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Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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(CAN) Team Leader, Transportation (Contract - 14 Months Maternity Coverage) Mon-Fri 1:00am to 9:30am
Walmart Canada
Surrey, BC
- Full-time
…carrier vehicles in order to provide an on-time, cost-effective service to the customer. The incumbent is also responsible for coordinating all activities related to the flow of freight.…
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HC
Audiologist/Registered Hearing Instrument Practitioner - Kemptville, ON.
HearingLife Canada
Kemptville, ON
- Full-time
HearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's…
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Associate General Manager
Amica Senior Lifestyles
Toronto, ON · North York, ON
- Full-time
A day in the life of an Associate General Manager:
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Consulting and Corporate Services Sourcing Manager
Manulife
Toronto, ON
- Full-time
Join us as our Consulting and Corporate Services Sourcing Manager and bring your sourcing expertise to a role where your negotiations and insights help shape better business decisions.…
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Field Operations Data Acquisition Coordinator
Dalhousie University
Halifax, NS
- Full-time
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Wind Technician, Melancthon
TransAlta
Kitchener, ON
- Full-time
Ensure optimal performance through daily work of maintenance, service, and repair of wind turbine equipment as part of a team of wind technicians and contractors capable of producing the…
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
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Shipping Manager
Solutions 2 GO Inc.
Brampton, ON
- $70,000 to $75,000 CAD / year
- Full-time
The Shipping Manager will play a critical role in ensuring the smooth and efficient functioning of S2G’s daily operations and will be responsible for overseeing various operational…
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Assistant General Manager
Browns Socialhouse Tsawwassen
Tsawwassen, BC
- $48,000 to $55,000 CAD / year
- Full-time
Reporting to the General Manager, and working with the Head Chef, you will be responsible for the management of all aspects of the restaurant, executing flawless dining experiences for our…
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Financial Services Representative (BCGEU) - Mission
Vancity
Mission, BC
- Full-time
This is a Full-Time, Permanent role based at our Mission Community Branch (Branch 36) and will report directly to the Assistant Branch Manager.
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Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
A leading renewable energy organization is seeking a Sales Manager to drive utility-scale wind turbine sales across North America. This high-impact, customer-facing role is responsible for…
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Project Manager - Mechanical Special Projects
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
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Account Manager II - 4th Avenue
Vancity
Vancouver, BC
- Full-time
As an Account Manager II, you will demonstrate excellence in customer service through solid communication and interpersonal skills, as you engage face-to-face with our membership. By…
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CI
Legal Office Manager
Cartel Inc.
Toronto, ON
- Full-time
Some people manage an office. The right person becomes the heartbeat of it. Our Client is looking for a seasoned Office Manager who knows the legal environment, thrives on keeping things…
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Reception & Donations Coordinator
St. Paul's Foundation
Vancouver, BC
- $57,000 to $70,000 CAD / year
- Full-time
…integrity of donor operations through exceptional customer service, attention to detail, and a commitment to…
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Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the…
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Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
…needs into clear requirements, practical workflows and self-service…
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Distribution Customer Service Representative
NFI Industries
Milton, ON
- Full-time
The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a…
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GARAGE - Seasonal Sales Associate - Charlottetown Mall
Groupe Dynamite, Inc Garage
PE · Charlottetown, Prince Edward Island
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
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UO
Engineer
University of British Columbia
Kelowna, BC · UBCO | Central Heating Plant (CHP)
- $5,713 to $6,545 CAD / month
- Full-time
…report anomalies or water quality concerns to the Assistant Manager, Engineering and Utility…
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Customer Experience Manager
Laura Canada
Ottawa, ON
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
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Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Report any broken doors, glass, or other potential hazards immediately to the operations manager.
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Water Treatment Plant Operator Class II
City of Quinte West
Quinte West, ON
Be available for on-call service as directed by the Manager of Water and Wastewater Services.
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Partner, Cybersecurity Governance, Risk and Compliance (24 Month Contract)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Reporting Manager: Director, IT Operations, Infrastructure and Security

Hydro One Networks Inc

Customer Data and Report Analyst

Markham, ON, Canada

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

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Job details

Pay: Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly
Apply by: Nov 10, 2026
Experience: A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

52253 - Markham - Rotation - 16 Months

Hiring salary range: $3,610.06 - $4,139.80 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.

Job Description:

Assist in the development and continuous improvement of business processes to meet ongoing and future business needs. Provide recommendations to key stakeholders regarding process and reporting issues.
Assist in the implementation of initiatives to optimize SAP, MS CRM and SharePoint use of data to facilitate the effective management of customer relations.
Coordinate with line of businesses on CRM system requirements, draft business requirements, stakeholder and coordinate with Business IT for development. Facilitate User Acceptance Test (UAT) and feedback sessions prior to implementation.
Utilize existing Data systems to gather and consolidate information to produce a variety of business information for business planning, forecasting, performance reports, compliance reports and dashboards.
Assist in the design and modification of CRM and SharePoint structure to reflect on-going changes in business requirements and improvements to users.
Assist with the development, analysis, and preparation of reports to meet business, financial and regulatory needs and other relevant corporate requirements.
Develop, monitor and analyze commitments scorecards, performance reports and milestones within processes. Recommend improvements that will enhance the overall achievement of performance and ultimately improve customer satisfaction. 8.Monitor and assist quality assurance program related to processes and data. Be responsible for data integrity and validation associated with databases, including identification and resolution of issues. Provide and augment the data processes as required.
Participate in and provide assistance to governance activities to ensure compliance with internal and external requirements.
Assist in the review of processes and procedures to ensure that all planning, forecasting, budgeting and reporting requirements are met and modified as required to meet business and financial needs.
Develop relationships with internal organizations, to ensure adherence to commitments scorecard and collaborative relationship
Perform other duties as required.

Selection Criteria:

Education:

Requires knowledge of business administration, computer and financial concepts to perform business and data analysis and prepare studies and financial inputs.
Requires knowledge of project management and methodologies to develop business plans/processes, management reporting and regulatory submissions.
Requires a good knowledge of English in the preparation of analytical reports and to prepare presentations.
This knowledge is considered to be normally acquired through the completion of 4 years of University education in the appropriate field.

Experience:

Requires experience in a business environment to be familiar with the preparation of analytical reports, business planning, forecasting, budgeting and business practices.
Requires experience in participating in cross-functional teams.
Requires experience with various software applications such as Microsoft (MS) Dynamics CRM, SAP, SharePoint MS-Office Suite and VBA.
A period of over 2 years, up to and including 4 years, is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 09. 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The analyst will assist in business process development, reporting, and CRM initiatives while managing data integrity across SAP and SharePoint systems. They are responsible for producing performance reports, facilitating user acceptance testing, and recommending process improvements to enhance customer satisfaction.

Requirements

Candidates must possess a university degree and 2 to 4 years of experience in business analysis, reporting, and project management. Proficiency in MS Dynamics CRM, SAP, SharePoint, and VBA is required to perform data analysis and financial reporting tasks.

Skills

Business process development
Reporting
SharePoint administration
CRM
SAP
Data analysis
Business planning
Forecasting
Performance reporting
Compliance reporting
User acceptance testing
VBA
Project management
Data integrity
Financial analysis

Benefits

Safety programs
Wellbeing programs
Inclusivity initiatives
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Business administration
Data analysis
Financial concepts
Project management
MS Dynamics CRM
SAP
SharePoint
MS-Office Suite
VBA
Business planning
Forecasting
Budgeting
Performance reports
Compliance reports
Dashboards
User acceptance test
Data integrity
Governance
Regulatory submissions
Account management
Process improvement
Stakeholder coordination
Commitments scorecard
Quality assurance
Electricity transmission
Distribution
Customer service
Analytical reports
Cross-functional teams
Business requirements

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