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Added 7 mins ago
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Private Wealth Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Supports the management & execution of the assigned business/group program or project, including providing input to design, development & execution. Supports the execution of program…
Added 7 mins ago
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Senior Financial Analyst, Syndicate Accounting
CIBC
Toronto, ON
- Full-time
The Syndicate Accounting Team is responsible for the integrity and timeliness of the Investment Banking business units’ financial reporting. In this role you will report to the Syndicate…
Added 22 mins ago
M
information systems analyst - computer systems
Miratech
Toronto, ON
- Full-time
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 22 mins ago
Sr Reinsurance Business & Data Analyst
SCOR
Toronto, ON
…is responsible for reinsurance operations, data management, business analysis, and operational systems support. The position ensures the accuracy and integrity of client and reinsurance…
Added 22 mins ago
Business and Configuration Analyst, AI
CityofOttawa
Ottawa, ON
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
Added 22 mins ago
R&
Business Analyst - IT III
Robertson & Company Ltd.
Waterloo, ON
- Contract
Robertson is seeking a skilled Business Analyst - IT III form to join our client in support of an existing vacancy.
Added 52 mins ago
TS
Maintenance Repair Analyst
The Seaboard Transport Group
Moncton, NB
- Full-time
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Added 1 hour ago
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IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
The HIM Business Analyst (BA) is responsible for the gathering, testing, implementation, maintenance, and training support for coding classification and terminology standards across NS…
Added 1 hour ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health and IWK Health
All Locations, Nova
The HIM Business Analyst (BA) is responsible for the gathering, testing, implementation, maintenance, and training support for coding classification and terminology standards across NS…
Added 2 hours ago
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Senior Conversational Bot Engineer
Quantiphi
Canada
- Full-time
…Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our…
Added 5 hours ago
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Senior Business Architecture Advisor, Direct Distribution
Maarut
Levis, QC
- Contract
Business analyst profile whose achievements cover gathering
Added 9 hours ago
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Senior Analyst, Loss Prevention Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
As a Senior Analyst within Loss Prevention Analytics, you'll play an important role in identifying and investigating fraud, internal theft and other risks across our retail business.
Added 9 hours ago
K
SOC T3 Expert
Kyndryl
Barrie, ON
- Full-time
Training and mentoring Level 1 & Level 2 peers to improve SOC Analyst capability.
Added 9 hours ago
Accounting & Financial Analyst
Hydro One Networks Inc
Toronto, ON
Utilize existing financial systems to gather and consolidate data to produce a variety of business information such as manage reports, budgets, business plans, staff plans, cost trends,…
Added 9 hours ago
Customer Data and Report Analyst
Hydro One Networks Inc
Markham, ON
Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.
Added 9 hours ago
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Maintenance Repair Analyst
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
Role Overview: The Maintenance Repair Analyst plays a key role in strengthening fleet reliability, safety and performance for heavy-duty trucks and trailers. By connecting field expertise…
Added 9 hours ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 9 hours ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 9 hours ago
EA
Pricing & Performance Analyst
Europ Assistance Canada
Toronto, ON
- Full-time
The Pricing & Performance Analyst is a hands-on, quantitative individual-contributor role for Redion Canada's travel insurance portfolio. The role builds the Excel models and proposal…
Added 10 hours ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Senior Tax Analyst to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 10 hours ago
TS
Maintenance Repair Analyst
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Role Overview: The Maintenance Repair Analyst plays a key role in strengthening fleet reliability, safety and performance for heavy-duty trucks and trailers. By connecting field expertise…
Added 11 hours ago
SM
RQ11734 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Job Title: RQ11734 – Business Analyst – Senior
Added 12 hours ago
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Intermediate IT Business Analyst
Resonaite
Toronto, ON
- Contract
We are seeking a detail-oriented IT Business Analyst to support Enterprise Architecture and Cybersecurity initiatives, driving coordination, structured documentation, and stakeholder…
Added 13 hours ago
R
Pricing & Performance Analyst
Redion
Toronto, ON
- Full-time
The Pricing & Performance Analyst is a hands-on, quantitative individual-contributor role for Redion Canada's travel insurance portfolio. The role builds the Excel models and proposal…
Added 14 hours ago
TW
Credit Policy Analyst
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a detail-oriented and collaborative Credit Policy Analyst to support the ongoing development, maintenance, implementation, and governance of credit policies, standards,…

Hydro One Networks Inc

Customer Data and Report Analyst

Markham, ON, Canada

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

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Job details

Pay: Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly
Apply by: Nov 10, 2026
Experience: A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

52253 - Markham - Rotation - 16 Months

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.

Job Description:

Assist in the development and continuous improvement of business processes to meet ongoing and future business needs. Provide recommendations to key stakeholders regarding process and reporting issues.
Assist in the implementation of initiatives to optimize SAP, MS CRM and SharePoint use of data to facilitate the effective management of customer relations.
Coordinate with line of businesses on CRM system requirements, draft business requirements, stakeholder and coordinate with Business IT for development. Facilitate User Acceptance Test (UAT) and feedback sessions prior to implementation.
Utilize existing Data systems to gather and consolidate information to produce a variety of business information for business planning, forecasting, performance reports, compliance reports and dashboards.
Assist in the design and modification of CRM and SharePoint structure to reflect on-going changes in business requirements and improvements to users.
Assist with the development, analysis, and preparation of reports to meet business, financial and regulatory needs and other relevant corporate requirements.
Develop, monitor and analyze commitments scorecards, performance reports and milestones within processes. Recommend improvements that will enhance the overall achievement of performance and ultimately improve customer satisfaction. 8.Monitor and assist quality assurance program related to processes and data. Be responsible for data integrity and validation associated with databases, including identification and resolution of issues. Provide and augment the data processes as required.
Participate in and provide assistance to governance activities to ensure compliance with internal and external requirements.
Assist in the review of processes and procedures to ensure that all planning, forecasting, budgeting and reporting requirements are met and modified as required to meet business and financial needs.
Develop relationships with internal organizations, to ensure adherence to commitments scorecard and collaborative relationship
Perform other duties as required.

Selection Criteria:

Education:

Requires knowledge of business administration, computer and financial concepts to perform business and data analysis and prepare studies and financial inputs.
Requires knowledge of project management and methodologies to develop business plans/processes, management reporting and regulatory submissions.
Requires a good knowledge of English in the preparation of analytical reports and to prepare presentations.
This knowledge is considered to be normally acquired through the completion of 4 years of University education in the appropriate field.

Experience:

Requires experience in a business environment to be familiar with the preparation of analytical reports, business planning, forecasting, budgeting and business practices.
Requires experience in participating in cross-functional teams.
Requires experience with various software applications such as Microsoft (MS) Dynamics CRM, SAP, SharePoint MS-Office Suite and VBA.
A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 09. 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The analyst will assist in business process development, reporting, and CRM initiatives while managing data integrity across SAP and SharePoint systems. They are responsible for producing performance reports, facilitating user acceptance testing, and recommending process improvements to enhance customer satisfaction.

Requirements

Candidates must possess a university degree and 2 to 4 years of experience in business analysis, reporting, and project management. Proficiency in MS Dynamics CRM, SAP, SharePoint, and VBA is required to perform data analysis and financial reporting tasks.

Skills

Business process development
Reporting
SharePoint administration
CRM
SAP
Data analysis
Business planning
Forecasting
Performance reporting
Compliance reporting
User acceptance testing
VBA
Project management
Data integrity
Financial analysis

Benefits

Safety programs
Wellbeing programs
Inclusivity initiatives
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Business administration
Data analysis
Financial concepts
Project management
MS Dynamics CRM
SAP
SharePoint
MS-Office Suite
VBA
Business planning
Forecasting
Budgeting
Performance reports
Compliance reports
Dashboards
User acceptance test
Data integrity
Governance
Regulatory submissions
Account management
Process improvement
Stakeholder coordination
Commitments scorecard
Quality assurance
Electricity transmission
Distribution
Customer service
Analytical reports
Cross-functional teams
Business requirements

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