
Added 29 days ago
H
Front Office Host (Part Time)
Hyatt
Vancouver, BC
- $34.85 CAD / hour
- Part-time
Hyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer service-oriented Front Office Host to join our team on a part-time basis.
Added 29 days ago
NC
Part Time (Weekends) Housekeeping Houseperson
New Castle
Dartmouth, NS
- Part-time
In this role you must have the ability to stand for long hours and be able to work under variable temperatures and noise levels.
Added 29 days ago
NC
Room Attendant
New Castle
Halifax, NS
- Full-time
If you take pride in creating clean, welcoming spaces and enjoy being part of a supportive team that values hard work and positive energy, we’d love to hear from you. Apply today and help…
Added 29 days ago
NC
Part Time Front Desk - Night Audit (Overnight)
New Castle
Dartmouth, NS
- Part-time
As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking…
Added 29 days ago
NC
Breakfast Ambassador CAN
New Castle
Dartmouth, NS
- Part-time
Be an Early Riser - arriving at work on time to get the buffet set up, preparing all foods and keeping breakfast (and lunch when needed) full and attractive throughout the meal period. As…
Added 29 days ago
NC
Part Time Breakfast Ambassador - (Friday / Saturday / Sunday)
New Castle
Dartmouth, NS
- Part-time
Be an Early Riser - arriving at work on time to get the buffet set up, preparing all foods and keeping breakfast (and lunch when needed) full and attractive throughout the meal period. As…

Hyatt

Front Office Host (Part Time)

Vancouver, BC, Canada

$34.85 CAD / hour · Part-time

Apply on hyatt.taleo.net About employer

Applications open in a new tab.

Job details

Pay: $34.85 CAD / hour
Job type: Part-time
Posting language: English

Original job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

· Discounted lodging accommodations at Hyatt worldwide

· Discounted transit passes

· Wellbeing programs

· Recognition programs

· Tuition reimbursement

· Excellent training and professional development

Hyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer service-oriented Front Office Host to join our team on a part-time basis.

Job responsibilities include, but are not limited to, the following:

· Perform duties either at the Front Desk or Service Centre, handling guest inquiries and requests.

· At the hotel switchboard in our Service Centre, answer and transfer calls, handle In-Room Dining orders and monitor service times.

· Monitor the hotel emergency lines, defect reporting, and act as the overall communication hub for the hotel.

· Communicate with all departments, in particular Housekeeping, Front Office and Engineering.

· Ensure all external and internal guest/colleague inquiries and concerns are answered promptly and professionally.

· Take ownership of the caller’s request and ensure follow up according to the hotel’s standards.

· Process and distribute all guest messages, guest wake-up calls and all incoming faxes.

· Assist guests with dining reservations, attraction inquiries and all other guest activities as required.

· Serve as a liaison for guests requiring information relating to all aspects of the hotel and facilities.

· Provide professional guest services with genuine care to attention and detail.

· Accurately complete all special billing requests.

· Responsible for registering and checking out guests, presenting folio of charges and receiving payment.

· Responsible for a cash float.

· Update and monitor room status changes in partnership with Housekeeping.

· Drive rate through up-selling room types.

· Settle guest accounts accurately while ensuring all service standards are followed.

· Ensure all hotel reports, VIP guest profiles and other guest requests are prepared prior to guest arrival.

· Ensures compliance to all hotel policies, standards and core practices.

· Assist in handling of guest complaints and ensure that proper follow up takes place.

· Undertake other ad hoc job-related responsibilities, as required

Hourly wage is at $34.85.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

· Previous experience in a similar capacity within another luxury hotel brand is preferred.

· Previous experience with Micros, Opera, Microsoft Office, Alice, Open Table software is an asset.

· Professional telephone etiquette and excellent organizational, written and verbal communication skills.

· Strong interpersonal and problem-solving abilities.

· Ability to work well under pressure in a fast-paced environment.

· Ability to focus attention on guest needs, remaining calm and courteous at all times.

· Flexible availability - this role will work AM/PM/Overnight shifts including weekends and holidays (as required).

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply on hyatt.taleo.net About employer

More about this job

Responsibilities

The Front Office Host at Hyatt will greet and assist guests at the front desk or service centre, answer and transfer calls, and handle check-ins, checkouts and payments. They will also coordinate with housekeeping, front office and engineering so guest requests and room statuses are handled promptly.

Requirements

Candidates need customer service experience, preferably in a luxury hotel, and strong phone, written and verbal communication skills. They must be calm under pressure, detail-oriented, flexible on shifts, and legally eligible to work in Canada.

Skills

Opera
Micros
OpenTable
Alice
Microsoft Office
Switchboard operation
Check-in and checkout
Cash handling
Guest billing
Telephone etiquette
Customer service
Problem solving
Communication
Reservations
Upselling
Complaint handling
Multitasking

Benefits

Discounted lodging at Hyatt hotels worldwide
Discounted transit passes
Wellbeing programs
Recognition programs
Tuition reimbursement
Training and professional development

Keywords

Front Desk Agent
Front Office Host
Hotel receptionist
Hotel front desk
Guest services
Hotel switchboard
Concierge
Reservations
Opera PMS
Micros
OpenTable
Alice
Microsoft Office
Hospitality
Customer service
Cashier
Room status
Guest check-in

Seniority

Entry level

Perks

Tuition support
Employee discount
Wellness program
Transit support
Paid training

Tools

Opera
Micros
Alice
Microsoft Office
Switchboard
Fax

Languages

English

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Work requirements

Jobs in Canada