Customer Service Representative

Customer Service Representative| Midtown Toronto

Love working with people and being part of a team?

Hype Events is looking for a Retail Customer Service Representative to join our growing Midtown Toronto team. We create engaging, face-to-face experiences that help well-known brands connect with customers in a more personal and memorable way.

This is a great opportunity for someone who enjoys meeting new people, creating positive customer experiences, and working in a fun, team-oriented environment.

What You’ll Do

• Engage directly with customers in a retail environment
• Represent brands in a professional and positive manner
• Answer customer questions and provide product or service information
• Create welcoming, memorable customer interactions
• Support promotional and retail marketing initiatives
• Work closely with teammates to achieve daily goals
• Build communication, customer service, and leadership skills through hands-on experience

What We’re Looking For

• Friendly, outgoing, and comfortable speaking with people
• Strong communication and interpersonal skills
• Team-oriented with a positive attitude
• Reliable, motivated, and eager to learn
• Customer-service focused
• Previous retail or customer service experience is an asset, but not required

Why Hype Events?

• Full hands-on training
• Supportive and collaborative team environment
• Opportunities to develop customer service, communication, and leadership skills
• Fast-paced environment where no two days are exactly the same
• Opportunities for professional growth
• A team that believes work should be productive, positive, and fun

If you're someone who enjoys connecting with customers, working with a team, and bringing positive energy to the workplace, we'd love to hear from you. Hype Events is an equal opportunity employer .This role is a full time on going role. This position is a T4 role, fully onsite in Midtown, Toronto.