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Added 13 mins ago
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Advisory Agent, Member and Client Experience
Desjardins
Montmagny, QC · Caisse Desjardins de la MRC de Montmagny
- Part-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own
Added 13 mins ago
BM
Brand Ambassador - Plinko
Brand Momentum
Vaughan, ON
- Part-time
We are seeking a dynamic and outgoing Brand Ambassador to support an exciting and engaging Big box re-opening event. This event is designed to thank big box shoppers for their loyalty…
Added 13 mins ago
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Java Developer
Citi
Mississauga, ON
- Full-time
…design, build, and maintain Java-based applications that directly support critical financial services operations. Working with a level of autonomy and collaborating across technology and…
Added 13 mins ago
FH
Medical Clinic Receptionist - Burlington
Foundation Health Canada
Burlington, ON
- $18.5 CAD / hour
- Part-time
…welcoming environment for patients while supporting the day-to-day operations of the…
Added 13 mins ago
RR
Pharmacy Assistant (Full Time)
Revolution Recruiting
Rothesay, NB
- Full-time
…annual fitness membership subsidy and access to mental health support and other counselling, should you ever need…
Added 13 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Calgary, AB
- $1,000 USD / week
- Full-time
…live-event selling, build stage presence, and lead gallery operations - while traveling the world. No art degree required. Training & mentorship…
Added 13 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Saskatoon, SK
- $1,000 USD / week
- Full-time
…live-event selling, build stage presence, and lead gallery operations - while traveling the world. No art degree required. Training & mentorship…
Added 13 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Vancouver, BC
- $1,000 USD / week
- Full-time
…live-event selling, build stage presence, and lead gallery operations - while traveling the world. No art degree required. Training & mentorship…
Added 13 mins ago
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Mechanical Estimator
Black & McDonald Limited
Ottawa, ON
- Full-time
…construction projects. In addition, the Estimator provides technical support to project operations with emphasis on estimating, planning, reporting and monitoring progress and dealing with…
Added 13 mins ago
B&
Maintenance Mechanic - Handyperson
Black & McDonald Limited
Whitby, ON
- Full-time
Black & McDonald’s Facilities Maintenance team is seeking a Maintenance Mechanic to support the operation, maintenance, cleanliness, and appearance of the facility and surrounding property.
Added 13 mins ago
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National Sales Manager, Canada
Axis Communications
Toronto, ON · Canada - ON - Toronto
- Full-time
…business to align sales priorities with company objectives and support a high-performing, customer-focused…
Added 13 mins ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
Nous sommes présentement à la recherche d’un(e) Spécialiste des opérations de flotte / Fleet Operations Specialist pour notre bureau à Ste-Sophie.
Added 13 mins ago
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Winter Jobs - Full or Part Time - Seasonal
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Part-time
…variety of seasonal positions across the resort, including Lift Operations, Housekeeping, Winter Grounds, Snow School, Attractions, Retail, Snowmaking and Trail Maintenance, and more. In…
Added 13 mins ago
AL
Client Service Technician
Air Liquide
Dartmouth, NS
- Full-time
Support RRT and other health professionals as appropriate with remote patient assessment via teleconsultation, video conferencing or telephone follow up
Added 13 mins ago
Senior HSEQ Advisor
CIMIC
Vancouver, BC
…from tender and project establishment through to execution and…
Added 13 mins ago
Intermediate Hydrotechnical Engineer – Tailings
GHD Group Pty Ltd
Bedford, NS
That’s why we pledge to support and empower all of our people to make a positive impact. We’ll help you accelerate your career and support you with access to cutting-edge technology as you…
Added 13 mins ago
M
Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
Operational Analytics & Performance Insights: Lead operational and business analysis across technology and operations functions to identify trends, root causes, risks, and opportunities.…
Added 13 mins ago
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Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
…manager and participant engagement, talent reviews, conversion support, offboarding and alumni…
Added 13 mins ago
M
Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Strong knowledge of insurance business operations, procurement processes, sourcing methodologies, contract law, and regulations relevant to third‑party engagements.
Added 13 mins ago
TW
Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
Work collaboratively with technicians and other team members to support smooth day-to-day operations.
Added 13 mins ago
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Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Added 13 mins ago
General Manager
Nors
Dartmouth, NS
…responsible for developing, leading, and executing the company’s operations for all Branches in the Atlantic Region. This role is accountable for the operations, building strategic…
Added 13 mins ago
Process Improvement Manager
University of Guelph
Guelph, ON
Reporting to the Director of Business Operations, the Process Improvement Manager plays a strategic leadership role focused on enhancing efficiency, consistency and quality of…
Added 13 mins ago
PS
Intern, Market Data Vendors (January - April 2027)
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Reporting to the Senior Manager of Market Data Operations within the Data Vendors team, our successful hire will contribute to the team mandate, which is responsible for the support,…
Added 13 mins ago
Manager, Train Operations
VIA Rail Canada
Montreal, QC
Reporting to the Regional Senior Manager, Transportation, the Manager Train Operations supervises and manages transportation staff and assets. VIA Rail locomotive engineers report directly…

I M P Group International Inc.

Service Coordinator / Customer Service Representative

Sydney, NS, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day!

The Opportunity:

Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:

Coordinate daily service schedules and technician routes to meet customer and operational needs.
Prioritize and dispatch service requests based on urgency, availability, and location.
Prepare work orders, schedules, and service documentation for field technicians.
Monitor service activities from request to completion, ensuring timely resolution and customer satisfaction.
Coordinate follow-up requirements, including parts, quotations, approvals, warranty claims, and additional service needs.
Maintain accurate service records and documentation for invoicing and file management.
Serve as the primary customer contact, providing service updates and responding to inquiries regarding products, services, repairs, rentals, pricing, and availability.
Process orders, quotations, returns, exchanges, and warranty requests accurately and efficiently.
Recommend products and solutions based on customer needs.
Support service and sales operations through effective communication and coordination.
Deliver exceptional customer service in person and by phone.
Assist with merchandising, inventory replenishment, receiving, stocking, and inventory control activities.Maintain an organized retail environment while supporting efficient service operations.

What We Offer You:

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

What You Need to Succeed:

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build positive customer relationships.
Ability to work effectively with technicians, sales staff, vendors, and customers.
Proficiency with computer systems, order-entry software, Microsoft Office applications, and scheduling tools.
Strong attention to detail and commitment to accurate record keeping.
Problem-solving skills with the ability to make effective scheduling and customer-service decisions.

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.

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More about this job

Responsibilities

Coordinate daily service schedules, technician routes, and dispatch service requests to ensure timely resolution and customer satisfaction. Manage customer inquiries, process orders, and maintain accurate service records while supporting retail and inventory operations.

Requirements

Requires strong organizational, time-management, and communication skills to handle multiple priorities in a fast-paced environment. Proficiency with computer systems, scheduling tools, and Microsoft Office is essential for success in this role.

Skills

Customer service
Scheduling
Dispatching
Order processing
Inventory management
Time management
Communication
Problem-solving
Attention to detail
Microsoft Office
Record keeping
Technical support

Benefits

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Customer Service Representative
Healthcare solutions
Dispatch
Work orders
Warranty claims
Inventory control
Merchandising
Scheduling tools
Order-entry software
Microsoft Office
Record keeping
Customer relations
Retail environment
Employment Equity

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