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Hype Events

Customer Service Representative

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $41,000 to $45,000 CAD / year
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Customer Service Representative:

Build Skills. Build Confidence. Build Your Career.

About the Role:

Looking for a role where no two days feel exactly the same and where you can build skills that actually take you somewhere?

Hype Events is looking for a friendly, motivated Customer Service Representative to join our growing team.

This is a great opportunity for someone who enjoys meeting people, building relationships, communicating, and learning new skills while developing a long-term career in customer service, business development, and client-facing roles.

You’ll be involved in developing new business, supporting customer enquiries, and building strong relationships with existing clients. You’ll represent Hype Events professionally while learning how to communicate effectively, solve problems, and create great customer experiences.

No previous experience? No problem. Full training and ongoing support are provided. We’re looking for the right attitude, energy, and willingness to learn.

What You'll Be Doing

🤝 Build genuine relationships with customers and clients
📞 Handle customer enquiries and provide friendly, professional support
🚀 Support business development and account management
💬 Communicate with customers through phone and personal interactions
📈 Identify opportunities to improve customer relationships and business results
👥 Work closely with internal teams to deliver great customer experiences
💡 Bring ideas and contribute to improving the way we work
⭐ Make sure every customer interaction leaves a positive impression

You don't need to have everything figured out - we're looking for someone who is motivated to learn and ready to grow.

You’ll be a great fit if you:

🗣️ Communicate confidently and listen well
😊 Enjoy meeting and working with different people
⚡ Can stay positive and focused in a fast-paced environment
🧠 Have a problem-solving mindset
🎯 Are motivated and take pride in your work
🤝 Enjoy being part of a team
📚 Are open to feedback, coaching, and learning
🚀 Want to develop personally and professionally

What We Offer:

More Than Just a Job

We want you to build skills, confidence, and experience that can help you throughout your career.

🎓 Full training provided - no previous experience required
📈 Career development and opportunities to progress
💼 Opportunities to move into senior support, business development, or team leadership roles
🧑 🏫 Ongoing coaching, mentorship, and development
💚 Employee assistance program and wellbeing support
🤝 A supportive, inclusive team environment
🌟 Real opportunities to develop your communication, customer service, sales, and business skills
🚀 A chance to take on new challenges and grow with the company

Ready to Make Your Move?

If you're people-focused, ambitious, and ready to learn, we'd love to hear from you.

Whether you're starting your career or looking for your next opportunity, Hype Events can give you the training, experience, and environment to grow.

Bring your energy. Bring your ambition. We'll help you build the skills.

Hype Events is an equal opportunity employer .This role is a full time on going role. This position is a T4 role, fully onsite in Midtown, Toronto.

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More about this job

Responsibilities

The role involves building relationships with customers, handling enquiries, and supporting business development initiatives. You will work closely with internal teams to ensure positive customer experiences and contribute to overall business results.

Requirements

No previous experience is required as full training and support are provided. Candidates should possess strong communication skills, a positive attitude, and a willingness to learn in a fast-paced environment.

Skills

Customer service
Communication
Relationship building
Problem solving
Business development
Account management
Active listening
Teamwork
Interpersonal skills
Adaptability

Benefits

Full training provided
Career development
Mentorship
Employee assistance program
Wellbeing support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Business Development
Account Management
Client Relations
Communication
Problem Solving
Training
Mentorship
Professional Development
Teamwork
Sales
Marketing
Advertising
Consulting

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