Restaurant Team Member

As a Tim Hortons Team Member, you will help create a positive experience for every guest by providing friendly, efficient service in a fast-paced restaurant environment. Your role will include taking and preparing orders, serving food and beverages, handling payments, maintaining cleanliness, stocking supplies, and supporting your team throughout each shift.

This position is ideal for someone who is dependable, hardworking, comfortable working as part of a team, and committed to delivering great customer service.

A typical workday will vary depending on your scheduled shift. Common shift times may include 6:00 a.m.–2:00 p.m., 7:00 a.m.–2:00 p.m., 2:00 p.m.–10:00 p.m., 2:00 p.m.–9:00 p.m., or 4:00 p.m.–10:00 p.m.

During your shift, you may rotate through different areas of the restaurant, including front counter, drive-thru, beverage preparation, food preparation, stocking, cleaning, and guest service. Team Members are expected to work together, keep their work areas organized, follow food safety procedures, and provide fast and friendly service.

Morning shifts typically focus on breakfast service, coffee preparation, restocking, and preparing the restaurant for the day. Afternoon and evening shifts may include lunch and dinner service, maintaining cleanliness, restocking for the next shift, and completing closing duties.

The most important part of this role is being dependable, positive, and willing to work as part of a team. Our restaurants can be fast-paced, so Team Members need to stay organized, communicate well, and support one another throughout the shift.

Providing friendly and efficient guest service is also a top priority. We expect Team Members to treat every guest with respect, prepare orders accurately, maintain a clean and safe work environment, and come to each shift ready to contribute.

A great attitude, reliability, and willingness to learn are more important than previous experience.

We value our team and offer benefits designed to support employees both at work and outside of work.

Eligible Team Members may receive:

• 50% off eligible menu items during scheduled shifts
• Medical benefits
• Dental benefits
• A supportive and team-focused work environment
• Opportunities to learn new skills and grow within the company

Benefit eligibility may depend on employment status and length of service.