Customer Engagement Representative

From Hospitality to High-Performance: Build Your Career with Hype Events

You know how to connect with people, stay composed under pressure, and create great customer experiences. Now, put those skills toward a career where you can grow.

At Hype Events, we create face-to-face brand experiences that help established and nationally recognized brands connect with their customers. Our Midtown Toronto team is looking for motivated individuals who enjoy working with people and want hands-on experience in customer engagement, marketing, and business development.

About the Opportunity

We’re hiring a Customer Engagement Representative to join our growing team.

You’ll gain hands-on experience in:

• Customer engagement and brand representation
• Face-to-face marketing and promotional campaigns
• Customer acquisition and relationship building
• Team collaboration and professional development

What You’ll Be Doing

• Representing established brands in customer-facing environments
• Creating positive and memorable customer experiences
• Engaging directly with customers and understanding their needs
• Supporting promotional and marketing campaigns
• Working alongside a collaborative, competitive team
• Participating in cross-training and ongoing professional development
• Building skills that can lead to future leadership opportunities

What We’re Looking For

• Customer service, hospitality, retail, or sales experience is an asset - but not required
• Strong communication and interpersonal skills
• A positive, team-oriented attitude
• Competitive, motivated, and growth-minded individuals
• Someone who enjoys working with people and learning new skills
• Full-time availability

What You’ll Receive

• Paid, hands-on training
• Performance-based bonuses
• Cross-training across customer engagement, marketing, and leadership
• A supportive, team-focused work environment
• Clear opportunities for internal growth and advancement
• Opportunities to travel and gain experience outside of Toronto
• Monday–Friday schedule

Hype Events is an Equal Opportunity Employer. This is a full-time T4 position based in Toronto, ON. If you’re ready to take your customer service experience and turn it into something bigger, Hype Events wants to hear from you. Apply today and take the next step in your career.