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Hype Events

Customer Service Representative

Toronto, ON, Canada

Pay: $42,000 to $45,000 CAD / year
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Customer Service Representative| Midtown Toronto

Love working with people and being part of a team?

Hype Events is looking for a Retail Customer Service Representative to join our growing Midtown Toronto team. We create engaging, face-to-face experiences that help well-known brands connect with customers in a more personal and memorable way.

This is a great opportunity for someone who enjoys meeting new people, creating positive customer experiences, and working in a fun, team-oriented environment.

What You’ll Do

Engage directly with customers in a retail environment
Represent brands in a professional and positive manner
Answer customer questions and provide product or service information
Create welcoming, memorable customer interactions
Support promotional and retail marketing initiatives
Work closely with teammates to achieve daily goals
Build communication, customer service, and leadership skills through hands-on experience

What We’re Looking For

Friendly, outgoing, and comfortable speaking with people
Strong communication and interpersonal skills
Team-oriented with a positive attitude
Reliable, motivated, and eager to learn
Customer-service focused
Previous retail or customer service experience is an asset, but not required

Why Hype Events?

Full hands-on training
Supportive and collaborative team environment
Opportunities to develop customer service, communication, and leadership skills
Fast-paced environment where no two days are exactly the same
Opportunities for professional growth
A team that believes work should be productive, positive, and fun

If you're someone who enjoys connecting with customers, working with a team, and bringing positive energy to the workplace, we'd love to hear from you. Hype Events is an equal opportunity employer .This role is a full time on going role. This position is a T4 role, fully onsite in Midtown, Toronto.

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More about this job

Responsibilities

Engage with retail customers, represent brands positively, answer questions, and provide product or service information while creating welcoming customer experiences. Support promotional and retail marketing initiatives and collaborate with teammates to achieve daily goals.

Requirements

The role seeks a friendly, outgoing, reliable, and motivated person with strong communication and interpersonal skills who enjoys working with a team and serving customers. Previous retail or customer service experience is an asset but is not required; no education requirement is stated.

Skills

Customer Service
Communication
Interpersonal Skills
Teamwork
Customer Engagement
Product Information
Brand Representation
Retail Marketing
Promotional Marketing
Reliability
Motivation
Leadership

Benefits

Full Hands-On Training
Supportive Team Environment
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Customer Engagement
Brand Representation
Product Information
Customer Experience
Promotional Marketing
Retail Marketing
Teamwork
Communication
Interpersonal Skills
Leadership
Hands-On Training
Face-To-Face Marketing

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