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Added 8 mins ago
JC
Marketing Automation Developer
JAM CRM
Toronto, ON
- Full-time
We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We’re looking for a Marketing Automation Developer to join our team of…
Added 8 mins ago
JC
Graphic Designer
JAM CRM
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We have a current opening for a Graphic Designer to join our team of…
Added 1 hour ago
MP
Prime Residential Broker – Move to Dubai
McCone Properties
Vancouver, BC
- Full-time
Our AI-powered CRM and tools have new agents closing deals in their first weeks
Added 1 hour ago
Q
Senior Conversational Bot Engineer
Quantiphi
Canada
- Full-time
Integrate Dialogflow bots with backend systems, APIs, CRM platforms, and third-party services.
Added 1 hour ago
2I
Senior Product Manager
2iSolutions Inc.
Toronto, ON
- Contract
● Technology stack: Microsoft Dynamics CRM (backoffice), MuleSoft (middleware) and Java/React (public facing portal)
Added 3 hours ago
M
Senior Business Architecture Advisor, Direct Distribution
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
component is real: CRM roadmaps, Salesforce governance and interactions with
Added 3 hours ago
M
Tech Lead Salesforce Financial Services Cloud (FSC)
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
component is real: CRM roadmaps, Salesforce governance and interactions with
Added 4 hours ago
N
Business Development Executive - Sales & AI Products
nugget.ai
Mississauga, ON
- Contract
Comfort with CRM tools, sales outreach platforms, and basic data analysis for tracking and reporting on sales activities.
Added 5 hours ago
T
Business Development Manager
Tru
Toronto, ON
- Full-time
Hands-on experience with HubSpot or similar CRM platforms, and familiarity with sales engagement tools like LinkedIn Sales Navigator.
Added 5 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise…
Added 5 hours ago
H
Sales Development Representative - French Speaker
Huzzle
Remote, Canada
- Full-time
- Remote
Maintain accurate records of prospect interactions and activities in CRM systems.
Added 6 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Working knowledge of computer applications such as Microsoft Office and a CRM are a plus.
Added 6 hours ago
H
Bilingual Contract Analyst
Hologic
Mississauga, ON
- Full-time
Experience using Oracle, SFDC, or similar ERP/CRM systems is an asset.
Added 6 hours ago
B
Senior Sales Manager
BoomerangFX
ON · Ontario, Canada
- Full-time
Proficiency with CRM systems and sales analytics tools.
Added 6 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 6 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 6 hours ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Validate integrations between SFMC and systems such as Salesforce CRM
Added 7 hours ago
GF
Corporate Account Manager - Toronto or Southwestern ON
GoodLife Fitness
London, ON
- Full-time
Record all productivity activity in real time within CRM
Added 7 hours ago
Customer Data and Report Analyst
Hydro One Networks Inc
Markham, ON
Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.
Added 10 hours ago
IG
Account Manager
Insight Global
Toronto, ON
- $80,000 CAD / year
- Full-time
- Proficiency with CRM systems and Microsoft Office.
Added 11 hours ago
BH
Client & Sales Lead
BeWell Health Centres
Hamilton, ON · Mississauga, ON
- Full-time
Ensure CRM and client management systems are being used accurately and consistently.
Added 12 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
Ensure CRM, membership databases, business systems, and physical assets are well-managed, secure, and aligned with organizational needs.
Added 12 hours ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Oversee membership performance, CRM discipline, reporting, and engagement metrics.
Added 12 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
Working knowledge of digital platforms, CMS-led delivery, CRM ecosystems, content production, and integrated campaign execution.
Added 12 hours ago
NW
Customer Service Lead
NOBL Wheels
Cumberland, BC
- Full-time
…practical AI tools and workflow automations (within Freshdesk, CRM, and Odoo) to streamline ticket…

Hydro One Networks Inc

Customer Data and Report Analyst

Markham, ON, Canada

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

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Job details

Pay: Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly
Apply by: Nov 10, 2026
Experience: A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

52253 - Markham - Rotation - 16 Months

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.

Job Description:

Assist in the development and continuous improvement of business processes to meet ongoing and future business needs. Provide recommendations to key stakeholders regarding process and reporting issues.
Assist in the implementation of initiatives to optimize SAP, MS CRM and SharePoint use of data to facilitate the effective management of customer relations.
Coordinate with line of businesses on CRM system requirements, draft business requirements, stakeholder and coordinate with Business IT for development. Facilitate User Acceptance Test (UAT) and feedback sessions prior to implementation.
Utilize existing Data systems to gather and consolidate information to produce a variety of business information for business planning, forecasting, performance reports, compliance reports and dashboards.
Assist in the design and modification of CRM and SharePoint structure to reflect on-going changes in business requirements and improvements to users.
Assist with the development, analysis, and preparation of reports to meet business, financial and regulatory needs and other relevant corporate requirements.
Develop, monitor and analyze commitments scorecards, performance reports and milestones within processes. Recommend improvements that will enhance the overall achievement of performance and ultimately improve customer satisfaction. 8.Monitor and assist quality assurance program related to processes and data. Be responsible for data integrity and validation associated with databases, including identification and resolution of issues. Provide and augment the data processes as required.
Participate in and provide assistance to governance activities to ensure compliance with internal and external requirements.
Assist in the review of processes and procedures to ensure that all planning, forecasting, budgeting and reporting requirements are met and modified as required to meet business and financial needs.
Develop relationships with internal organizations, to ensure adherence to commitments scorecard and collaborative relationship
Perform other duties as required.

Selection Criteria:

Education:

Requires knowledge of business administration, computer and financial concepts to perform business and data analysis and prepare studies and financial inputs.
Requires knowledge of project management and methodologies to develop business plans/processes, management reporting and regulatory submissions.
Requires a good knowledge of English in the preparation of analytical reports and to prepare presentations.
This knowledge is considered to be normally acquired through the completion of 4 years of University education in the appropriate field.

Experience:

Requires experience in a business environment to be familiar with the preparation of analytical reports, business planning, forecasting, budgeting and business practices.
Requires experience in participating in cross-functional teams.
Requires experience with various software applications such as Microsoft (MS) Dynamics CRM, SAP, SharePoint MS-Office Suite and VBA.
A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 09. 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The analyst will assist in business process development, reporting, and CRM initiatives while managing data integrity across SAP and SharePoint systems. They are responsible for producing performance reports, facilitating user acceptance testing, and recommending process improvements to enhance customer satisfaction.

Requirements

Candidates must possess a university degree and 2 to 4 years of experience in business analysis, reporting, and project management. Proficiency in MS Dynamics CRM, SAP, SharePoint, and VBA is required to perform data analysis and financial reporting tasks.

Skills

Business process development
Reporting
SharePoint administration
CRM
SAP
Data analysis
Business planning
Forecasting
Performance reporting
Compliance reporting
User acceptance testing
VBA
Project management
Data integrity
Financial analysis

Benefits

Safety programs
Wellbeing programs
Inclusivity initiatives
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Business administration
Data analysis
Financial concepts
Project management
MS Dynamics CRM
SAP
SharePoint
MS-Office Suite
VBA
Business planning
Forecasting
Budgeting
Performance reports
Compliance reports
Dashboards
User acceptance test
Data integrity
Governance
Regulatory submissions
Account management
Process improvement
Stakeholder coordination
Commitments scorecard
Quality assurance
Electricity transmission
Distribution
Customer service
Analytical reports
Cross-functional teams
Business requirements

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