Find work in Canada.

495,277 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
A
Summer Student - CRU Project Support
AltaLink
Calgary, AB
- Other
…empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our…
Added 9 mins ago
CS
Thunder Bay - Part-time Merchandiser
CONA Services
Thunder Bay, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 9 mins ago
CS
Thunder Bay - Part-time Merchandiser
CONA Services
Thunder Bay, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 9 mins ago
BP
General Manager
Boston Pizza International Inc
Moncton, NB
- Full-time
Role Description The General Manager is a full-time, on-site role based in Moncton, NB, responsible for overseeing daily restaurant operations and ensuring an exceptional guest experience.…
Added 9 mins ago
S
Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 24 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
Financial Performance Support: Partner with the General Manager to review financial performance, ensuring revenues, margins, indirect costs, and other key financial indicators are…
Added 24 mins ago
AR
Community Business Manager
Atria Retirement Canada - View at Lethbridge
Lethbridge, AB · AB-Lethbridge
- Full-time
…responding to general questions.• Serve as the community’s “manager-on-duty” on a regular basis.• Provide on-call and overnight coverage as specified by schedule or as needed.• Provide high…
Added 24 mins ago
A
Systems Integration Engineer
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
AtkinsRealis is truly a world leader in its field and has been chosen to design and build some of the world's most prestigious projects. In Canada, our Rail, Transit Systems and…
Added 24 mins ago
CC
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver area to expand its footprint in the province. The Retail District Manager, BC will be…
Added 24 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…
Added 24 mins ago
P
Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 24 mins ago
P
Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 24 mins ago
P
Marketing Senior Associate
PwC
Toronto, ON
- Full-time
Support the Marketing Manager in translating business priorities, client needs and market insights into clear marketing plans and activities
Added 24 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
We believe our systems team should be proactive, trusted advisors, not reactive service providers. That means staying engaged with clients well beyond go-live, ensuring the systems we…
Added 24 mins ago
AC
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
As a Global Mobility Tax Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential in working…
Added 24 mins ago
BF
Territory Manager
Biyork Floors
AB · Greater Edmonton Metropolitan Area
- Full-time
We are looking for a driven and sxperienced Territory Manager to grow sales, deliver an exceptional customer experience, and build long-term customer relationships throughout Northern…
Added 24 mins ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 24 mins ago
GO
Regional Emergency Manager
Government of Manitoba
Winnipeg, MB
- Part-time
…stakeholders, and partners. The incumbent reports directly to the Manager, Field…
Added 24 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 24 mins ago
GD
Senior Application Architect Manager
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
The Senior Application Architect Manager, Architecture & Integrations leads the design, delivery, and support of secure, scalable applications and integrations that power our business and…
Added 38 mins ago
UO
Communications Coordinator
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
This position reports to the Communications Manager, and works closely with the School of Engineering (SoE) Leadership and Management to meet the school's communications needs. It interacts…
Added 38 mins ago
ER
Project Coordinator - Commercial Roofing
Empire Roofing
Windsor, ON
- Full-time
Support the assigned Project Manager with all project-related administrative tasks.
Added 38 mins ago
MG
Federal Non Profit - Property Manager
M Group of Companies
ON · Barrie, Ontario
- Full-time
We are seeking a Federal Non-Profit Property Manager who is passionate about people, community impact, and operational excellence. This role is ideal for someone who thrives in a…
Added 38 mins ago
TG
Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
Define and meet service levels (SLAs/SLOs) for availability, data freshness, latency, and model performance, and report on them to business partners.
Added 38 mins ago
T
Personal Banker
TD
Greater Napanee, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

i24 Call Management Solutions

IT Manager

Montreal, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Location: Montreal, QC (In Office)

Employment Type: Full-Time, Permanent

Languages Required: English and French (working proficiency)

About the role

i24 Call Management Solutions is seeking an experienced IT Manager to take operational ownership of its technology in a 24/7 operation. The successful candidate will be responsible for a hybrid on-premises and cloud environment, the data and automation layer supporting our CRM and partner integrations, and the security and endpoint practices that protect them. The IT Manager will work closely with our CTO, translating technical direction into reliable day-to-day operations.

The role begins with day-to-day operational responsibility. As capability is demonstrated, its scope is expected to expand to areas such as budget input, vendor selection, security and governance policy, architecture, and staff mentoring.

Key responsibilities

Infrastructure: Administer servers, networks, and hybrid infrastructure. Manage patching, monitoring, backups (including restoration testing), capacity planning, and the inventory of assets, licences, and dependencies.
Identity and endpoints: Administer identity, access, and endpoint compliance through Intune and Entra ID, including conditional access.
Data and automation: Write and optimize SQL against production databases. Develop Python automation and API integrations with CRM, partner, and third-party systems.
Security: Enforce security policy, participate in incident response, and lead post-incident reviews. Maintain and test disaster recovery and business continuity plans, and support audit, compliance, and privacy requirements.
User support: Serve as the senior escalation point for technical support in English and French. Manage onboarding and offboarding, and maintain documentation that reduces recurring support demand.
Projects and vendors: Deliver IT projects end to end, with status reporting to senior leadership. Manage vendors and service providers, including SLAs, escalations, and renewals.
On-call: Participate in a one-month-on, one-month-off rotation. The rotation covers critical infrastructure and service outages only, not individual user issues.

Required qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field
Three to five years of IT experience beyond entry-level support
Working proficiency in written and spoken English and French
Strong SQL skills, including writing complex queries, reading execution plans, and diagnosing performance issues
Scripting and automation experience, preferably in Python
Experience administering Windows endpoints and identity services at scale (Intune, Entra ID, or Active Directory)
Experience with REST API integrations, including authentication, error handling, and data transformation
Proven experience managing projects from definition to delivery, including coordinating people outside direct reporting lines
Availability for the on-call rotation described above

Preferred qualifications

Cloud infrastructure experience (Azure, AWS, or Google Cloud) and core networking knowledge (routing, firewalls, VPN, DNS)
Experience with CRM or ERP platforms and their integrations
Practical security experience, such as MFA deployment, endpoint hardening, or vulnerability management
Vendor management, procurement, or budget planning experience
Experience mentoring junior technical staff
Experience in a regulated or externally audited environment
Relevant certifications (e.g., Azure Administrator, Microsoft 365 Administrator, Security+, CCNA, ITIL, PMP)

Core competencies

Technical breadth: A demonstrated ability to become proficient in unfamiliar systems independently.
Business judgment: Establishing the underlying requirement before selecting a solution, including recommending simpler or less costly alternatives where appropriate.
Ownership: Reliable follow-through on commitments.
Communication: The ability to explain technical trade-offs clearly to non-technical stakeholders, including senior leadership.
Documentation discipline: Recording systems, decisions, and procedures so that others can operate and maintain them.
Composure: Methodical performance during outages and time-sensitive incidents.

Language requirements

This position requires a good working knowledge of English, written and spoken, because our primary software vendors and their support teams operate in English-speaking markets. Internal tools, documentation, and communications are available in French. The incumbent will regularly:

read and apply technical documentation, vendor knowledge bases, and API specifications that are available only in English;
communicate with vendors, service providers, and integration partners located outside Québec, including during escalations and outages;
provide technical support to employees whose work is carried out with English-speaking clients and partners.

What Success Looks Like in Your First 90 Days

First 30 Days

Develop an understanding of i24's business operations, technology environment, and service delivery model.
Build relationships with key stakeholders across departments and become familiar with our 24/7 operational requirements.
Review existing infrastructure, security practices, documentation, vendor relationships, and current projects.
Become familiar with the on-call rotation duties and incident management procedures.
Identify immediate risks and opportunities for improvement.

Within 60 Days

Assume ownership of core IT systems, infrastructure, and operational processes.
Recommend and begin implementing improvements related to security, automation, system reliability, or operational efficiency.
Establish a prioritized roadmap for infrastructure and technology enhancements.
Gain a thorough understanding of existing integrations, databases, and critical business applications.
Strengthen documentation and standardize key operational procedures where needed.

Within 90 Days

Be recognized as a trusted technical leader and primary point of escalation for critical IT matters. Become part of the on call rotation.
Successfully deliver meaningful improvements to infrastructure stability, security posture, automation, or service delivery.
Demonstrate effective management of vendor relationships and ongoing technology initiatives.
Present recommendations for future technology investments and strategic improvements.
Contribute to a culture of continuous improvement while supporting the reliability and availability of systems in a 24/7 environment.

Application

Please submit a resume with a brief covering note addressing the following to the email GestionnairedesTI-ITManager@i24image.com.

A system or technology you became proficient in independently and under time constraints, and the outcome
A technical decision you made that proved incorrect, and how you addressed it

Only candidates selected for an interview will be contacted. i24 Call Management Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

Manage the organization’s hybrid infrastructure, identity and endpoints, production databases, automation, integrations, security, and technical support in a 24/7 environment. Deliver IT projects, oversee vendors, maintain continuity and compliance practices, and participate in a rotating on-call schedule for critical outages.

Requirements

Requires a bachelor’s degree in a relevant field, three to five years of non-entry-level IT experience, working proficiency in written and spoken English and French, and strong SQL, scripting, endpoint administration, API integration, and project delivery skills. Cloud, networking, CRM or ERP, security, vendor management, mentoring, audit experience, and relevant certifications are preferred.

Skills

SQL
Python
REST API Integration
Intune
Entra ID
Active Directory
Identity and Access Management
Endpoint Compliance
Cybersecurity
Incident Response
Disaster Recovery
Cloud Infrastructure
Project Management
Vendor Management
English and French Communication

Visa sponsorship

Not detected in the job text

Keywords

Hybrid Infrastructure
On-Premises Infrastructure
Cloud Infrastructure
Servers
Networks
SQL
Python
REST APIs
CRM Integrations
Intune
Microsoft Entra ID
Active Directory
Conditional Access
Endpoint Compliance
Identity and Access Management
Cybersecurity
Incident Response
Disaster Recovery
Business Continuity
Audit and Compliance
Azure
AWS
Google Cloud
Routing
Firewalls
VPN
DNS
Vendor Management
Project Management
ITIL

Report this job