Customer Service Sales Representative

Customer Service Sales Representative:

Hype Events is seeking ambitious individuals with customer service experience who are ready to advance into a more dynamic, commercially focused role. This position combines face-to-face customer interaction, customer care, and sales development, offering greater control over outcomes and career progression than traditional customer service positions.

Key Responsibilities:

• Meet with customers in person to identify their needs and provide tailored solutions
• Represent Hype Events at promotional events and customer-facing campaigns
• Deliver excellent service while proactively building and managing customer relationships
• Take ownership of a personal customer pipeline and performance targets
• Support customers throughout their journey while maintaining a high level of service
• Progress into sales leadership or account executive roles as performance develops

Candidate Requirements:

• Previous experience in customer service (retail, hospitality, call centres, events, or similar) preferred
• Strong interpersonal and communication skills
• Ambitious, driven, and motivated to progress beyond entry-level roles
• No direct sales experience required - full training provided

Benefits:

• Structured training programme to develop sales, customer service, and account management capabilities
• Competitive salary with performance-based bonuses
• Clear career pathway into leadership and account management
• Opportunity to represent Hype Events at a range of exciting customer-facing events
• A professional, team-focused culture designed to support growth and achievement

This is an ideal opportunity for candidates who have excelled in customer service but are seeking a more challenging, rewarding, and progression-oriented career path. Apply today to take the next step with Hype Events.

Hype Events is an equal opportunity employer .This role is a full time on going role. This position is a T4 role, fully onsite in Midtown, Toronto.