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Added 8 mins ago
Document Controller & LEM Coordinator
WSG Energy Services
BC
WSG delivers specialized construction, commissioning, maintenance, and project support services to major industrial and energy projects across Canada and internationally. We are currently…
Added 8 mins ago
RE
Executive Assistant
Rockford Engineering
Regina, SK
- Full-time
The Executive Assistant provides administrative support and coordination needs across the organization. This role plays an important part in keeping day-to-day business activities…
Added 8 mins ago
ER
Sr. Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
We are looking for an experienced and detail-oriented Senior Sales Coordinator to support our Sales Manager and commercial sales team. This role is responsible for coordinating sales…
Added 23 mins ago
G
Project Coordinator
GLI
Moncton, NB
- $65,000 to $70,000 CAD / year
- Full-time
As a Project Coordinator at GLI Secure, GLI’s Information Security Services (ISS) division, you will support the end-to-end delivery of ISS projects. This role coordinates project…
Added 38 mins ago
Sr Client Support Consultant
The Canada Life Assurance Company
Winnipeg, MB
Join our Institutional Investment Solutions team as an Sr Client Support Consultant, Client Support, where you'll play a key role in delivering exceptional service to pension plans,…
Added 53 mins ago
CH
Real Estate Svcs Coordinator
CBRE HV
Toronto, ON
- Full-time
As a CBRE Real Estate Services Coordinator, you will be responsible for providing customer service support to tenants and vendors. This job is part of the Property Management job function.…
Added 1 hour ago
GO
Administrative Assistant
Government of New Brunswick
Fredericton, NB
- Full-time
Partner with Recruitment Coordinator to support the recruitment process.
Added 2 hours ago
CE
Proposals and Bids Coordinator
Carmichael Engineering Ltd.
Calgary, AB · Edmonton, AB · Richmond, BC · Halifax, NS · Mississauga, ON · Ottawa, ON · Montreal, QC
- Full-time
…for a highly organized and detail‑oriented Proposals and Bids Coordinator to support our branches and corporate initiatives across…
Added 2 hours ago
Y
Project Administrator – Remediation
YORK1
Concord, ON
- Full-time
- Contract
YORK1 is seeking a detail-oriented and organized Project Administrator to provide administrative and documentation support to remediation and construction projects in Ontario and British…
Added 2 hours ago
PS
Ottawa Head Event Supervisor
Puppy Sphere
Ottawa, ON
- $20 CAD / hour
- Part-time
Assist and support Regional Operations Manager and Operations Coordinator with day-to-day operations to meet or exceed company goals.
Added 2 hours ago
BC
MEP Assistant Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
…entry-level managerial role and a transitional step from MEP Project Coordinator to MEP Project Manager, working with roughly 70–75% autonomy under the guidance of an MEP Project…
Added 2 hours ago
BC
Project Coordinator - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Project Coordinator - Industrial WestThe Project Coordinator - Industrial West is responsible for supporting the successful planning, execution, and closeout of fabrication projects. This…
Added 2 hours ago
C
Senior Corporate Development Coordinator
Co-operators
Guelph, ON
- Full-time
The Senior Corporate Development Coordinator is responsible for providing coordination and executive support to the Corporate Development Group, including both Traditional and Corporate…
Added 2 hours ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…
Added 2 hours ago
VC
Food Service Supervisor - Casual/On-Call
Vancouver Coastal Health
Richmond, BC
- $34.81 CAD / hour
- Other
Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…
Added 2 hours ago
CH
Community Care Manager RPN RN
ComForCare Home Health Care - Guelph-Cambridge
Guelph, ON
- $65,000 to $75,000 CAD / year
- Full-time
Shared On-Call Support: Participate in a balanced, shared on-call rotation with our leadership team for urgent client triage.
Added 2 hours ago
DM
Intake Coordinator (6-Month Contract)
Disability Management Institute
Surrey, BC · Barrie, ON
- Full-time
The Intake Coordinator works collaboratively with DMI Administration Team members to provide administrative support to the DMI Early Intervention, Disability Claims, Occupational Claims,…
Added 2 hours ago
FB
Seasonal Client Services Coordinator
Farm Business Consultants
Winnipeg, MB
- Other
Job Title: Seasonal Client Services Coordinator.
Added 2 hours ago
D
Operations Supervisor - Event Facilities Services
Dexterra
Halifax, NS
- Full-time
…operational areas. You will work closely with the Event Services Coordinator, Site Director, and venue operations teams to ensure the facility remains clean, safe, and…
Added 3 hours ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
Added 3 hours ago
009 - Transitional Housing Case Coordinator
Métis Nation of Ontario
Thunder Bay, ON
The Case Coordinator plays a key role in supporting individuals experiencing housing instability by delivering client centered, culturally informed services within the Thunder Bay…
Added 3 hours ago
MI
Information Technology Project Coordinator
Micronetbd Inc
Toronto, ON
- Full-time
Role Description The Information Technology Project Coordinator is a full-time, on-site role based in Toronto, ON. This role supports the planning, execution, and monitoring of IT and…
Added 3 hours ago
D
Operations Supervisor - Event Facilities Services
Dexterra
Halifax, NS
- Full-time
…operational areas. You will work closely with the Event Services Coordinator, Site Director, and venue operations teams to ensure the facility remains clean, safe, and…
Added 3 hours ago
F
Project Manager, Healthcare & Digital Health Solutions
Fonemed
Remote, Canada
- Full-time
- Remote
Support business development and client retention efforts through successful project delivery.
Added 3 hours ago
MP
Clinic Coordinator
McAtee Psychology
Calgary, AB
- Full-time
…accountability, and connection. We take pride in delivering exceptional client care while fostering a positive, supportive workplace where everyone can grow and…

I M P Group International Inc.

Service Coordinator / Customer Service Representative

Sydney, NS, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day!

The Opportunity:

Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:

Coordinate daily service schedules and technician routes to meet customer and operational needs.
Prioritize and dispatch service requests based on urgency, availability, and location.
Prepare work orders, schedules, and service documentation for field technicians.
Monitor service activities from request to completion, ensuring timely resolution and customer satisfaction.
Coordinate follow-up requirements, including parts, quotations, approvals, warranty claims, and additional service needs.
Maintain accurate service records and documentation for invoicing and file management.
Serve as the primary customer contact, providing service updates and responding to inquiries regarding products, services, repairs, rentals, pricing, and availability.
Process orders, quotations, returns, exchanges, and warranty requests accurately and efficiently.
Recommend products and solutions based on customer needs.
Support service and sales operations through effective communication and coordination.
Deliver exceptional customer service in person and by phone.
Assist with merchandising, inventory replenishment, receiving, stocking, and inventory control activities.Maintain an organized retail environment while supporting efficient service operations.

What We Offer You:

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

What You Need to Succeed:

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build positive customer relationships.
Ability to work effectively with technicians, sales staff, vendors, and customers.
Proficiency with computer systems, order-entry software, Microsoft Office applications, and scheduling tools.
Strong attention to detail and commitment to accurate record keeping.
Problem-solving skills with the ability to make effective scheduling and customer-service decisions.

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.

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More about this job

Responsibilities

Coordinate daily service schedules, technician routes, and dispatch service requests to ensure timely resolution and customer satisfaction. Manage customer inquiries, process orders, and maintain accurate service records while supporting retail and inventory operations.

Requirements

Requires strong organizational, time-management, and communication skills to handle multiple priorities in a fast-paced environment. Proficiency with computer systems, scheduling tools, and Microsoft Office is essential for success in this role.

Skills

Customer service
Scheduling
Dispatching
Order processing
Inventory management
Time management
Communication
Problem-solving
Attention to detail
Microsoft Office
Record keeping
Technical support

Benefits

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Customer Service Representative
Healthcare solutions
Dispatch
Work orders
Warranty claims
Inventory control
Merchandising
Scheduling tools
Order-entry software
Microsoft Office
Record keeping
Customer relations
Retail environment
Employment Equity

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