Service Coordinator

The Opportunity:

Harding Medical is searching for a Service Coordinator to join our Charlottetown PEI team . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:

• Handle service requests via phone, email, and fax for medical equipment repairs.
• Generate work orders (WO) in the computer system.
• Prepare quotes for funding approvals, generate invoices, and scan and store documents in the appropriate locations within the computer system for funding approvals.
• Schedule appointments with clients for service and deliveries.
• Coordinate and schedule technicians for service calls and deliveries.
• Order repair parts for the service department.
• Monitor and follow up on quote approvals and parts orders as necessary.
• Assist with Receiving Inventor: verify quantities and process appropriate documentation
• Pick and Ship customer Orders via Transport / courier service
• Assist with inventory counts
• Adhere to existing procedures and policies.

What We Offer You:

• Wage:$19.00 - $22.00 per hour
• Comprehensive health and dental benefits 
• RRSP contribution matching
• Professional development and training opportunities

What You Need to Succeed:

• Grade 12 or equivalent
• Scheduling and/or dispatching experience are considered assets
• Microsoft Office, computer and administrative experience are required
• Self-motivated, well organized and able to communicate effectively with others
• Ability to lift 50lbs
• Adaptability, versatility, and a positive attitude as a team player

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!