Find work in Canada.

629,139 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
D
Assistant Team Leader
Dollarama
Montreal, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 3 mins ago
D
Assistant Team Leader
Dollarama
Montreal, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 3 mins ago
V|
Administrative Assistant (6:30am-3pm)
Veolia | North America
AB · Edmonton, AB
- Full-time
Provide support and assistance to key customer accounts
Added 3 mins ago
KU
Academic Information Assistant (Contract)
King's University College
London, ON
- $65,331 to $79,598 CAD / year
- Contract
Evaluates and makes recommendations to Associate Academic Dean and Manager regarding the development of digital filing, and work-flow systems.
Added 3 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist also provides cross-functional support and backup coverage for other Human Resources roles as required, helping to maintain continuity of service during…
Added 3 mins ago
TP
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
Work with the Manager, Terminal Services and Standards, and internal stakeholders to identify and draft requirements for the scope of services. Support the Manager in the execution of EOI…
Added 3 mins ago
S
Community Resource Connector C&W
Sanya’k̓ula
Vancouver, BC
- Full-time
…Connector works under the general direction of the Program Manager as part of a multidisciplinary mental health and substance use team to provide a defined range of mental health and…
Added 3 mins ago
T(
Parts Technician
TEN (Transportation Equipment Network)
Montreal, QC
- Full-time
…industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled…
Added 3 mins ago
VM
Store Manager – Rowe Farms Bloor West Village
VG Meats
Toronto, ON
- Full-time
Strong customer service and the ability to lead from the floor
Added 3 mins ago
T(
Licensed Mobile Trailer Mechanic (310J/310T) | Up to $47/hr + $6,000 Retention Bonus
TEN (Transportation Equipment Network)
Mississauga, ON
- Full-time
…designed to recognize your skills, reward your hard work, and support you on and off the…
Added 3 mins ago
T(
Mobile Trailer Technician
TEN (Transportation Equipment Network)
Montreal, QC
- Full-time
…industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled…
Added 3 mins ago
T(
Operations Coordinator - Part Time
TEN (Transportation Equipment Network)
Mississauga, ON
- Part-time
Oversees rental counter and administration to ensure streamlined and customer focused operations day to day. This position is also responsible for all yard activities including the check-in…
Added 3 mins ago
T(
Mobile Trailer Technician
TEN (Transportation Equipment Network)
Cornwall, ON
- Full-time
…industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge…
Added 3 mins ago
T(
Regional Maintenance Manager
TEN (Transportation Equipment Network)
Montreal, QC
- Full-time
…industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge…
Added 3 mins ago
BC
Marketing Specialist
BK CONSULTING GABON
Canada
- Full-time
Conduct market research, competitor analysis, and customer insight studies to support business objectives.
Added 3 mins ago
N
Research Farm Intern
Nufarm
Saskatoon, SK
- Volunteer
…Development Biology Team. The intern role will assist the Station manager with all crop protection, and agronomy research as well as new technology evaluations and breeding work at the…
Added 3 mins ago
W
Project Manager
Weatherhaven
Brockville, ON
- Full-time
Weatherhaven is seeking an experienced, technically capable and delivery-focused Project Manager to oversee a portfolio of engineering and manufacturing projects for military, government…
Added 3 mins ago
TC
Mobile Trailer Technician
TEN Canada
Montreal, QC
- Full-time
…industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled…
Added 3 mins ago
S-
Product Analyst, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…Markets. Working under the direction of an Associate Product Manager, the role contributes to product development through analysis, requirements gathering, documentation, stakeholder…
Added 3 mins ago
TS
Development Officer
The Stop Community Food Centre
Canada
- Other
Work collaboratively with the Communications & Marketing Manager and Program teams to develop compelling donor communications, gather stories and impact information, and support fundraising…
Added 3 mins ago
TC
Licensed Mobile Trailer Mechanic (310J/310T) | Up to $47/hr + $6,000 Retention Bonus
TEN Canada
Mississauga, ON
- Full-time
…designed to recognize your skills, reward your hard work, and support you on and off the…
Added 3 mins ago
MS
GTM Strategy and Operations Manager
Mitek Systems
Canada
- Full-time
Own closed-won handoff into implementation and Customer Success, including required context, ownership, service levels, milestone capture and exception management
Added 3 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 3 mins ago
TC
Operations Coordinator - Part Time
TEN Canada
Mississauga, ON
- Part-time
Oversees rental counter and administration to ensure streamlined and customer focused operations day to day. This position is also responsible for all yard activities including the check-in…
Added 3 mins ago
V|
Administrative Assistant (6:30am-3pm)
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
Provide support and assistance to key customer accounts

Hydro One Networks Inc

Service Management Analyst

ON, Canada
Rexdale, ON, Canada

Hiring salary range: $3,610.06 - $5,157.24 / Bi-weekly

Apply About employer

Applications open in a new tab.

Job details

Pay: Hiring salary range: $3,610.06 - $5,157.24 / Bi-weekly
Apply by: Nov 23, 2026
Experience: A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

52269 - Rexdale - Regular .

Hiring salary range: $3,610.06 - $5,157.24 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist in the customer service management functions pertaining to internal and external Telecom customers and support the Service Manager. We are seeking a highly analytical and business-focused analyst to transform complex data into meaningful insights that support decision-making and operational excellence. In this role, you will develop and maintain interactive dashboards, reports, and visualizations using tools such as Tableau, Power BI, SQL, and Excel, while working closely with stakeholders to understand business needs and deliver compelling data-driven stories. Success in this role requires strong expertise in data analytics, data visualization, and business processes, along with the ability to translate large-scale datasets into actionable insights within a customer service and telecommunications environment.

Job Description:

Assist in the customer service management functions pertaining to Telecom customer contracts and support the Service Manager.
Communicate effectively and appropriately when meeting with customers or Sales Representatives.
Provide departmental tools to submit Incident Requests, following standard processes, for the installation and commissioning of customer services.
Prepare customer reports and use departmental systems. Make recommendations for automation of processes, where applicable.
Visit customer sites, to promote Hydro One Telecom Services, as required.
Submit all relevant information to the Telecom Operations Provisioning Group for each new customer service contract as required.
Attend progress meetings, document project status and provide customers and Management with written information, including project in service dates.
Assist in obtaining acceptance of customer services.
Recommend ways to improve on the customer service processes.
Ensure customer contractual information is recorded and provided to the appropriate work groups within the department.
Work with internal staff to ensure smooth provisioning of customer services.
Assist in the preparation of the Customer Satisfaction Surveys, including the documentation and do follow-ups, as required.
Prepare and maintain customer contact information for Hydro One Telecom services. Follow guidelines to ensure information is kept up to date.
Maintain contract files and follow established processes for distribution of Legal paperwork.
Monitor costs and keep as low as possible commensurate with job requirements. Review costs and provide explanations for variances from estimated costs.
Arrange for and track the purchase of customer service materials.
Follow procedures and practices, safety or otherwise, when visiting a Telecom site or arranging for site visits by customers.
Assist in the evaluation of new Customer Management processes.
Perform other duties as required.

Selection Criteria:

Requires an understanding of the telecom business processes related to customer service management functions.
Requires an understanding of customer surveys and working effectively with a wide range of people as well as the ability to handle multiple tasks while adhering to stringent deadlines.
Requires experience with ARS/HP and Xng to update and extract data.
Requires experience with various software applications such as MS Office and Excel skills to manipulate data to produce various technical reports.
A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

Education:

Requires knowledge of business administration and computer technology to assist in the management of contractual agreements and processes for analyzing, presenting and reporting information.
Requires a good knowledge of English including written and verbal communication skills to effectively prepare correspondence, assist in discussions or interact with customers.
This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 5 years).

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: November 23, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The analyst will support customer service management by transforming complex data into actionable insights using visualization tools and managing telecom customer contracts. They are responsible for preparing reports, documenting project status, and collaborating with internal teams to ensure smooth service provisioning.

Requirements

Candidates must have 4 to 6 years of experience in telecom business processes and proficiency in data analysis software including MS Office, SQL, and visualization tools. A bachelor's degree or equivalent is required, along with strong communication skills to interact effectively with customers and stakeholders.

Skills

Data Analytics
Data Visualization
Tableau
Power BI
SQL
Excel
Customer Service Management
Business Process Improvement
Reporting
Contract Management
Telecommunications
Project Documentation
Data Interpretation
Communication
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Telecom
Data Analytics
Tableau
Power BI
SQL
Excel
Customer Service
Contract Management
Business Administration
Reporting
Data Visualization
Provisioning
Project Status
Automation
Customer Satisfaction
Stakeholder Engagement
Operational Excellence
Technical Reports
Infrastructure

Report this job