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Hytera

Technical Intern

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

1. Basic Information

Job Title: Technical Intern (Presales & After-Sales)
Company: Hytera Canada
Workplace Type: On-site
Location: Richmond Hill, Ontario, Canada (Unit 11, 100 Leek Crescent, Richmond Hill, ON L4B 3E6)
Job Type: Internship / Temporary
Duration: 3 Months

2. About the Role

About Hytera Canada

Hytera Communications is a global leader in professional communications technologies and solutions. We provide tailored, mission-critical communication networks, Push-to-Talk Over Cellular (PoC) solutions, and integrated technical systems to government, public safety, utilities, and enterprise clients worldwide. At Hytera Canada, we foster an innovative environment where tech-minded talent can gain hands-on, real-world industry experience.

Position Summary We are seeking a motivated Technical Intern to join our local team in Richmond Hill, ON for a 3-month internship program.

This technical internship offers a practical opportunity to engage with enterprise communication hardware, PoC application systems, network solutions, and technical customer support. Depending on business requirements and your individual technical strengths, your focus will align with either Technical Support/After-Sales or Presales Technical Solutions.

Note: This is a 3-month internship. Outstanding performers will be considered for potential full-time opportunities based on business needs and individual performance.

Key Responsibilities

Depending on task assignment, you will assist our technical team in the following areas:

Technical Support & Maintenance (After-Sales Track):

Assist with physical testing, diagnostic troubleshooting, and preventive/corrective maintenance for enterprise hardware and PoC communication equipment.
Help install, configure, and update software/firmware on local servers, dispatch systems, and client terminals under senior engineer supervision.
Log technical issues, prepare service records, track resolution progress, and assist with technical documentation.

Presales & Technical Solutions Support (Presales Track):

Assist senior engineers in analyzing customer requirement specifications and mapping them into technical solution proposals.
Support the setup, staging, and configuration of technical solution demonstrations and PoC application testing.
Assist in creating solution presentation materials, architectural diagrams, and technical documentation for clients and partners.

Qualifications & Requirements

Currently pursuing a Bachelor's degree (Junior/Senior level) or a Master's degree at a local university/college.
Degree background in Engineering, Electronics, Computer Science, Telecommunications, IT, or related technical disciplines.
Fluent in written and spoken English for technical documentation and customer communication, with proficiency in Mandarin as a strong plus for internal multi-regional collaboration.
Eligible to work in Canada and available for a full-time, 3-month on-site internship in Richmond Hill, ON.
Strong analytical, problem-solving skills, and attention to technical detail with a strong willingness to learn.

Why Join Us?

Gain direct hands-on experience with commercial enterprise technologies and professional communication platforms.
Receive mentorship and practical guidance from experienced telecom and solutions engineers.
Build a strong technical foundation bridging presales engineering and operational technical support.

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More about this job

Responsibilities

Assist with testing, troubleshooting, maintaining, installing, and configuring enterprise communication hardware, PoC systems, servers, and client terminals. Support presales solution development through customer requirements analysis, demonstrations, application testing, presentations, diagrams, and technical documentation.

Requirements

Applicants must be pursuing a bachelor's degree at the junior or senior level, or a master's degree, in engineering, electronics, computer science, telecommunications, IT, or a related technical field. They must be eligible to work in Canada, available for a full-time on-site internship for three months, fluent in written and spoken English, and demonstrate analytical and problem-solving skills; Mandarin is an asset.

Skills

Technical Troubleshooting
Hardware Testing
Preventive Maintenance
Corrective Maintenance
Software Configuration
Firmware Updates
Technical Documentation
Requirements Analysis
Solution Design
Demonstration Setup
PoC Application Testing
Analytical Skills
Problem-Solving
English Communication
Mandarin

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Communications
Professional Communications
Telecommunications
Push-To-Talk Over Cellular
PoC Applications
Communication Hardware
Network Solutions
Technical Customer Support
Hardware Testing
Diagnostic Troubleshooting
Preventive Maintenance
Corrective Maintenance
Software Installation
Firmware Updates
Local Servers
Dispatch Systems
Client Terminals
Requirements Analysis
Technical Solution Proposals
Solution Demonstrations
Application Testing
Architectural Diagrams
Technical Documentation
Customer Communication
Mandarin

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