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Hydraulic Technologies

Operations Manager

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 27, 2027
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

Foxtrot, part of the Hydraulic Technologies family of businesses, is seeking an experienced Operations Manager to lead and support our growing operation serving customers in the crane, rigging, heavy lift, and industrial equipment markets. This is a hands-on leadership role that combines operational excellence, customer engagement, and business growth support within a fast-paced entrepreneurial environment.

About the Role

As Operations Manager, you will oversee day-to-day business operations while helping drive continuous improvement, customer satisfaction, and profitable growth. You will work closely with cross-functional teams to ensure projects, inventory, logistics, customer support, and commercial activities are executed effectively and efficiently.

The ideal candidate is a proactive leader with experience in industrial operations and a strong understanding of the crane, rigging, lifting, heavy equipment, or related industries.

Key Responsibilities

Operational Leadership

Lead daily business operations, including production coordination, scheduling, inventory management, logistics, and customer support.
Develop and coach team members while promoting a culture of safety, accountability, and continuous improvement.
Establish and monitor key performance metrics to improve efficiency, profitability, and customer satisfaction.
Coordinate activities across operations, sales, engineering, purchasing, and service teams.
Identify and implement process improvement initiatives and operational best practices.
Ensure compliance with company policies, safety standards, and applicable regulations.

Customer & Commercial Support

Support business development efforts and maintain strong relationships with key customers.
Assist with quotations, contract reviews, and project execution from order entry through delivery.
Partner with sales teams to identify opportunities for growth within existing and new markets.
Serve as a technical and commercial resource for customers involving lifting, rigging, crane, and heavy equipment applications.
Represent the business during customer visits, trade shows, and industry events as needed.

Financial & Business Management

Support budgeting, forecasting, and cost management activities.
Manage inventory, vendor relationships, and purchasing processes to drive operational efficiency.
Contribute to strategic planning and operational decision-making.
Lead initiatives that improve margins and overall business performance.

Qualifications

Required Experience

5-10 years of operational leadership experience within industrial, crane, rigging, lifting, heavy equipment, manufacturing, or related industries.
Strong customer-facing and business support experience.
Proven ability to manage multiple priorities in a dynamic, small-business environment.
Proficiency with Microsoft Office and business systems.

Preferred Qualifications

Experience with ERP/MRP systems and operational reporting.
Knowledge of crane operations, rigging equipment, lifting systems, hydraulic equipment, or heavy industrial applications.
Ability to read and interpret technical drawings and specifications.
Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent industry experience.

What We're Looking For

Successful candidates will bring:

Strong leadership and team development skills
Project and operational management expertise
Excellent communication and relationship-building abilities
Negotiation and problem-solving skills
A continuous improvement mindset
A passion for serving customers and supporting business growth in industrial markets.

Why Join Foxtrot?

Joining Foxtrot means becoming part of Hydraulic Technologies' growing portfolio of specialized industrial businesses. You will have the opportunity to make a meaningful impact in a highly visible leadership role while working with a team dedicated to delivering exceptional solutions to customers across the heavy lift, rigging, crane, and industrial equipment sectors.

Apply today to help shape the future of Foxtrot and Hydraulic Technologies.

Read the full bilingual original

Gestionnaire des opérations

Foxtrot, une entreprise de Hydraulic Technologies

Foxtrot, faisant partie de la famille d’entreprises Hydraulic Technologies, est à la recherche d’un(e) Gestionnaire des opérations expérimenté(e) pour diriger et soutenir nos activités en croissance dans les secteurs du levage lourd, du gréage, des grues et des équipements industriels.

Il s’agit d’un poste de leadership pratique qui combine excellence opérationnelle, service à la clientèle et soutien à la croissance des affaires dans un environnement dynamique et entrepreneurial.

À propos du poste

À titre de Gestionnaire des opérations, vous superviserez les activités quotidiennes de l’entreprise tout en favorisant l’amélioration continue, la satisfaction de la clientèle et la croissance rentable. Vous travaillerez en étroite collaboration avec les équipes interfonctionnelles afin d’assurer l’exécution efficace des projets, de la gestion des stocks, de la logistique et du soutien à la clientèle.

Le candidat idéal possède une solide expérience en gestion des opérations industrielles ainsi qu’une bonne compréhension des secteurs du levage, du gréage, des grues, des équipements lourds ou d’industries connexes.

Responsabilités principales

Leadership opérationnel

Diriger les opérations quotidiennes, y compris la planification des activités, la gestion des stocks, la logistique et le service à la clientèle.
Encadrer et développer les membres de l’équipe tout en favorisant une culture axée sur la sécurité, la responsabilisation et l’amélioration continue.
Établir et suivre les indicateurs de performance clés afin d’améliorer l’efficacité, la rentabilité et la satisfaction de la clientèle.
Coordonner les activités entre les équipes des opérations, des ventes, de l’ingénierie, des achats et du service.
Identifier et mettre en œuvre des initiatives d’amélioration des processus et des meilleures pratiques opérationnelles.
Veiller au respect des politiques de l’entreprise, des normes de sécurité et des exigences réglementaires applicables.

Soutien aux clients et au développement commercial

Soutenir les initiatives de développement des affaires et maintenir de solides relations avec les clients clés.
Participer à la préparation des soumissions, à la révision des contrats et à l’exécution des projets, de la commande à la livraison.
Collaborer avec les équipes des ventes afin d’identifier des occasions de croissance dans les marchés existants et nouveaux.
Agir comme ressource technique et commerciale auprès des clients pour les applications liées aux grues, au gréage, au levage et aux équipements industriels.
Représenter l’entreprise lors de visites chez les clients, de salons professionnels et d’événements de l’industrie au besoin.

Gestion financière et administrative

Participer aux activités de budgétisation, de prévisions financières et de contrôle des coûts.
Gérer les stocks, les relations avec les fournisseurs et les processus d’approvisionnement afin d’optimiser l’efficacité opérationnelle.
Contribuer à la planification stratégique et aux décisions opérationnelles.
Diriger des initiatives visant à améliorer les marges et la performance globale de l’entreprise.

Qualifications

Expérience requise

De 5 à 10 ans d’expérience dans un rôle de gestion des opérations au sein d’un environnement industriel, manufacturier, de levage, de gréage, d’équipements lourds ou similaire.
Expérience démontrée dans un rôle orienté vers le client et le soutien aux activités commerciales.
Capacité éprouvée à gérer plusieurs priorités dans un environnement dynamique.
Maîtrise de la suite Microsoft Office et des systèmes de gestion d’entreprise.

Qualifications privilégiées

Expérience avec les systèmes ERP/MRP et les outils de suivi de performance.
Connaissance des équipements de levage, de gréage, des grues, des systèmes hydrauliques ou des applications industrielles lourdes.
Capacité à lire et interpréter des dessins techniques et des spécifications.
Diplôme universitaire en administration des affaires, en ingénierie, en gestion des opérations ou dans un domaine connexe, ou expérience équivalente.

Profil recherché

Le candidat recherché possède :

De solides compétences en leadership et en développement d’équipes.
Une expertise en gestion des opérations et de projets.
D’excellentes aptitudes en communication et en établissement de relations.
De fortes capacités de négociation et de résolution de problèmes.
Une approche axée sur l’amélioration continue.
Une passion pour le service à la clientèle et la croissance des entreprises industrielles.

Pourquoi rejoindre Foxtrot?

Joindre Foxtrot, c’est faire partie du portefeuille croissant d’entreprises spécialisées de Hydraulic Technologies. Vous aurez l’occasion d’avoir un impact direct sur la croissance et le succès de l’entreprise tout en collaborant avec une équipe dédiée à offrir des solutions de qualité aux marchés du levage lourd, du gréage, des grues et des équipements industriels.

Nous invitons les professionnels motivés à poser leur candidature et à contribuer à la prochaine phase de croissance de Foxtrot.

Operations Manager

Foxtrot, a Hydraulic Technologies Company

About the Role

The ideal candidate is a proactive leader with experience in industrial operations and a strong understanding of the crane, rigging, lifting, heavy equipment, or related industries.

Key Responsibilities

Operational Leadership

Lead daily business operations, including production coordination, scheduling, inventory management, logistics, and customer support.
Develop and coach team members while promoting a culture of safety, accountability, and continuous improvement.
Establish and monitor key performance metrics to improve efficiency, profitability, and customer satisfaction.
Coordinate activities across operations, sales, engineering, purchasing, and service teams.
Identify and implement process improvement initiatives and operational best practices.
Ensure compliance with company policies, safety standards, and applicable regulations.

Customer & Commercial Support

Support business development efforts and maintain strong relationships with key customers.
Assist with quotations, contract reviews, and project execution from order entry through delivery.
Partner with sales teams to identify opportunities for growth within existing and new markets.
Serve as a technical and commercial resource for customers involving lifting, rigging, crane, and heavy equipment applications.
Represent the business during customer visits, trade shows, and industry events as needed.

Financial & Business Management

Support budgeting, forecasting, and cost management activities.
Manage inventory, vendor relationships, and purchasing processes to drive operational efficiency.
Contribute to strategic planning and operational decision-making.
Lead initiatives that improve margins and overall business performance.

Qualifications

Required Experience

5-10 years of operational leadership experience within industrial, crane, rigging, lifting, heavy equipment, manufacturing, or related industries.
Strong customer-facing and business support experience.
Proven ability to manage multiple priorities in a dynamic, small-business environment.
Proficiency with Microsoft Office and business systems.

Preferred Qualifications

Experience with ERP/MRP systems and operational reporting.
Knowledge of crane operations, rigging equipment, lifting systems, hydraulic equipment, or heavy industrial applications.
Ability to read and interpret technical drawings and specifications.
Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent industry experience.

What We're Looking For

Successful candidates will bring:

Strong leadership and team development skills
Project and operational management expertise
Excellent communication and relationship-building abilities
Negotiation and problem-solving skills
A continuous improvement mindset
A passion for serving customers and supporting business growth in industrial markets.

Why Join Foxtrot?

Apply today to help shape the future of Foxtrot and Hydraulic Technologies.

Apply About employer

More about this job

Responsibilities

Lead daily operations, including scheduling, inventory, logistics, customer support, and coordination across operations, sales, engineering, purchasing, and service teams. Support customer relationships and business growth while managing budgets, suppliers, process improvements, safety compliance, and initiatives to improve margins and performance.

Requirements

Requires 5–10 years of operational leadership experience in industrial, manufacturing, crane, rigging, lifting, heavy equipment, or a related industry, along with customer-facing business support experience. Candidates should be able to manage competing priorities and use Microsoft Office and business systems; ERP/MRP experience, relevant equipment knowledge, technical drawing interpretation, and a related bachelor's degree or equivalent experience are preferred.

Skills

Operational Leadership
Team Development
Project Management
Inventory Management
Logistics
Customer Service
Business Development
Continuous Improvement
KPI Monitoring
Budgeting and Forecasting
Cost Management
Vendor Management
Purchasing
Negotiation
Problem-Solving
Technical Drawing Interpretation

Visa sponsorship

Not detected in the job text

Keywords

Industrial Operations
Crane Operations
Rigging
Heavy Lifting
Heavy Equipment
Industrial Equipment
Hydraulic Equipment
Manufacturing
ERP/MRP Systems
Microsoft Office
Operational Reporting
Inventory Management
Logistics
Scheduling
Customer Support
Business Development
Project Execution
Quotations
Contract Review
Budgeting
Forecasting
Cost Management
Vendor Relationships
Purchasing
Key Performance Indicators
Safety Standards
Regulatory Compliance
Technical Drawings
Process Improvement
Continuous Improvement

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