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Added 8 mins ago
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Associate Advisor
RBC
Toronto, ON
- Full-time
Support the team with business planning, client segmentation, and the ongoing delivery of our service model.
Added 8 mins ago
GO
Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…Nunavut’s (GN) Help Desk team that provides first-line technical support to GN employees, resolving IT-related issues and service requests at first contact whenever possible. This position…
Added 8 mins ago
TA
Sales Agent
The Acquisition Group
Calgary, AB
- Full-time
Represent TELUS products and services in residential communities
Added 8 mins ago
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Customer Experience Representative
TTI, Inc.
Toronto, ON
- Full-time
…Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more…
Added 8 mins ago
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Director of Sales (inside sales)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Support Business Development Representative onboarding
Added 23 mins ago
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Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins du Témiscamingue
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field
Added 23 mins ago
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Personal Finance Advisor
Desjardins
Rouyn-Noranda, QC · Caisse Desjardins de Rouyn-Noranda
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field
Added 23 mins ago
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Client Financial Services Agent
Desjardins
Rouyn-Noranda, QC · Caisse Desjardins de Rouyn-Noranda
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 23 mins ago
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Client Associate (IR licensed) Wood Gundy
CIBC
St. John's, NL
- Full-time
…You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client…
Added 23 mins ago
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Occupational Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 23 mins ago
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Continuing Care Assistant
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 23 mins ago
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Continuing Care Assistant
HealthCareersInSask.ca
Lanigan, SK
- Part-time
Department: Home Support - Lanigan&Watrous Support
Added 23 mins ago
Dietitian Degree
HealthCareersInSask.ca
Saskatoon, SK
Experience in nutrition support will be considered an asset.
Added 23 mins ago
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Assessor Coordinator Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…central Saskatchewan. The ABI Assessor Coordinator also provides support and education to the survivor, their families, caregivers and community agencies to assist with community resource…
Added 23 mins ago
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Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Reporting directly to the Program Manager of Kinetik Rehabilitation Services, the Staff Physical Therapist is an integral member of the interdisciplinary team of Kinetik…
Added 23 mins ago
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Nurse Practitioner
HealthCareersInSask.ca
Assiniboia, SK
- Part-time
…multi-disciplinary teams, community partners, and managers to support safe, person-centered, culturally responsive, and coordinated…
Added 23 mins ago
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Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Tenured team member with a proven track record within proposal services. Assists in the training/development of the team. May have formal supervisory responsibility. May act as a back-up…
Added 23 mins ago
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Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
Strategy, Transformation & Value Realization: Lead strategic and transformation workstreams that support GTO priorities, including operating model modernization, AI enablement, workforce…
Added 23 mins ago
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Plan Design System Coder
Manulife
Halifax, NS · Kitchener, ON · Waterloo, ON
- Full-time
The role is also responsible for validating system changes and identifying potential downstream impacts to support accurate claims processing and ongoing plan administration.
Added 23 mins ago
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Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
…manager and participant engagement, talent reviews, conversion support, offboarding and alumni…
Added 23 mins ago
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Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Added 23 mins ago
Lead Business Analyst - Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 23 mins ago
Senior Business Analyst - Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Quebec, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 23 mins ago
Team Lead, Engineering (Contract)
Trans Mountain
Calgary, AB
…position, you will provide technical oversight and engineering support for sustaining capital projects across pipeline facilities, pump stations, terminals, and related infrastructure.…
Added 23 mins ago
Licensed Practical Nurse
Winnipeg Regional Health Authority
Portage la Prairie, MB
The Licensed Practical Nurse (LPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health within a people‐centered care…

I M P Group International Inc.

Service Coordinator / Customer Service Representative

Sydney, NS, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day!

The Opportunity:

Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:

Coordinate daily service schedules and technician routes to meet customer and operational needs.
Prioritize and dispatch service requests based on urgency, availability, and location.
Prepare work orders, schedules, and service documentation for field technicians.
Monitor service activities from request to completion, ensuring timely resolution and customer satisfaction.
Coordinate follow-up requirements, including parts, quotations, approvals, warranty claims, and additional service needs.
Maintain accurate service records and documentation for invoicing and file management.
Serve as the primary customer contact, providing service updates and responding to inquiries regarding products, services, repairs, rentals, pricing, and availability.
Process orders, quotations, returns, exchanges, and warranty requests accurately and efficiently.
Recommend products and solutions based on customer needs.
Support service and sales operations through effective communication and coordination.
Deliver exceptional customer service in person and by phone.
Assist with merchandising, inventory replenishment, receiving, stocking, and inventory control activities.Maintain an organized retail environment while supporting efficient service operations.

What We Offer You:

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

What You Need to Succeed:

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build positive customer relationships.
Ability to work effectively with technicians, sales staff, vendors, and customers.
Proficiency with computer systems, order-entry software, Microsoft Office applications, and scheduling tools.
Strong attention to detail and commitment to accurate record keeping.
Problem-solving skills with the ability to make effective scheduling and customer-service decisions.

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.

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More about this job

Responsibilities

Coordinate daily service schedules, technician routes, and dispatch service requests to ensure timely resolution and customer satisfaction. Manage customer inquiries, process orders, and maintain accurate service records while supporting retail and inventory operations.

Requirements

Requires strong organizational, time-management, and communication skills to handle multiple priorities in a fast-paced environment. Proficiency with computer systems, scheduling tools, and Microsoft Office is essential for success in this role.

Skills

Customer service
Scheduling
Dispatching
Order processing
Inventory management
Time management
Communication
Problem-solving
Attention to detail
Microsoft Office
Record keeping
Technical support

Benefits

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Customer Service Representative
Healthcare solutions
Dispatch
Work orders
Warranty claims
Inventory control
Merchandising
Scheduling tools
Order-entry software
Microsoft Office
Record keeping
Customer relations
Retail environment
Employment Equity

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