52176 - Barrie - Regular Not Applicable/Optional
Hiring salary range: $3,610.06 - $5,157.24 / Bi-weekly
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
New Grad Program
Candidates selected for this position will be included in Hydro One's New Grad development program.
Our New Graduate program reflects our long-term commitment to investing time and resources in building the best and brightest team. We are always on the lookout for individuals who have a passion for learning and are looking to build their career with Hydro One.
The two-year program offers a permanent position from Day 1, a combination of training and coaching, and the ability to rotate through several roles allowing New Grads to gain experience working on different projects and in different environments.
Program Eligibility
- You have graduated with your bachelor's degree in 2025, 2026 or will graduate by May 2027
- Or, you are currently completing a master's degree in a related field, you are graduating by May 2027 and have a maximum of 1 year between completing your bachelor's degree and enrolling in your master's program.
- Good Academic Standing (A copy of your Official/Unofficial Transcript)
- Valid, permanent driver's license (Ontario Class G)
Overview
DX Sustainment plays a key role in supporting and enhancing the applications used by Distribution and Forestry field staff and the Field Business Centres. Team members work collaboratively with business and technology partners to support projects and sustainment, solve problems, implement improvements, and help maintain the tools that enable Hydro One's operations across the province.
We Are Looking for 1 Program Process Analyst New Grad within our DX Sustainment Team
The successful candidate will assist with documenting business requirements, supporting reporting, training and data analysis activities, maintaining user documentation, and contributing to testing and project initiatives and other duties. This role offers the opportunity to gain hands-on experience supporting enterprise application users and working collaboratively with business and technology teams across Hydro One.
In This Role You Will Learn
- How Hydro One's Distribution Operations Management business functions support the delivery of work across the province.
- How technology and business teams collaborate to support end users and improve operational processes.
- How requirements gathering and documentation drive improved testing outcomes.
- How projects are supported through testing, implementation, issue resolution, and continuous improvement activities.
- Exposure to enterprise applications and tools used to support Hydro One operations, including SAP, Work Manager, Copilot, SharePoint, and scheduling solutions.
Duties May Include
- Assisting with the documentation of business requirements, job aids and internal work instructions.
- Supporting the development and maintenance of training materials, reference guides, and end-user documentation.
- Assisting with reporting, data analysis, and information gathering to support operational and project initiatives.
- Supporting testing activities for system enhancements, upgrades, and new functionality.
- Participating in project activities, including requirements discussion and solution reviews.
- Assisting with issue investigation and coordination to support business operations and continuous improvement initiatives.
- Working with team members and business stakeholders to support system fixes and enhancements.
What We Look For
- Strong communication skills, both written and verbal.
- Curious and eager to learn about Hydro One's business processes, systems, and operations.
- Ability to work independently while contributing effectively within a team environment.
- Strong attention to detail and commitment to producing high-quality work.
- Strong analytical and problem-solving skills.
Job Requirements
- Must meet New Grad Program Eligibility Requirements.
- Bachelor’s degree in computer science, Business Technology Management, Management Information Systems, Information Technology, Data Analytics, Software Engineering, Computer Engineering, or a related discipline.
- Knowledge or exposure to business analysis, process documentation, reporting, data analysis, application testing, or technology support is considered an asset.
- Valid full Ontario Class G driver's licence (G1 and G2 licences do not meet this requirement).
- Ability and willingness to travel throughout Ontario as required.
- Previous Co-op/Internship experience in a relevant field and industry is considered an asset
How to Apply:
If you share our passion for safety, our customer service focus, and are ready to play a lead role in building a bright future, we would love to hear from you!
Documents to Include (Mandatory):
- Resume
- A copy of your most recent Transcript (Official/Unofficial)
We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.
Tell Us About You
As part of our commitment to building a thoughtful and values-driven team, we encourage you to create your application materials - such as your resume, cover letter, and any written or oral responses - without the use of AI tools.
We’re genuinely interested in hearing your story, in your own words. Your personal voice, experiences, and perspective help us understand how you might contribute to our team and culture.
Thank you for taking the time to share your authentic self with us.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.
"Employer of the year 2026"
Deadline: October 27, 2026
In the event you are experiencing difficulties applying to this job please consult our help page here.
We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.
Accommodations
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Compensation
The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.
This posting is for an existing vacancy.
AI
Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.
Consent and Privacy Notice
Hydro One uses Knockri Inc. to administer behavioural assessments as part of its recruitment process.
Hydro One and Knockri will collect and use your name, email address, job identifier, recorded audio or video responses, transcripts, and assessment results. If you contact candidate support, information you provide during that interaction may also be collected.
This information will be used to:
- Administer and support your assessment;
- Record, transcribe, and analyze your responses using artificial intelligence;
- Generate assessment scores and insights;
- Transfer assessment results to Hydro One’s recruitment system; and operate, secure, and maintain the assessment platform.
- AI-generated scores and insights will support Hydro One’s recruitment process but will not independently determine the outcome. Authorized Hydro One personnel will evaluate candidates and make final hiring decisions.
- Your information may be accessed by authorized Hydro One and Knockri personnel and approved service providers where necessary to provide recruitment, assessment, technical, integration, or candidate-support services. It will not be used to train or improve general AI models.
- Assessment information is primarily stored in Canada. Your name, email address, job identifier, and assessment results may be temporarily processed in the European Union to transfer information between Knockri and Hydro One’s recruitment system. Information processed outside Canada may be subject to the laws of that jurisdiction.
- Hydro One will retain assessment results according to its records retention schedule. Knockri will retain recordings and transcripts for the term of its agreement with Hydro One, unless Hydro One requests earlier deletion.
By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in this notice.”
