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Department Manager, General Merchandise
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Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Department Manager, General Merchandise is accountable for the successful day-to-day operation of the General Merchandise Department. This includes the implementation of company…
Added 49 mins ago
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The successful candidate will need to foster an educational environment in support of lecture content that promotes the learning of synthetic techniques, safe use of hazardous reagents and…
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To Be Determined, ON
Reporting to the Senior Manager of Emergency Management, the successful candidate will be responsible for supporting and leading:
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Hydro One Networks Inc
Toronto, ON
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- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
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Project Manager
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Hydro One Networks Inc

Labour Relations Manager

Toronto, ON, Canada

Hiring Salary Range: $110,500.00-143,000.00 / year

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Job details

Pay: Hiring Salary Range: $110,500.00-143,000.00 / year
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

52248 - Toronto - Regular .

Hiring Salary Range: $110,500.00-143,000.00 / year

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Reporting to the Director, Employee & Labour Relations, the Labour Relations (“LR”) Manager assists in the management of Hydro One’s labour relations practices by supporting the successful negotiation and ongoing administration of multiple collective agreements for represented professional, trades, technical, clerical and construction employees in a manner consistent with Hydro One’s corporate and labour relations strategies, industry best practices, and legislative requirements.

As a subject matter expert with respect to labour relations, the LR Manager is able to effectively influence others and act as a key advisor within Human Resources and to other business units, providing strategic problem solving and risk analyses. The LR Manager is also able to effectively lead, mentor and develop Labour Relations Consultants and work cooperatively with others both within Human Resources, broader Hydro One management, and with external parties.

General Accountabilities:

Manage, mentor, and/or develop Labour Relations Consultants (“LRCs”).
Participate in the development, recommendation, review and update of labour relations strategies, policies, and programs.
Represent management in internal grievance proceedings (Step 2 meetings, mediations and arbitrations) as well as external proceedings (e.g. Ontario Labour Relations Board hearings).
Participate in collective agreement negotiations with Hydro One's unions as a member of management’s bargaining team.
Assess risk associated with business initiatives, from a variety of perspectives including collective agreement, union-management relationships, reputational, and labour relations strategy.
Provide analysis, education and recommendations for managerial decision making on labour relations-related matters, which may include training and/or tool development.

Selection Criteria

Essential Knowledge:

CHRP, CHRL, MIR, and/or JD/LLB designation, or equivalent education and experience required.
Knowledge of best labour relations practices and the legal frameworks relating to employment in Ontario (relevant case law and legislation e.g. Employment Standards Act, 2000, Labour Relations Act, 1995, Human Rights Code, and Occupational Health and Safety Act) required.
Requires a strong knowledge of human relations to negotiate effectively with the unions and management.
Requires a strong knowledge of English to effectively communicate, concisely articulate opinions, and make practical recommendations both in writing and in oral presentations.

Experience:

Experience managing grievances on behalf of management is required.
Experience advising others on the interpretation and application of collective agreements is required.
Experience representing management at collective bargaining negotiations would be an asset.
Experience in the supervision and management of teams would be an asset.
A period of 5+ years’ in labour relations / human resources is considered necessary to gain this experience.

Demonstrated Management Skills:

Leadership and development - ability to lead teams, taking action to foster learning and development of direct reports.
Influence and impact - ability to influence, persuade, and convince others, including with multiple stakeholder groups with divergent interests.
Strategic business thinking - ability to apply labour relations knowledge and experience to advise on management decisions in order to achieve business objectives while managing risks (escalating as required).
Building business relationships - ability to develop and maintain effective and cooperative working relationships with union representatives to support corporate objectives.
Analytical ability - strong problem solving, analytical and decision-making skills.
Prioritization - excellent time-management skills to manage multiple tasks with varying priority levels.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 16, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Labour Relations Manager assists in the management of labour relations practices, including the negotiation and administration of collective agreements. They also provide strategic advice to management, lead grievance proceedings, and mentor Labour Relations Consultants.

Requirements

Candidates must have at least 5 years of experience in labour relations or human resources and possess relevant professional designations such as CHRP, CHRL, MIR, or a JD/LLB. Strong knowledge of Ontario employment legislation and demonstrated leadership skills are essential for this role.

Skills

Labour relations
Collective bargaining
Grievance management
Conflict resolution
Strategic planning
Risk analysis
Team leadership
Mentoring
Policy development
Employment law
Human resources
Stakeholder management
Problem solving
Decision making
Time management
Communication

Benefits

Safety programs
Wellbeing programs
Inclusivity programs
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Collective Agreements
Grievance Proceedings
Arbitration
Mediation
Employment Standards Act
Labour Relations Act
Human Rights Code
Occupational Health and Safety Act
CHRP
CHRL
MIR
JD
LLB
Strategic Problem Solving
Risk Analysis
Management
Leadership
Mentoring
Human Resources
Negotiation
Stakeholder Engagement
Policy Development
Hydro One
Transmission
Distribution
Energy
Utility
Hybrid

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