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Added 3 mins ago
A
Shipper/Receiver (Temporary)
ARC'TERYX
New Westminster, BC
- Full-time
- Temporary
As a Shipper/Receiver, you assist in all warehousing operations (receiving, shipping, material handling, and housekeeping) for ReBird. You work with the logistics coordinator to ensure…
Added 3 mins ago
TO
Coordinator, Operations (Contracted Services)
Town of Caledon
Caledon, ON
- Full-time
Reporting directly to the Manager, Roads and Stormwater Operations, this role is responsible for project coordination, contractor supervision and inspection, and contract administration of…
Added 3 mins ago
TO
Coordinator, Invasive Species (Contract up to 18 months)
Town of Caledon
Caledon, ON
- Full-time
Reporting directly to the Manager, Parks Operations & Forestry, this role is responsible for developing and overseeing all aspects of the Town of Caledon Integrated Pest Management program…
Added 18 mins ago
AE
Shipper/Receiver (Temporary)
Arc'teryx Equipment
New Westminster, BC
- $22.4 to $23.8 CAD / hour
- Temporary
As a Shipper/Receiver, you assist in all warehousing operations (receiving, shipping, material handling, and housekeeping) for ReBird. You work with the logistics coordinator to ensure…
Added 18 mins ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Review technical drawings, layouts and equipment specifications, and translate them into actionable task lists for field teams
Added 33 mins ago
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Automotive Parts Coordinator
Craftsman Collision
Kamloops, BC
- Full-time
We are currently seeking a Parts Coordinator for our Kamloops location in BC. We offer competitive wages ranging from $45,000 to $55,000 annually, along with professional development, great…
Added 48 mins ago
R
Business Operations Coordinator
RUNNR
Saskatoon, SK
- Full-time
RUNNR is looking for a Business Operations Coordinator to join our Saskatoon team and take ownership of key day-to-day business operations. Working closely with our leadership team, you…
Added 48 mins ago
I
Specialist – Technical project integration
Innergex
Longueuil, QC
- Full-time
The role interfaces with Development, Engineering, Construction, Major Contracts, Utilities, and Operations to ensure constructability technical requirements are properly incorporated into…
Added 48 mins ago
Research Coordinator - Cundill Centre Research
CAMH
Toronto, ON
Reporting to the Research Operations Manager and Principal Investigator, CAMH is currently seeking a full-time, contract (12 months) Research Coordinator to support is the implementation…
Added 48 mins ago
IT
Project Operations Manager (Construction)
InTandem Talent
Remote, Canada
- Full-time
- Remote
Gateway Group is hiring a Project Operations Manager to own the project side of delivery: schedules, budgets, trade awarding, purchase orders, change orders, and client handoffs. Reporting…
Added 1 hour ago
BO
Program Coordinator - Penny Lane (Temporary)
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- Full-time
Join BGC Okanagan as a Program Coordinator – Penny Lane Transition House!
Added 1 hour ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
…works collaboratively with nursing, addictions counsellors, operations, and other members of the interdisciplinary team to support continuity of…
Added 1 hour ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
The Sales Coordinator is responsible for the administration and coordination of high performing accounts for selected regions.
Added 1 hour ago
NW
Intake Coordinator - Admin Support (OBTP)
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Toronto, ON
- Full-time
…service users of Newcomer Women’s Services Toronto (NEW). The Coordinator is the first point of contact for the organization and will assist in carrying out the administrative operations…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
EC
Administrative Assistant
EHN Canada
Saskatoon, SK
- $22 to $25 CAD / hour
- Part-time
…Assistant works closely with clinical, nursing, admissions, operations, and corporate teams and must exercise a high degree of discretion when accessing or handling client, employee,…
Added 1 hour ago
SG
Services Operations Coordinator
SKF Group
Sarnia, ON
- Full-time
…Canada and the United States. We are seeking an experienced Operations Coordinator to schedule field crews, arrange travel, track updates from customers in a fast paces…
Added 1 hour ago
NC
Facilities Coordinator (26-43)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Campus Manager, Timmins, the Facilities Coordinator will be responsible for coordination of facilities booking requests for the Timmins Campus and timetabling.
Added 1 hour ago
AE
Communications Coordinator
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 1 hour ago
MU
PC CONSULTANT III (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
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Added 1 hour ago
KC
Equipment Coordinator
Kenaidan Contracting Ltd.
Mississauga, ON
- Full-time
The Equipment Coordinator helps keep our projects running smoothly by ensuring the right equipment gets to the right place at the right time. From sourcing and rentals to dispatch,…
Added 2 hours ago
UO
Teaching and Learning Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director, Business Operations, the Teaching and Learning Officer serves as the central coordinator for Gustavson’s teaching and learning portfolio and is the primary…
Added 2 hours ago
VT
Sales Marketing Coordinator
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Mississauga, ON
- Full-time
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Added 2 hours ago
Journeyperson - Electrician
City of Regina
Regina, SK
In an environment that supports continuous improvement and under the general supervision of the Trades Coordinator – Mechanical/Electrical, this employee will apply Journeyperson…
Added 2 hours ago
PS
Operations Coordinator
Precision Specialized Inc.
Burford, ON
- Full-time
We're looking for an Operations Coordinator who thrives in a fast-paced environment, enjoys solving problems, and wants to build a long-term career in transportation and logistics. This is…

Hydro One Networks Inc

Process Improvement Coordinator

Markham, ON, Canada

Hiring salary range: $4,102.00 - $5,860.00 / Bi-weekly

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Job details

Pay: Hiring salary range: $4,102.00 - $5,860.00 / Bi-weekly
Apply by: Nov 3, 2026
Experience: A period of over 8 years and up to and including 10 years is considered necessary to gain this experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

52236 - Markham - Rotation 12 months

Hiring salary range: $4,102.00 - $5,860.00 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Develop solutions relative to process improvements and business initiatives to meet the needs of the Company. Direct support groups on coordination of efforts and required timelines to implement solutions. Provide needs analysis, solutions and evaluation services including the planning, preparation and delivery of training relating to processes, tools, etc, to facilitate process improvement and team operations. Manage projects and exercise limited supervision over staff when delivering training or when assigned to assist in special project work. Coordinate the compilation and provision of management, performance and productivity reports. Perform cost/benefit studies of specific process improvement initiatives to evaluate process and training effectiveness including evaluative feedback for facilitators and/or team leaders. Collaborate with others and maintain a facilitator stakeholder and subject matter expert network within/outside the business utility. Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to operational changes and impacts within the Business Unit.

Job Responsibilities

Develop solutions relative to process improvements and business initiatives to meet the needs of the company with a goal of continuous improvement. Test solutions with user groups. Monitor the measurement of process results by developing, tracking and analyzing appropriate KPIs, as necessary, to evaluate the effectiveness of specific process improvement initiatives.
Utilize existing financial and management systems and reports to gather and consolidate information to produce a variety of business information such as historical cost trends, management, performance and productivity reports. Analyze data to ensure consistency with with corporate assumptions and strategies.
Coordinating the compilation and provision of LOB work program reports and evaluation of business plans, budgets, forecast and actual program performance data.
Direct support groups on coordination of efforts and required timelines to implement solutions. Provide clarification and direction to enable completion of various work efforts. Monitor adherence to required implementation timelines and follow up with support groups, as required.
Provide needs analysis, solutions and evaluation services. Ensure that an effective, systematic approach to process related training and development, based on current process methodology, is implemented. Keep abreast of developments in instruction and performance technology and make recommendations on improvements based on cost effectiveness and efficiency. Collaborate with external contacts to create a coordinated continuous quality improvement approach.
As assigned, manage projects and exercise limited supervision over staff when delivering training or when assigned to assist in special project work to identify and implement process improvements and business initiatives, including definition of critical path, timelines and identification of key dates. Arrange for internal/external stakeholder reviews and sign off and coordinate any changes required prior to implementation. Oversee and assess the work performed by internal resources and take corrective action, as required.
Be responsible for all the necessary arrangements associated with external consulting firms and vendors. Initiate requests for proposals, evaluate proposals, determine costs and other contractual details and work closely with external personnel to achieve optimum utilization of their resources.
Assist team leaders in planning and evaluating team or group meetings. Collaborate with team leaders to structure tasks, discussions, analysis and decision-making to ensure effective team operations and member involvement, including the identification of team or organization performance deficiencies. Provide guidance to teams/team leaders in the use of effective, systematic problem-solving and analytical processes appropriate to the improvement being sought. Maintain a diary of approaches used, as well as what was learned for each team using the facilitation service.
Facilitate teams in order to develop new process improvement initiatives and/or to improve on existing processes, and provide appropriate interventions to help teams function more effectively. Use a variety of techniques in response to team dynamics. Guide teams in decision-making about what data is needed and the best methods to gather it in order to analyze root causes of problems. Provide explanations of the principles of quality and work process improvement to team members.
Plan, prepare and deliver training in the application of various problem-solving processes and analytical tools to internal teams and occasionally to external groups (on a fee-for-service basis). Provide training relative to data collection techniques and show what conclusions may or may not be drawn from the data.
Create and maintain an effective partnership with team leaders, internal and external to the Business Unit. Clarify roles and create a written contract to document expectations and requirements.
Provide support services and maintain a facilitator network. Provide evaluative feedback to other facilitators and to team leaders, when requested.
Develop clear, concise communications and job aids related to new and revised processes being implemented for delivery to staff internal and external to the Business Unit, as required.
Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to operational changes and impacts within the Business Unit. Represent the Business Unit in discussions, teams and committees involving other groups on matters related to process improvement and integration. Influence those concerned in order to adopt programs and activities which are better suited to the needs of the Business Unit.
Perform other duties as required

Selection Criteria

Requires experience in a staff and/or line function to be familiar with employee relations issues, performance measures, training and development.
Requires experience in a leadership role to be familiar with facilitation skills and team building practices and principles. Requires supervisory experience in order to deliver training and manage staff assigned to assist in special project work.
Requires experience in project work in order to be familiar with cause analysis, development and implementation of solutions, measuring results, etc. Requires experience related to the delivery of programs including presentation format, program support material/manuals and the latest training and delivery techniques.
Requires experience in dealing with consultants to be able to initiate/review proposals and/or manage contracts.
Requires experience within the business unit to understand the various functions and interrelationships among the departments, etc, including the roles and objectives of the interested parties and stakeholders.
Requires experience to carry out studies to assess and respond to business needs with respect to information systems and work processes.
Requires experience in business practices and procedures in order to align work processes and identify gaps for review and improvement through the aid of related tools.
A period of over 8 years and up to and including 10 years is considered necessary to gain this experience.

Education:

Requires a theoretical knowledge in the field of social sciences to be able to understand management objectives, actions and related problems and the relationship of same to people in the workplace.
Requires a knowledge of management information and reporting systems, group dynamics to be able to provide an effective service in counseling various business unit personnel relative to process improvement/process management initiatives, principles, techniques and programs.
Requires a theoretical knowledge of teaching techniques and process methodology to develop and deliver training.
Requires effective verbal and written communication skills to develop and deliver training, communication programs and to provide advice and guidance.
This knowledge is considered to be normally acquired either through the successful completion of four year university education in the social sciences, or by having the equivalent level of education.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 2, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Process Improvement Coordinator develops and implements business solutions to enhance operational efficiency and continuous improvement. They facilitate team operations, manage projects, and provide training while monitoring performance through KPIs and data analysis.

Requirements

Candidates must have 8 to 10 years of experience in staff or line functions, including leadership, project management, and training delivery. A four-year university degree in social sciences or an equivalent level of education is required.

Skills

Process improvement
Business analysis
Project management
Facilitation
Team building
Training delivery
Data analysis
KPI development
Change management
Stakeholder management
Problem solving
Performance reporting
Budgeting
Contract management
Instructional design
Analytical tools

Benefits

Safety programs
Wellbeing programs
Inclusivity initiatives
Sustainability programs

Visa sponsorship

Not detected in the job text

Keywords

Process Improvement
Business Initiatives
KPIs
Data Analysis
Project Management
Facilitation
Training
Performance Reporting
Cost-Benefit Analysis
Stakeholder Management
Change Management
Social Sciences
Management Information Systems
Instructional Technology
Problem Solving
Contract Management
Request for Proposals
Operational Changes
Business Planning
Budgeting
Forecasting
Team Dynamics
Root Cause Analysis
Consulting
Utility Industry
Electricity Transmission
Distribution
Corporate Strategy
Performance Measures

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