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Added 12 mins ago
AI
Pharmacy Systems Implementation Specialist – Kroll Deployment
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
…of experience are encouraged to apply. Experience in retail, customer service, healthcare, pharmaceuticals, IT support, training, or other customer-facing environments is considered an…
Added 12 mins ago
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General Repair Technician
BGIS
Brockville, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
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Coordonnateur(trice) contenu technique/ Technical Content Coordinator (CONTRACT)
Genetec
Montreal, QC
- Contract
The mission of Unified Content Services (UCS) is to consistently and continuously deliver a high-value content service and experience that ensures our customers are successful using Genetec…
Added 12 mins ago
HS
Software Support Specialist
Henry Schein One UK
Surrey, BC
- Full-time
This position is ideal for someone who thrives in a fast-paced, customer-facing environment, enjoys troubleshooting application issues, and is passionate about helping users succeed.
Added 12 mins ago
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Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
- Full-time
…teams at a time. This individual is responsible for managing customer expectations through regular check-ins and timely updates on engagement progress. The EM ensures service delivery and…
Added 26 mins ago
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office supervisor
Stars for Life Childcare Education Ltd.
BC · West Vancouver, BC
- Full-time
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Added 26 mins ago
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Maintenance Team Lead
BGIS
Toronto, ON
- Full-time
Perform rigorous safety assessments specifically targeting building equipment and recommend technical safety enhancements.
Added 26 mins ago
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Student Information and Program Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
Assists students as they complete their Gateway and Salesforce applications and resolves technical difficulties with Campus Wide Log-in, the Student Services Centre and other aspects of the…
Added 26 mins ago
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Senior Portfolio Release Manager - Flights Acquisition & Retention
Priceline
Toronto, ON
- Full-time
…across the teams responsible for flight acquisition channels, customer deals and post booking experience. You will ensure releases ship with quality, transparency, and operational…
Added 26 mins ago
SC
Senior Underwriter, Professional Liability
SPG Canada
Toronto, ON
- Full-time
Totten is looking for a Senior Underwriter to provide exceptional customer service to our broker partners and work to expand Totten’s presence in the Professional Liability segment based…
Added 26 mins ago
LM
Field Technician
Leavitt Machinery
Brampton, ON
- Full-time
…With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous…
Added 26 mins ago
SC
Analyste Support Applicatif (Intermédiaire)
SII Canada
Montreal, QC
- Full-time
Répondre aux incidents de production signalés par les utilisateurs et assurer un dépannage efficace dans le respect des niveaux de service.
Added 57 mins ago
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Business Advisor - Nashwaaksis, Fredericton, NB
Scotiabank
Fredericton, NB
- Full-time
Our Advisors Are Customer-centric And Able To Connect With People In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional…
Added 57 mins ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 57 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 57 mins ago
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Lead Roving Technician
e-STORAGE
Kitchener, ON
- Full-time
Working with the customer during service and commissioning efforts planning, LOTO procedures depending on customer or CSE responsibilities.
Added 57 mins ago
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Project Assistant / Client Lead
Kinectrics
Toronto, ON
- Full-time
At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the…
Added 57 mins ago
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Technician (Boucherville)
Servomax
Boucherville, QC
- Full-time
Our team of coffee experts is responsible for the installation and service of a variety of commercial coffee equipment. Our technicians ensure consistency and quality across our offerings,…
Added 57 mins ago
CC
Service Writer
Crane Carrier (Canada) Limited
Ayr, ON
- Full-time
Company culture grounded in customer service and values its people
Added 57 mins ago
TS
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 58 mins ago
Sales Associate
EssilorLuxottica Group
Nanaimo, BC
1+ years experience in retail or customer service
Added 58 mins ago
Methods Planner Technician
I M P Group International Inc.
Amherst, NS
Responsible to interpret customer manufacturing instructions and technical drawing or digital data packages to transcribe the requirements into the manufacturing plans (routing and bills of…
Added 58 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Vanier Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 58 mins ago
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Field Services Technician
Ledcor
Grande Prairie, AB · Grand Prairie Office
- Full-time
Proactively identify and communicate issues related to overbooking or underutilization to maintain service efficiency and customer satisfaction
Added 1 hour ago
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Analyst, Customer Operations
Clarity
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
As an Analyst, Customer Operations at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside your team to drive iterative…

Hydro One

IT Project Manager (Software, Business Transformation)

Toronto, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Hydro One is looking for a seasoned Senior Project Manager. The role will be accountable for the planning and delivery of assigned projects and managing the various activities and workstreams.

The PM will be accountable for the successful planning and delivery of the assigned projects and will work closely with the relevant Portfolio/Program Managers, Architects, and other leads that will be involved as the program progresses. We are looking for a Technical Project Manager who has experience leading enterprise software projects within SAP, ServiceNow and other large scale applications.

Specific Accountabilities:

Lead end-to-end project lifecycle to initiate, plan, implement, realize project outcomes

Deliver project deliverables and activities as part of a customer focused Program Delivery Group

Manage cross-functional teams in a matrix management framework and drive all project phases

Establish the project governance structure and methodology in accordance with the overall program governance structure and delivery methodology

Manage and maintain MS Project Plans, develop action plans, maintain logs and track issues, action items, risks and mitigation plans, escalations and make recommendations as necessary

Lead, build, champion and drive the cultural adoption of agile-based delivery (as necessary)

Execute, and coach the various agile ceremonies, work methods and practices to product/project teams including, backlog refinement and planning, sprint planning and retrospectives, sprint and story estimations and agile project resource planning

Build collaborative partnerships with project sponsors and teams to enable resource demand planning, change management, and project planning decisions

Manage and report on project metrics including progress, earned value metrics, baseline, forecast and actual dates, costs and scope.

Prepare project status reports for Project Control Office review and approval. Review project and project status files for integrity, accuracy and timeliness

Create & maintain a project library and coordinate the collection and filing of project documentation

Design, develop or coordinate the use of project facilities, ensuring that technical and physical resources are available to meet project requirements

Negotiate contracts, and contract changes/ change orders, as required to meet project objectives

Develop a comprehensive communication plan to project teams, key stakeholders and senior leadership

Develop project KPI's and monitor performance to ensure that the projects deliver on time & budget

Establish and manage project financials, and all aspects of project service delivery with third party vendors Collaborate with other IM/IT areas in the application of standards, methodologies, architectures, etc.

Managerial Accountabilities:

Manage and motivate staff and contractors on projects to deliver within various types of project methodologies.

Ability to lead and moderate large cross-functional teams to safely, reliably, cost effectively and efficiently execute project scope

Ensure resources deliver desired results within budget and schedule.

Negotiate and influence behaviour of vendors and service providers to achieve desired results.

Communicate and translate Hydro One Strategies and direction to staff, contractors and vendors to align project objectives in achieving goals within the Strategy

Build team alignment amongst staff, contractors and vendor personnel with diverse backgrounds many of whom will be working together for the first time, during the duration of a project.

Demonstrate business acumen by translating technical options into business objectives.

Resolve technical, business and personnel issues; escalate unresolved issues in a timely manner to supervisors.

Technical Knowledge:

Bachelor’s degree in IT, Business or Finance.

MBA, PMP & Agile certifications would be an advantage

Minimum two full lifecycle implementations with at least one in the utility or comparable industry

Experience in managing large end-to-end business process transformation projects

Proven capability of agile methodologies, work practices and toolsets

Solid understanding of project management principles and best practices

Experience in formal architecture framework and managing Architecture deliverables

Apply About employer

More about this job

Responsibilities

Lead end-to-end enterprise software and business transformation projects, coordinating cross-functional teams, governance, schedules, budgets, risks, vendors, and delivery outcomes. Establish project controls and communications, report performance, and support agile practices and alignment with organizational strategy.

Requirements

A bachelor’s degree in IT, Business, or Finance is specified, with MBA, PMP, and Agile certifications considered advantageous. The role calls for at least two full lifecycle implementations, experience leading large business process transformation projects, strong agile and project management expertise, and familiarity with architecture frameworks and deliverables.

Skills

Project Management
Enterprise Software Implementation
SAP
ServiceNow
Business Process Transformation
Agile Methodologies
Cross-Functional Team Leadership
Project Governance
Risk Management
Project Financial Management
Stakeholder Communication
Vendor Management
Resource Planning
Earned Value Management
Architecture Frameworks
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Hydro One
Information Technology
Enterprise Software
SAP
ServiceNow
Project Management
Business Transformation
Full Lifecycle Implementation
Utility Industry
Agile Methodologies
Project Governance
Cross-Functional Teams
Matrix Management
MS Project
Project Planning
Risk Mitigation
Earned Value Management
Project Metrics
Project Financials
Vendor Management
Contract Negotiation
Change Management
Resource Planning
Architecture Framework
Project Management Professional
MBA
Project Control Office

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