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Skilled Operator
Nutreco
St. Marys, ON
- Full-time
Ability to work with a team but also self-motivated to be able to work independently with minimal supervision
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GO
Service Desk Asset Management Officer
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…Service Desk Asset Management Officer (Officer) is a senior member of the GN Help Desk team. The Officer’s primary duties are to be recognized as the leader in the preparation for…
Added 5 mins ago
PS
Ottawa Head Event Supervisor
Puppy Sphere
Ottawa, ON
- $20 CAD / hour
- Part-time
Conduct quick team member check-ins while on-site to ensure team pulse is in accordance with Puppy Sphere’s values and standards.
Added 5 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - London
Taymax Group
London, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 5 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - South Barrie
Taymax Group
Barrie, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 5 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 5 mins ago
SL
Program Manager, Canadian Shared Services
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are…
Added 5 mins ago
OV
Registered Nurse, Medicine Cardiology - Casual - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
As a registered nurse you will become an integral member of the interprofessional team in partnership with a patient support assistant responsible for the comprehensive care of medical and…
Added 5 mins ago
TS
Church Cleaner
The Salvation Army Canada and Bermuda Territory
Flin Flon, MB
- Part-time
Ability to work independently and also participate as an active and responsible team member in a cooperative team environment.
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Financial Services Associate, Imperial Service
CIBC
St. Catharines, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures. As a Financial Services Associate in the…
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Financial Services Representative (Cantonese/Mandarin)
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
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Financial Services Associate, Imperial Service
CIBC
Hamilton, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures. As a Financial Services Associate in the…
Added 5 mins ago
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Financial Services Representative II
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 5 mins ago
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Advice and Investing Platform Specialist
CIBC
Toronto, ON
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
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TG
Line Cook - Cafe 29
The Glencoe Golf & Country Club
Calgary, AB
- Full-time
…consistency and presentation, and thrives in a collaborative, team-oriented environment. If you’re passionate about culinary excellence and hospitality, enjoy working in a dynamic kitchen,…
Added 5 mins ago
Member Advice Specialist - Fleetwood Branch
Coast Capital Savings
Surrey, Brit
Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements
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BL
Practice Assistant
Borden Ladner Gervais LLP (BLG)
Ottawa, ON
- Full-time
The Practice Assistant is a key member of a dynamic and innovative group of Trademark Agents, clerks and legal support staff, providing the highest level of service to our clients, while…
Added 5 mins ago
BH
Registered Nurse, Palliative Care
Bruyère Health
Ottawa, ON
- Full-time
Reporting to the Clinical Manager, as a member of the interdisciplinary team, you will deliver safe, effective, patient-centered, ethical, and evidence-based nursing care according to scope…
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Member Experience Associate
Movati
Windsor, ON
- Full-time
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.
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Registered Practical Nurse
Sienna Senior Living
Campbellford, ON
- Full-time
You will be a welcomed member of the Aspira Island Park Retirement Living team and impact in the following ways:
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Director, Technology Delivery
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
Added 5 mins ago
Senior Engineering Specialist
The Canada Life Assurance Company
London, ON · Toronto, ON
…for a challenging and rewarding opportunity? The Canada Data Team is looking for a Data Platform Engineer to join our…
Added 6 mins ago
PC
Pharmacy Assistant – Liverpool, NS
Pharmasave Canada
Hunts Point, NS
- Full-time
As a member of our well-respected pharmacy team, you can expect:
Added 6 mins ago
PH
Registered Nurse (RN)
ParaMed Home Health Care
Wawa, ON
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
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Registered Practical Nurse (RPN)
ParaMed Home Health Care
ON · Timiskaming, ON
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…

I M P Group International Inc.

Service Coordinator / Customer Service Representative

Sydney, NS, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day!

The Opportunity:

Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive attitude, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do:

Coordinate daily service schedules and technician routes to meet customer and operational needs.
Prioritize and dispatch service requests based on urgency, availability, and location.
Prepare work orders, schedules, and service documentation for field technicians.
Monitor service activities from request to completion, ensuring timely resolution and customer satisfaction.
Coordinate follow-up requirements, including parts, quotations, approvals, warranty claims, and additional service needs.
Maintain accurate service records and documentation for invoicing and file management.
Serve as the primary customer contact, providing service updates and responding to inquiries regarding products, services, repairs, rentals, pricing, and availability.
Process orders, quotations, returns, exchanges, and warranty requests accurately and efficiently.
Recommend products and solutions based on customer needs.
Support service and sales operations through effective communication and coordination.
Deliver exceptional customer service in person and by phone.
Assist with merchandising, inventory replenishment, receiving, stocking, and inventory control activities.Maintain an organized retail environment while supporting efficient service operations.

What We Offer You:

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

What You Need to Succeed:

Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build positive customer relationships.
Ability to work effectively with technicians, sales staff, vendors, and customers.
Proficiency with computer systems, order-entry software, Microsoft Office applications, and scheduling tools.
Strong attention to detail and commitment to accurate record keeping.
Problem-solving skills with the ability to make effective scheduling and customer-service decisions.

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.

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More about this job

Responsibilities

Coordinate daily service schedules, technician routes, and dispatch service requests to ensure timely resolution and customer satisfaction. Manage customer inquiries, process orders, and maintain accurate service records while supporting retail and inventory operations.

Requirements

Requires strong organizational, time-management, and communication skills to handle multiple priorities in a fast-paced environment. Proficiency with computer systems, scheduling tools, and Microsoft Office is essential for success in this role.

Skills

Customer service
Scheduling
Dispatching
Order processing
Inventory management
Time management
Communication
Problem-solving
Attention to detail
Microsoft Office
Record keeping
Technical support

Benefits

Comprehensive health and dental benefits
RRSP contribution matching
Professional development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Customer Service Representative
Healthcare solutions
Dispatch
Work orders
Warranty claims
Inventory control
Merchandising
Scheduling tools
Order-entry software
Microsoft Office
Record keeping
Customer relations
Retail environment
Employment Equity

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