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Added 12 mins ago
OP
Nuclear Operator in Training
Ontario Power Generation
Pickering, ON
- Full-time
On a shift or day basis, perform field and control room operator operations under the supervision of a Supervising Nuclear Operator (FLMa) and/or First Line Manager (FLM), for example,…
Added 12 mins ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
Coordinate, compile, maintain, and retain General Manager and Director, People & Culture files and documentation.
Added 27 mins ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
· Coordinate, compile, maintain, and retain General Manager and Director, People & Culture files and documentation.
Added 42 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Resources roles as required, helping to maintain continuity of service during absences, periods of increased workload, or other operational needs. This includes supporting key HR processes…
Added 3 hours ago
CE
Architectural Project Manager
Colliers Engineering & Design
UNAVAILABLE, Ontario
- Full-time
MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Project Manager to join our Client Programs Market team in Toronto, ON! You will be working in…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 4 hours ago
Geologist
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.
Added 4 hours ago
CC
Greeting Card Merchandiser
Carlton Cards
Vernon, BC
- Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 4 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 4 hours ago
T
DevOps Engineer
TD
Toronto, ON
- Full-time
Deploy and support applications on Azure Kubernetes Service (AKS) and Azure App Service
Added 5 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
Post-secondary diploma or degree in Communications, Advertising, Sales & Marketing or closely related field
Added 5 hours ago
Customer Data and Report Analyst
Hydro One Networks Inc
Markham, ON
…Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 5 hours ago
Relational Therapist
Winnipeg Regional Health Authority
Gimli, MB
Other relevant master’s degrees in a Health and Social Service related field, (e.g. Social Work, Psychology, Occupational Therapy),combined with direct clinical experience providing…
Added 5 hours ago
Relational Therapist
Winnipeg Regional Health Authority
Selkirk, MB
Other relevant master’s degrees in a Health and Social Service related field, (e.g. Social Work, Psychology, Occupational Therapy),combined with direct clinical experience providing…
Added 5 hours ago
Home Care Resource Coordinator
Winnipeg Regional Health Authority
Lac du Bonnet, MB
Position Summary: The Home Care Resource Coordinator works under the supervision of the Manager Health Services – Home Care and is responsible for the recruitment, orientation, payroll,…
Added 5 hours ago
T
DevOps Engineer
TD
Toronto, ON
- Full-time
Deploy and support applications on Azure Kubernetes Service (AKS) and Azure App Service
Added 7 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 9 hours ago
CC
Greeting Card Merchandiser
Carlton Cards
Dauphin, MB
- Part-time
…on returned product and other tasks as communicated by your Field…

Hydro One Networks Inc

Customer Data and Report Analyst

Markham, ON, Canada

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

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Job details

Pay: Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly
Apply by: Nov 10, 2026
Experience: A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

52253 - Markham - Rotation - 16 Months

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.

Job Description:

Assist in the development and continuous improvement of business processes to meet ongoing and future business needs. Provide recommendations to key stakeholders regarding process and reporting issues.
Assist in the implementation of initiatives to optimize SAP, MS CRM and SharePoint use of data to facilitate the effective management of customer relations.
Coordinate with line of businesses on CRM system requirements, draft business requirements, stakeholder and coordinate with Business IT for development. Facilitate User Acceptance Test (UAT) and feedback sessions prior to implementation.
Utilize existing Data systems to gather and consolidate information to produce a variety of business information for business planning, forecasting, performance reports, compliance reports and dashboards.
Assist in the design and modification of CRM and SharePoint structure to reflect on-going changes in business requirements and improvements to users.
Assist with the development, analysis, and preparation of reports to meet business, financial and regulatory needs and other relevant corporate requirements.
Develop, monitor and analyze commitments scorecards, performance reports and milestones within processes. Recommend improvements that will enhance the overall achievement of performance and ultimately improve customer satisfaction. 8.Monitor and assist quality assurance program related to processes and data. Be responsible for data integrity and validation associated with databases, including identification and resolution of issues. Provide and augment the data processes as required.
Participate in and provide assistance to governance activities to ensure compliance with internal and external requirements.
Assist in the review of processes and procedures to ensure that all planning, forecasting, budgeting and reporting requirements are met and modified as required to meet business and financial needs.
Develop relationships with internal organizations, to ensure adherence to commitments scorecard and collaborative relationship
Perform other duties as required.

Selection Criteria:

Education:

Requires knowledge of business administration, computer and financial concepts to perform business and data analysis and prepare studies and financial inputs.
Requires knowledge of project management and methodologies to develop business plans/processes, management reporting and regulatory submissions.
Requires a good knowledge of English in the preparation of analytical reports and to prepare presentations.
This knowledge is considered to be normally acquired through the completion of 4 years of University education in the appropriate field.

Experience:

Requires experience in a business environment to be familiar with the preparation of analytical reports, business planning, forecasting, budgeting and business practices.
Requires experience in participating in cross-functional teams.
Requires experience with various software applications such as Microsoft (MS) Dynamics CRM, SAP, SharePoint MS-Office Suite and VBA.
A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 09. 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The analyst will assist in business process development, reporting, and CRM initiatives while managing data integrity across SAP and SharePoint systems. They are responsible for producing performance reports, facilitating user acceptance testing, and recommending process improvements to enhance customer satisfaction.

Requirements

Candidates must possess a university degree and 2 to 4 years of experience in business analysis, reporting, and project management. Proficiency in MS Dynamics CRM, SAP, SharePoint, and VBA is required to perform data analysis and financial reporting tasks.

Skills

Business process development
Reporting
SharePoint administration
CRM
SAP
Data analysis
Business planning
Forecasting
Performance reporting
Compliance reporting
User acceptance testing
VBA
Project management
Data integrity
Financial analysis

Benefits

Safety programs
Wellbeing programs
Inclusivity initiatives
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Business administration
Data analysis
Financial concepts
Project management
MS Dynamics CRM
SAP
SharePoint
MS-Office Suite
VBA
Business planning
Forecasting
Budgeting
Performance reports
Compliance reports
Dashboards
User acceptance test
Data integrity
Governance
Regulatory submissions
Account management
Process improvement
Stakeholder coordination
Commitments scorecard
Quality assurance
Electricity transmission
Distribution
Customer service
Analytical reports
Cross-functional teams
Business requirements

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