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Added 13 mins ago
WC
Senior Advisor to the CEO
Workers Compensation Board of Manitoba
Winnipeg, MB
- Full-time
Liaises with staff and leadership across the organization to identify opportunities and areas of risks; gathers and summarizes relevant information, and presents a suggested response to the…
Added 13 mins ago
FN
Manager, Physician Contracts
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly…
Added 13 mins ago
Residence Worker, Mental Health
Connective
Coquitlam, BC
Participates as a member of the Connective staff team
Added 28 mins ago
SM
Physiotherapist - Full Time
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…major hospital redevelopment project scheduled for Fall 2028, staff will have the opportunity to work in a modernized healthcare environment featuring enhanced patient care spaces, advanced…
Added 28 mins ago
SA
Academic and Operations Associate
Southpointe Academy
Tsawwassen, BC
- Full-time
…student enrollment, a broader age range of students, increased staff support needs, food service coordination, room scheduling, external rentals, and high daily visitor…
Added 28 mins ago
CG
Restaurant Server
Capilano Group
North Vancouver, BC
- $18.25 CAD / hour
- Temporary
Follow all procedures outlined in the Team Member Handbook
Added 43 mins ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 43 mins ago
T
Personal Banking Associate Trainee
TD
St. Albert, AB
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 43 mins ago
C
Assistant Manager
Cineplex
Summerside, PE · CPX Summerside
- Part-time
What you need to become a successful member of this Team?
Added 43 mins ago
TS
Part Time Maintenance Worker
The Salvation Army in Canada
Sudbury, ON
- Part-time
Re-direct client care and questions from clients to support staff and maintain professional boundaries.
Added 43 mins ago
NV
Elementary Youth Engagement Worker
North Vancouver School District #44
North Vancouver, BC
- Full-time
Ability to actively participate as an integrated Community Learning Program team member, through building coverage and communication with staff across services and disciplines.
Added 1 hour ago
BI
Head Office Administrative Coordinator
Bento Inc.
Richmond Hill, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are looking for a personable and self-motivated Head Office Administrative Coordinator to support our Richmond Hill Head Office. As a member of the People Operations team, you will play…
Added 1 hour ago
VH
Mental Health Group Facilitator - Temporary Part-Time
VHA Home HealthCare
Toronto, ON
- Part-time
The Mental Health Group Facilitator will be responsible for co-facilitating a Hoarding Support Group using the Buried in Treasures (BIT) service model (Tolin, Frost, and Stekette, 2007).…
Added 1 hour ago
BH
Guaranteed Hours Personal Support Worker (PSW)
Bayshore HealthCare
Tillsonburg, ON
- Full-time
…HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best…
Added 1 hour ago
BH
Department Head - Science (1.0 FTE) - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 1 hour ago
TH
food services manager
Two Hills Inn
Two Hills, AB
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 1 hour ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 3/4 Homeroom, including French Core
York Region District School Board
Aurora, ON
- Full-time
At the York Region District School Board, we can offer you a challenging and rewarding career in public education. We support our teachers in their commitment to ensuring student success.…
Added 1 hour ago
YR
Elementary Long Term Occasional (LTO) 100% J/I Music, FDK/Pri. Prep
York Region District School Board
Markham, ON
- Full-time
At the York Region District School Board, we can offer you a challenging and rewarding career in public education. We support our teachers in their commitment to ensuring student success.…
Added 1 hour ago
BH
Department Head - Physical Education - 1.0 FTE - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 1 hour ago
BH
Department Head - Science (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 1 hour ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 2/3 Homeroom
York Region District School Board
Keswick, ON
- Full-time
At the York Region District School Board, we can offer you a challenging and rewarding career in public education. We support our teachers in their commitment to ensuring student success.…
Added 1 hour ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 2 Homeroom
York Region District School Board
Markham, ON
- Full-time
At the York Region District School Board, we can offer you a challenging and rewarding career in public education. We support our teachers in their commitment to ensuring student success.…
Added 1 hour ago
BH
Department Head - Science (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 1 hour ago
BH
Department Head - The Arts (1.0 FTE) - St. John's College, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…
Added 1 hour ago
BH
Department Head – English (1.0 FTE) - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
The Department Head will be responsible to the school administration as a member of the school leadership team. It is the responsibility of the department head to provide leadership and…

I M P Group International Inc.

Service Coordinator / Customer Service Representative

Sydney, NS, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day!

The Opportunity:

Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:

Coordinate daily service schedules and technician routes to meet customer and operational needs.
Prioritize and dispatch service requests based on urgency, availability, and location.
Prepare work orders, schedules, and service documentation for field technicians.
Monitor service activities from request to completion, ensuring timely resolution and customer satisfaction.
Coordinate follow-up requirements, including parts, quotations, approvals, warranty claims, and additional service needs.
Maintain accurate service records and documentation for invoicing and file management.
Serve as the primary customer contact, providing service updates and responding to inquiries regarding products, services, repairs, rentals, pricing, and availability.
Process orders, quotations, returns, exchanges, and warranty requests accurately and efficiently.
Recommend products and solutions based on customer needs.
Support service and sales operations through effective communication and coordination.
Deliver exceptional customer service in person and by phone.
Assist with merchandising, inventory replenishment, receiving, stocking, and inventory control activities.Maintain an organized retail environment while supporting efficient service operations.

What We Offer You:

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

What You Need to Succeed:

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build positive customer relationships.
Ability to work effectively with technicians, sales staff, vendors, and customers.
Proficiency with computer systems, order-entry software, Microsoft Office applications, and scheduling tools.
Strong attention to detail and commitment to accurate record keeping.
Problem-solving skills with the ability to make effective scheduling and customer-service decisions.

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.

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More about this job

Responsibilities

Coordinate daily service schedules, technician routes, and dispatch service requests to ensure timely resolution and customer satisfaction. Manage customer inquiries, process orders, and maintain accurate service records while supporting retail and inventory operations.

Requirements

Requires strong organizational, time-management, and communication skills to handle multiple priorities in a fast-paced environment. Proficiency with computer systems, scheduling tools, and Microsoft Office is essential for success in this role.

Skills

Customer service
Scheduling
Dispatching
Order processing
Inventory management
Time management
Communication
Problem-solving
Attention to detail
Microsoft Office
Record keeping
Technical support

Benefits

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Customer Service Representative
Healthcare solutions
Dispatch
Work orders
Warranty claims
Inventory control
Merchandising
Scheduling tools
Order-entry software
Microsoft Office
Record keeping
Customer relations
Retail environment
Employment Equity

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