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Added 39 mins ago
NS
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
The HIM Business Analyst (BA) is responsible for the gathering, testing, implementation, maintenance, and training support for coding classification and terminology standards across NS…
Added 39 mins ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health and IWK Health
All Locations, Nova
The HIM Business Analyst (BA) is responsible for the gathering, testing, implementation, maintenance, and training support for coding classification and terminology standards across NS…
Added 8 hours ago
Accounting & Financial Analyst
Hydro One Networks Inc
Toronto, ON
Added 8 hours ago
Customer Data and Report Analyst
Hydro One Networks Inc
Markham, ON
Coordinate with line of businesses on CRM system requirements, draft business requirements, stakeholder and coordinate with Business IT for development. Facilitate User Acceptance Test…
Added 9 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 20 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 21 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 day ago
MD
Pub Util Rates Analyst 3 or 4; Energy Infrastructure and Regional Analyst
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Energy Infrastructure and Regional Analyst
Added 2 days ago
Clinical Informatics Analyst (Future Opportunities)
Mariner
NB · NS
Support the design, configuration, testing, and implementation of the Clinical Information System (CIS).
Added 2 days ago
AF
Quality Assurance Analyst (18-month temp)
ATB Financial
Calgary, AB
- Temporary
As ATB’s next QA Analyst you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities while creating happiness for our customers and…
Added 2 days ago
KL
IT Analyst – Developer
Kativik llisarniliriniq
Montreal, QC
- Full-time
Validate APIs, web services, system integrations, and data exchanges between applications
Added 2 days ago
AL
Analyst, Accounts Receivable
Avenue Living
Calgary, AB
- Full-time
Identify and implement process improvements, automation opportunities, standardized procedures, controls, and system enhancements within Yardi and related reporting tools.
Added 2 days ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 2 days ago
BI
Business Analyst
BALLY’S INTRALOT SA
Sault Ste. Marie, ON
- Full-time
Execute and support System Testing, Integration Testing, User Acceptance Testing (UAT), Operational Readiness Testing, and deployment validation activities.
Added 2 days ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…stakeholders including experience creating and implementing system wide improvements, building support for proposal, as well as communication…
Added 2 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 days ago
AC
Senior Financial Analyst
Aston Carter
Calgary, AB
- $100,000 to $115,000 CAD / year
- Full-time
Manage the subledger accounts relating to the premium trust customers and vendors, ensure timely and accurate application of all payments. This includes coordinating with the internal…
Added 2 days ago
AC
Senior Financial Analyst
Aston Carter
AB · Edmonton, Alberta
- $100,000 to $115,000 CAD / year
- Full-time
Manage the subledger accounts relating to the premium trust customers and vendors, ensure timely and accurate application of all payments. This includes coordinating with the internal…
Added 2 days ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 2 days ago
A
Senior SAP Programmer Analyst TRBK
ATB
Remote, Canada
- Full-time
- Remote
…functionality. The Senior Developer is accountable for maintaining system quality, performance, and transparency throughout the entire development…
Added 2 days ago
PG
Business System Analyst
Pacer Group
Calgary, AB
- $46 to $50 CAD / hour
- Contract

Hydro One Networks Inc

Customer Data and Report Analyst

Markham, ON, Canada

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

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Job details

Pay: Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly
Apply by: Nov 10, 2026
Experience: A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

52253 - Markham - Rotation - 16 Months

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.

Job Description:

Assist in the development and continuous improvement of business processes to meet ongoing and future business needs. Provide recommendations to key stakeholders regarding process and reporting issues.
Assist in the implementation of initiatives to optimize SAP, MS CRM and SharePoint use of data to facilitate the effective management of customer relations.
Coordinate with line of businesses on CRM system requirements, draft business requirements, stakeholder and coordinate with Business IT for development. Facilitate User Acceptance Test (UAT) and feedback sessions prior to implementation.
Utilize existing Data systems to gather and consolidate information to produce a variety of business information for business planning, forecasting, performance reports, compliance reports and dashboards.
Assist in the design and modification of CRM and SharePoint structure to reflect on-going changes in business requirements and improvements to users.
Assist with the development, analysis, and preparation of reports to meet business, financial and regulatory needs and other relevant corporate requirements.
Develop, monitor and analyze commitments scorecards, performance reports and milestones within processes. Recommend improvements that will enhance the overall achievement of performance and ultimately improve customer satisfaction. 8.Monitor and assist quality assurance program related to processes and data. Be responsible for data integrity and validation associated with databases, including identification and resolution of issues. Provide and augment the data processes as required.
Participate in and provide assistance to governance activities to ensure compliance with internal and external requirements.
Assist in the review of processes and procedures to ensure that all planning, forecasting, budgeting and reporting requirements are met and modified as required to meet business and financial needs.
Develop relationships with internal organizations, to ensure adherence to commitments scorecard and collaborative relationship
Perform other duties as required.

Selection Criteria:

Education:

Requires knowledge of business administration, computer and financial concepts to perform business and data analysis and prepare studies and financial inputs.
Requires knowledge of project management and methodologies to develop business plans/processes, management reporting and regulatory submissions.
Requires a good knowledge of English in the preparation of analytical reports and to prepare presentations.
This knowledge is considered to be normally acquired through the completion of 4 years of University education in the appropriate field.

Experience:

Requires experience in a business environment to be familiar with the preparation of analytical reports, business planning, forecasting, budgeting and business practices.
Requires experience in participating in cross-functional teams.
Requires experience with various software applications such as Microsoft (MS) Dynamics CRM, SAP, SharePoint MS-Office Suite and VBA.
A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 09. 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The analyst will assist in business process development, reporting, and CRM initiatives while managing data integrity across SAP and SharePoint systems. They are responsible for producing performance reports, facilitating user acceptance testing, and recommending process improvements to enhance customer satisfaction.

Requirements

Candidates must possess a university degree and 2 to 4 years of experience in business analysis, reporting, and project management. Proficiency in MS Dynamics CRM, SAP, SharePoint, and VBA is required to perform data analysis and financial reporting tasks.

Skills

Business process development
Reporting
SharePoint administration
CRM
SAP
Data analysis
Business planning
Forecasting
Performance reporting
Compliance reporting
User acceptance testing
VBA
Project management
Data integrity
Financial analysis

Benefits

Safety programs
Wellbeing programs
Inclusivity initiatives
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Business administration
Data analysis
Financial concepts
Project management
MS Dynamics CRM
SAP
SharePoint
MS-Office Suite
VBA
Business planning
Forecasting
Budgeting
Performance reports
Compliance reports
Dashboards
User acceptance test
Data integrity
Governance
Regulatory submissions
Account management
Process improvement
Stakeholder coordination
Commitments scorecard
Quality assurance
Electricity transmission
Distribution
Customer service
Analytical reports
Cross-functional teams
Business requirements

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