Find work in Canada.

493,559 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Manufacturing Applications Engineer
ArcelorMittal
Hamilton, ON
ArcelorMittal Dofasco – Process Automation Department
Added 9 mins ago
1
Marketing Technology Lead Developer
1-800-GOT-JUNK?
Vancouver, BC · Toronto, ON
- Full-time
…infrastructure that powers customer data collection, event tracking, automation, personalization, and cross-channel Agentic…
Added 24 mins ago
Senior Quality Assurance Analyst
Mariner
NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 24 mins ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 24 mins ago
T
Senior Solutions Designer – Oracle Siebel CRM / Adobe AEM
ThoughtStorm
Toronto, ON
- Contract
🔹 Strong understanding of WCAG/AODA accessibility, user research, usability testing, user personas, and customer journey mapping.
Added 24 mins ago
GC
HIL Commissioning Engineer
Global Connect Technologies
Windsor, ON
- Full-time
Support test automation, regression testing, and validation reporting.
Added 24 mins ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
Identify and apply AI and automation to improve service delivery, documentation, and efficiency
Added 24 mins ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
…machine learning frameworks used to support data processing, automation, model testing, and large language model…
Added 54 mins ago
GC
HIL Validation Engineer
Global Connect Technologies
Windsor, ON
- Full-time
Support test automation, regression testing, and validation reporting.
Added 54 mins ago
E
Journeyman PLT for EPCOR System Repair Services
EPCOR
AB · Edmonton, Alberta
- Full-time
Switching on energized electrical apparatus and system automation components.
Added 54 mins ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
Develop scripts, queries, automation or repeatable workflows to improve analysis, reporting and response.
Added 1 hour ago
H
Senior Prototype Engineer
Humanoid
Burnaby, BC
- Full-time
Take ownership of prototype development from initial build through calibration, testing, debugging, validation, and design iteration.
Added 1 hour ago
VT
Performance Tester
Vaspire Technologies Inc.
Toronto, ON
- Full-time
Experience 7+ years (only in performance testing JMeter and NO QA or automation experience)
Added 1 hour ago
ES
AWS Architect
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
Cross-Region Operations: Lead upcoming DR testing initiatives to ensure infrastructure and applications seamlessly restore in us-east-1 within established RTOs.
Added 1 hour ago
Senior Data Product Developer
WestJet Group
Calgary, AB
The Senior Data Product Developer is accountable for designing, building, testing, deploying, and supporting enterprise data products that enable trusted, scalable, and actionable business…
Added 1 hour ago
A
Lead QA/QA Coordinator
Alithya
QC · QC, Canada
- Full-time
Added 1 hour ago
C
Sr. Database Automation Engineer
CIBC
Toronto, ON
- Full-time
…mentor junior team members, and promote strong standards for automation development, testing, documentation, and operational…
Added 1 hour ago
C
Associate Controls Designer
Carrier
Coquitlam, BC
- $71,500 to $121,500 CAD / year
- Full-time
…designing, programming, and deploying cutting-edge Building Automation Systems (BAS) that directly optimize energy efficiency and indoor…
Added 1 hour ago
Senior Accountant-SAP (ECH-ON)
CAA Club Group
Mississauga, ON
Participate in general ledger, system processes and testing for automation
Added 1 hour ago
AC
SAP EWM Consultant
Avance Consulting
Canada
- Full-time
Should be aware of release governance processes and have experience in working on any incident management tool and testing tool
Added 1 hour ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
…Data Modernization, Infrastructure Modernization, Business Testing, and Compliance. Serving primarily Fortune 500 technology enterprises, we are dedicated to driving exceptional results and…
Added 1 hour ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Added 1 hour ago
D
Manager Project Managment
Dematic
Mississauga, ON
- Full-time
Drive the development and execution of comprehensive project plans, including implementation, testing, acceptance, cutover, and go-live strategies.
Added 1 hour ago
A
Actuary
Aspida
Hamilton, ON
- Full-time
Improve valuation processes through automation and stronger controls, maintain clear documentation of models, methodologies, assumptions, and model changes.
Added 1 hour ago
A
Guidewire Business Analyst
Affinity
Regina, SK
- Contract
…business processes, and recommending opportunities to improve automation, efficiency, and alignment with Guidewire best…

i24 Call Management Solutions

IT Manager

Montreal, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Location: Montreal, QC (In Office)

Employment Type: Full-Time, Permanent

Languages Required: English and French (working proficiency)

About the role

i24 Call Management Solutions is seeking an experienced IT Manager to take operational ownership of its technology in a 24/7 operation. The successful candidate will be responsible for a hybrid on-premises and cloud environment, the data and automation layer supporting our CRM and partner integrations, and the security and endpoint practices that protect them. The IT Manager will work closely with our CTO, translating technical direction into reliable day-to-day operations.

The role begins with day-to-day operational responsibility. As capability is demonstrated, its scope is expected to expand to areas such as budget input, vendor selection, security and governance policy, architecture, and staff mentoring.

Key responsibilities

Infrastructure: Administer servers, networks, and hybrid infrastructure. Manage patching, monitoring, backups (including restoration testing), capacity planning, and the inventory of assets, licences, and dependencies.
Identity and endpoints: Administer identity, access, and endpoint compliance through Intune and Entra ID, including conditional access.
Data and automation: Write and optimize SQL against production databases. Develop Python automation and API integrations with CRM, partner, and third-party systems.
Security: Enforce security policy, participate in incident response, and lead post-incident reviews. Maintain and test disaster recovery and business continuity plans, and support audit, compliance, and privacy requirements.
User support: Serve as the senior escalation point for technical support in English and French. Manage onboarding and offboarding, and maintain documentation that reduces recurring support demand.
Projects and vendors: Deliver IT projects end to end, with status reporting to senior leadership. Manage vendors and service providers, including SLAs, escalations, and renewals.
On-call: Participate in a one-month-on, one-month-off rotation. The rotation covers critical infrastructure and service outages only, not individual user issues.

Required qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field
Three to five years of IT experience beyond entry-level support
Working proficiency in written and spoken English and French
Strong SQL skills, including writing complex queries, reading execution plans, and diagnosing performance issues
Scripting and automation experience, preferably in Python
Experience administering Windows endpoints and identity services at scale (Intune, Entra ID, or Active Directory)
Experience with REST API integrations, including authentication, error handling, and data transformation
Proven experience managing projects from definition to delivery, including coordinating people outside direct reporting lines
Availability for the on-call rotation described above

Preferred qualifications

Cloud infrastructure experience (Azure, AWS, or Google Cloud) and core networking knowledge (routing, firewalls, VPN, DNS)
Experience with CRM or ERP platforms and their integrations
Practical security experience, such as MFA deployment, endpoint hardening, or vulnerability management
Vendor management, procurement, or budget planning experience
Experience mentoring junior technical staff
Experience in a regulated or externally audited environment
Relevant certifications (e.g., Azure Administrator, Microsoft 365 Administrator, Security+, CCNA, ITIL, PMP)

Core competencies

Technical breadth: A demonstrated ability to become proficient in unfamiliar systems independently.
Business judgment: Establishing the underlying requirement before selecting a solution, including recommending simpler or less costly alternatives where appropriate.
Ownership: Reliable follow-through on commitments.
Communication: The ability to explain technical trade-offs clearly to non-technical stakeholders, including senior leadership.
Documentation discipline: Recording systems, decisions, and procedures so that others can operate and maintain them.
Composure: Methodical performance during outages and time-sensitive incidents.

Language requirements

This position requires a good working knowledge of English, written and spoken, because our primary software vendors and their support teams operate in English-speaking markets. Internal tools, documentation, and communications are available in French. The incumbent will regularly:

read and apply technical documentation, vendor knowledge bases, and API specifications that are available only in English;
communicate with vendors, service providers, and integration partners located outside Québec, including during escalations and outages;
provide technical support to employees whose work is carried out with English-speaking clients and partners.

What Success Looks Like in Your First 90 Days

First 30 Days

Develop an understanding of i24's business operations, technology environment, and service delivery model.
Build relationships with key stakeholders across departments and become familiar with our 24/7 operational requirements.
Review existing infrastructure, security practices, documentation, vendor relationships, and current projects.
Become familiar with the on-call rotation duties and incident management procedures.
Identify immediate risks and opportunities for improvement.

Within 60 Days

Assume ownership of core IT systems, infrastructure, and operational processes.
Recommend and begin implementing improvements related to security, automation, system reliability, or operational efficiency.
Establish a prioritized roadmap for infrastructure and technology enhancements.
Gain a thorough understanding of existing integrations, databases, and critical business applications.
Strengthen documentation and standardize key operational procedures where needed.

Within 90 Days

Be recognized as a trusted technical leader and primary point of escalation for critical IT matters. Become part of the on call rotation.
Successfully deliver meaningful improvements to infrastructure stability, security posture, automation, or service delivery.
Demonstrate effective management of vendor relationships and ongoing technology initiatives.
Present recommendations for future technology investments and strategic improvements.
Contribute to a culture of continuous improvement while supporting the reliability and availability of systems in a 24/7 environment.

Application

Please submit a resume with a brief covering note addressing the following to the email GestionnairedesTI-ITManager@i24image.com.

A system or technology you became proficient in independently and under time constraints, and the outcome
A technical decision you made that proved incorrect, and how you addressed it

Only candidates selected for an interview will be contacted. i24 Call Management Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

Manage the organization’s hybrid infrastructure, identity and endpoints, production databases, automation, integrations, security, and technical support in a 24/7 environment. Deliver IT projects, oversee vendors, maintain continuity and compliance practices, and participate in a rotating on-call schedule for critical outages.

Requirements

Requires a bachelor’s degree in a relevant field, three to five years of non-entry-level IT experience, working proficiency in written and spoken English and French, and strong SQL, scripting, endpoint administration, API integration, and project delivery skills. Cloud, networking, CRM or ERP, security, vendor management, mentoring, audit experience, and relevant certifications are preferred.

Skills

SQL
Python
REST API Integration
Intune
Entra ID
Active Directory
Identity and Access Management
Endpoint Compliance
Cybersecurity
Incident Response
Disaster Recovery
Cloud Infrastructure
Project Management
Vendor Management
English and French Communication

Visa sponsorship

Not detected in the job text

Keywords

Hybrid Infrastructure
On-Premises Infrastructure
Cloud Infrastructure
Servers
Networks
SQL
Python
REST APIs
CRM Integrations
Intune
Microsoft Entra ID
Active Directory
Conditional Access
Endpoint Compliance
Identity and Access Management
Cybersecurity
Incident Response
Disaster Recovery
Business Continuity
Audit and Compliance
Azure
AWS
Google Cloud
Routing
Firewalls
VPN
DNS
Vendor Management
Project Management
ITIL

Report this job