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Added 12 mins ago
EM
Automotive Detailer
Enterprise Mobility
Ottawa, ON · Nepean, ON
- $18.65 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Full-time
…cannabis retail regulations, and delivers a high standard of customer service in a fast-paced retail environment. The role is performed on a split-shift basis built around the store's…
Added 56 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 56 mins ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 56 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 56 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 56 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 56 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 56 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 56 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 56 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 56 mins ago
BB
Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)
Best Buy Canada
Saint-Bruno, QC
- Full-time
Create an amazing customer experience every time with your dedication to customer service and professionalism
Added 56 mins ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
…leadership skills. You motivate and inspire staff, provide top-notch customer service, lead projects, and build community connections. Diplomatic and collaborative, you foster respect and…
Added 1 hour ago
EL
Directeur(trice) des ventes logistiques / Sales Account Manager
EveryPoint Logistics Solutions Inc
Montreal, QC
- Full-time
Experience in B2B sales, customer service, transportation, or logistics is an asset, but it isn’t required.
Added 1 hour ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
Champion excellent customer service through accuracy, reliability, and a positive, team-first attitude
Added 1 hour ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
Champion excellent customer service through accuracy, reliability, and a positive, team-first attitude
Added 2 hours ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
Wage: $41/hour + $1/hour Lead Hand premium + $1.50/hour Weekend Premium, $2,000 sign-on bonus and $1,000 retention bonus
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Devon, AB
- Part-time
Commitment to providing exceptional customer service
Added 3 hours ago
WF
Internet Sales Consultant
Waterloo Ford Lincoln
Canada
- Full-time
…manufacturers, and team members. The company values trust, service excellence, and a customer-first mindset in every interaction. Team members are encouraged to contribute to a culture that…
Added 3 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 3 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Redvers, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…
Added 3 hours ago
Part-Time Front End Checkout Team Associate
Walmart Canada
Summerside, PE
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

I'm green bio-based

Head of Operations

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 31, 2026

Original job description

🗂 We’re Hiring: Head of Operations

🕒 Employment Type: Full-Time

💼 Level: Senior Leadership / Executive

We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing operational strategies, optimizing business processes, driving efficiency, managing cross-functional teams, and ensuring operational excellence across the organization.

🎯 Key Responsibilities

Develop and execute operational strategies aligned with the company’s vision, objectives, and growth plans.

Lead and oversee day-to-day business operations to ensure efficiency, productivity, and service excellence.

Design, implement, and continuously improve operational processes, workflows, and performance standards.

Monitor key operational metrics and KPIs, providing insights and recommendations to executive leadership.

Drive operational excellence initiatives, process optimization, automation, and cost-efficiency programs.

Collaborate with department leaders to align operational activities with business goals and customer expectations.

Manage resource planning, workforce allocation, budgeting, and operational forecasting.

Identify operational risks and implement mitigation strategies to ensure business continuity.

Lead change management, organizational transformation, and continuous improvement initiatives.

Oversee compliance with company policies, regulatory requirements, quality standards, and operational controls.

Develop and mentor managers and operational teams, fostering a culture of accountability and high performance.

Support strategic planning, expansion initiatives, and new business opportunities.

Prepare executive reports, operational reviews, and business performance updates for senior leadership and stakeholders.

✅ Requirements

Proven experience in operations management, business management, supply chain, logistics, or related leadership roles.

Strong understanding of operational strategy, process improvement, and organizational performance management.

Experience leading cross-functional teams and managing large-scale operational functions.

Strong analytical, problem-solving, and decision-making skills.

Excellent leadership, communication, negotiation, and stakeholder management abilities.

Experience with budgeting, forecasting, resource planning, and performance management.

Familiarity with business systems, ERP platforms, data analytics, and operational reporting tools.

Ability to thrive in a fast-paced, dynamic, and growth-oriented environment.

Strong commercial awareness and strategic business acumen.

Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Engineering, or a related field is preferred. MBA or relevant leadership qualifications are advantageous.

🌟 What We Offer

Opportunity to shape and lead company-wide operational strategy and execution.

Exposure to high-impact business transformation, growth, and operational excellence initiatives.

Career progression into Chief Operating Officer (COO), Managing Director, General Manager, or other executive leadership positions.

A collaborative, innovative, and performance-driven leadership environment.

Executive-level autonomy, influence, and decision-making responsibility.

• Competitive executive compensation, performance incentives, and comprehensive benefits package.

Apply About employer

More about this job

Responsibilities

Develop and execute operational strategies, oversee day-to-day operations, and improve processes, efficiency, and service quality across the organization. Manage resources, budgets, risks, compliance, and cross-functional teams while reporting performance and supporting strategic growth initiatives.

Requirements

Requires proven senior experience in operations, business management, supply chain, logistics, or a related leadership role, with a record of leading cross-functional teams and large-scale operations. Candidates should bring strong strategic, analytical, leadership, communication, budgeting, forecasting, and business-systems capabilities; a relevant bachelor’s degree is preferred, and an MBA or related leadership qualification is advantageous.

Skills

Operational Strategy
Operations Management
Process Improvement
Cross-Functional Leadership
KPI Monitoring
Process Optimization
Automation
Cost Efficiency
Resource Planning
Budgeting
Forecasting
Risk Management
Change Management
Compliance Management
Performance Management
ERP Platforms

Benefits

Competitive Executive Compensation
Performance Incentives

Visa sponsorship

Not detected in the job text

Keywords

Operational Strategy
Operations Management
Business Management
Supply Chain
Logistics
Process Improvement
Operational Excellence
Workflow Design
KPIs
Process Optimization
Automation
Cost Efficiency
Cross-Functional Teams
Resource Planning
Workforce Allocation
Budgeting
Operational Forecasting
Risk Mitigation
Business Continuity
Change Management
Continuous Improvement
Regulatory Compliance
Quality Standards
Performance Management
ERP Platforms
Data Analytics
Operational Reporting
Strategic Planning
Business Transformation
Chemical Raw Materials Manufacturing

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