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Added 13 mins ago
FH
Social Worker, BSW - Surrey Memorial Hosptial
Fraser Health
Surrey, BC
- Full-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Services, provides basic therapeutic clinical counseling services to…
Added 13 mins ago
CL
Home Share Coordinator
Community Living Society
New Westminster, BC
- Full-time
…organization which since 1978 has been dedicated to supporting adults with intellectual and developmental disabilities so that they can live full, productive and meaningful lives. We are…
Added 55 mins ago
FH
Social Worker, BSW - Surrey Memorial Hosptial
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Services, provides basic therapeutic clinical counseling services to…
Added 55 mins ago
LH
Job Title Harm Reduction Worker
Lookout Housing + Health Society
Surrey, BC
- Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Manager
Lookout Housing + Health Society
Vancouver, BC
- Full-time
…service to adult men and women who are disenfranchised from other services. Is responsible for personnel management including hiring, training, discipline and appraisals. Is also…
Added 1 hour ago
LH
Job Title Clinical Support Worker
Lookout Housing + Health Society
Surrey, BC
- Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
S
JS-U26-54 Youth Worker
Springboard
Toronto, ON
- Full-time
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver…
Added 1 hour ago
SS
Classroom Lead Instructor
Strong start
Waterloo, ON
- Up to $25 CAD / hour
- Contract
- Temporary
Follow a prescribed teaching system and model best practices as outlined in the program manual and as requested by the Program Manager or Senior Program personnel.
Added 1 hour ago
CS
Cook - Full Time
Cogir Senior Living
Ottawa, ON · Windsor Park
- Full-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
OH
Nurse Practitioner, Temporary Full-Time, Regional Palliative Consultation Team, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Delivers comprehensive primary health care services (including but not limited to medication reconciliations, prescribing medication, ordering lab work, chart reviews, physical exams) to…
Added 1 hour ago
C
Outreach Supervisor
Carya
Calgary, AB
- $59,999 to $77,000 CAD / year
- Full-time
Collaborate with the Manager to implement program initiatives and ensure services align with agency objectives, funding agreements, and program requirements.
Added 1 hour ago
S
Transition Coordinator - Pediatrics RN IV
St.Amant
Winnipeg, MB
- $47.54 to $62.08 CAD / hour
- Full-time
…not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of…
Added 1 hour ago
JS-U26-54 Youth Worker
Springboard
Toronto, ON
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver…
Added 2 hours ago
UH
Registered Nurse - Long Term Ventilator and Respiratory Complex Continuing Care
University Health Network
Toronto, ON
- Part-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 3 hours ago
PR
Administrative Assistant (Full-Time)
PARC Retirement Living
West Vancouver, BC
- Full-time
PARC communities are made for active seniors; inspiring spaces where aging adults come to live well and engage with a vibrant community of like-minded people. PARC gives residents the…
Added 3 hours ago
Manager
Lookout Housing and Health Society
Vancouver, BC
…service to adult men and women who are disenfranchised from other services. Is responsible for personnel management including hiring, training, discipline and appraisals. Is also…
Added 3 hours ago
E
Part time cook
Extendicare
Toronto, ON · Assist - Tendercare LTC (McNicoll Ave)
- Part-time
Reporting to the Director of Culinary Services or Dietary Manager, the Cook is responsible
Added 4 hours ago
Licensed Practical Nurse - PWLWR
Connecting Care (2000) Inc.
Wainwright, AB
…enhance the well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and…
Added 4 hours ago
CF
Team Lead, Education
Clean Foundation
Dartmouth, NS
- Contract
…educational programming across the province. Working closely with the Program Manager, you'll help translate priorities into action, coordinate delivery activities, support staff…
Added 5 hours ago
CH
Direct Support Specialist - Newmarket - Talent Network
CBI Home Health
Newmarket, ON
- Part-time
As a Direct Support Specialist, you will provide quality person-centered support to youth and adults using Applied Behaviour Analysis (ABA)-based interventions in the group home under the…
Added 5 hours ago
YU
Accessibility and Learning Strategies Specialist
Yorkville University
Toronto, ON
- Full-time
Reporting to the Manager, Academic Accommodations and Accessibility, we are hiring an Accessibility and Learning Strategies Specialist to join our student support team. As our new…
Added 5 hours ago
Harm Reduction Worker
Lookout Housing and Health Society
Surrey, BC
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 5 hours ago
Tenant Support Worker
Lookout Housing and Health Society
Abbotsford, BC
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 6 hours ago
AC
Program Manager - Kamloops
Active Care Youth and Adult Services
Kamloops, BC
- Full-time
We are seeking a dedicated and experienced Program Manager. Reporting to the Director, a Program Manager is responsible for managing all aspects of youth and/or adult resource homes.…
Added 6 hours ago
YU
Accessibility and Learning Strategies Specialist
Yorkville University
New Westminster, BC
- Full-time
Reporting to the Manager, Academic Accommodations and Accessibility, we are hiring an Accessibility and Learning Strategies Specialist to join our student support team. As our new…

I HAVE A CHANCE SUPPORT SERVICES LTD

Day Options Program Manager

Stony Plain, AB, Canada

$67,000 to $72,000 CAD / year · Full-time

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Job details

Pay: $67,000 to $72,000 CAD / year
Job type: Full-time
Experience: Minimum 3 years of experience working with adults with disabilities, complex needs, or in supportive living programs.
Posting language: English
Posted: Oct 6, 2026

Original job description

I Have A Chance Support Services Ltd.

Day Options Program Manager

Job type: Full-time

Compensation:

Shift & Schedule

Monday – Thursday 8:30 am – 4:00 pm

Friday - 8:30 am – 2:30 pm

Location: 990 Boulder Blvd, Stony Plain

Schedule

Monday - Thursday 8:30 am to 4:00 pm
Friday – 8:30 am to 2:30 pm (hours may be subject to change).

About Us

I Have A Chance Support Services Ltd. (IHAC) supports individuals in care with disabilities and complex needs through a network of dedicated teams and community-based programs. Guided by our mission and values, we provide a safe, respectful, and inclusive work environment where staff can thrive while making a difference.

IHACSS is an accredited community-based organization that provides supported living to individuals with disabilities and complex needs.

We strive to support and encourage people en-route to independence:

to enhance their abilities and facilitate personal growth
to achieve a sense of pride and accomplishment, and
to enhance well-being and quality of life.

Position Overview

The Day Options Program Manager is a member of the IHACSS leadership team and leads the development, delivery, and ongoing improvement of DOP. Building on existing programming, the Manager creates structured, enjoyable, and accessible opportunities that reflect individuals’ interests, abilities, cultures, and goals. This hands-on role combines life skills, wellness, recreation, and community participation with staff supervision, new ideas, and accountability for program quality and outcomes.

Key Responsibilities

Program Development & Delivery

Develop and personally facilitate structured, adaptable programming that combines life skills, wellness, recreation, creativity, and community participation.
Create monthly activity calendars and disseminate them to individuals, staff, and support homes.
Build on existing programming and introduce new ideas based on individuals’ interests, goals, feedback, and support needs.
Provide volunteer and job-related opportunities for individuals in care.

Individual Support & Wellness

Maintain professional, respectful relationships with each individual in care.
Promote individual choice, personal rights, social connection, community inclusion, and cultural and religious practices; adapt activities to diverse abilities and needs.
Promote safety, wellbeing, and healthy behaviors during programs and interactions.
Support individuals during crises or challenging behaviours.

Staff Coaching & Supervision

Provide in-the-moment coaching, mentoring, and skill-building opportunities to employees.
Role-model IHACSS expectations, daily living skills, and wellness practices.
Supervise DOP facilitators, set clear expectations, review activity plans, and support performance and development.

Reporting & Documentation

Maintain accurate DOP records and contribute programming goals and progress updates to ICPs and Behaviour Support Plans in collaboration with Client Care; implement relevant approved strategies.
Ensure accurate and timely completion of quarterly reports, program participation updates, and contractual documentation.
Monitor and review staff documentation, including Behaviour Tracks, Positive Occurrence Reports, and Unusual Occurrence Reports.

Community & Stakeholder Engagement

Build ongoing community partnerships that create meaningful recreation, cultural, volunteer, employment exploration, and social opportunities for individuals.

Policy & Compliance

Maintain knowledge of IHACSS policies, procedures, Health & Safety Manual, CAC standards, and applicable legislation.
Ensure programs and documentation comply with accreditation and contractual requirements.

Continuous Quality Improvement

Attend leadership, DOP team, and Client Care meetings as required, and follow through on agreed actions.
Maintain all mandatory training and certifications.
Participate in accreditation and vendor audits as required.
Provide guidance and support to front-line employees regarding IHACSS policies, procedures, and expectations.
Seek feedback from individuals, staff, and partners; evaluate new ideas for accessibility, benefit, cost, and sustainability, and implement improvements.

Qualifications & Experience

Education

Degree or diploma in Health Services, Human Services, Disability Services, Special Education, Recreational Therapy, Occupational Therapy, or a related field.
Additional coursework, certifications, or professional development in program planning, life skills development, behavior support, or wellness education is considered an asset.
Knowledge of adult learning principles, inclusive facilitation, accessibility, and evidence-based support strategies is preferred.

Experience

Minimum 3 years of experience working with adults with disabilities, complex needs, or in supportive living programs.
Proven experience in developing, organizing, and facilitating recreation, educational, and skill-building programs.
Experience tracking program participation, evaluating outcomes, and reporting to stakeholders or funders.
Demonstrated supervisory or team leadership experience, including coaching staff, setting expectations, and supporting performance and development.
Familiarity with individualized care plans (ICPs), Behavior Support Plans, and compliance with accreditation standards.
Experience building community partnerships, coordinating vendor services, and creating enriching program opportunities.
Ability to adapt programs and strategies to meet the diverse needs, abilities, and cultural backgrounds of individuals in care.

Knowledge, Skills, and Abilities

Knowledge of supportive care principles for adults with disabilities and complex needs, including wellness, life skills, and behavior support.
Ability to create structured, flexible program plans, introduce practical new ideas, and evaluate outcomes.
Strong interpersonal and communication skills to build rapport with individuals in care, staff, and community partners.
Strong organizational skills to coordinate programming, approved resources, documentation, and priorities across departments.
Problem-solving and adaptability, with the ability to respond to crisis situations and diverse needs.
Proficiency with documentation and reporting tools, ensuring timely and accurate completion of records, progress notes, and reports.
Commitment to ethical practice, cultural competence, and person-centered care, promoting respect, inclusion, and dignity for all individuals in care.

Other Duties

Perform other related duties assigned to support the mission and operational needs of I Have a Chance Support Services Ltd.

Required In-House Training & Certifications

First Aid / CPR; MANDT; Mental Health First Aid; ASIST; Medication Administration.
Abuse Prevention; Diversity; Food Safety; WHMIS; Health & Safety Training.
Trauma-Informed Care; Cyber Security Training; Cultural Awareness Training.

Apply About employer

More about this job

Responsibilities

The Day Options Program Manager leads the development, delivery, and improvement of structured programming for individuals with disabilities. This role involves supervising staff, managing program quality, and fostering community partnerships to enhance individual growth and well-being.

Requirements

Candidates must possess a degree or diploma in a relevant human services field and at least 3 years of experience working with adults with complex needs. Strong leadership, organizational, and communication skills are required, along with the ability to manage documentation and ensure compliance with accreditation standards.

Skills

Program Management
Staff Supervision
Life Skills Development
Recreation Programming
Behavior Support
Community Engagement
Crisis Management
Documentation
Reporting
Coaching
Mentoring
Person-centered Care
Compliance
Stakeholder Engagement
Accessibility
Inclusive Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Day Options Program
Support Services
Disability Services
Human Services
Recreational Therapy
Occupational Therapy
Individualized Care Plans
Behavior Support Plans
Accreditation
Health & Safety
First Aid
CPR
MANDT
Mental Health First Aid
ASIST
Medication Administration
Trauma-Informed Care
WHMIS
Quality Improvement
Stakeholder Engagement
Staff Coaching
Community Participation
Wellness Education
Adult Learning Principles
Cultural Competence

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