Dispatcher

We are seeking an experienced and highly organized Dispatcher to coordinate daily transportation operations, schedule deliveries, manage drivers, and ensure timely and efficient distribution of goods. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and experience working in a fast-paced logistics or food distribution environment.

Key Responsibilities

• Coordinate and schedule daily deliveries, pickups, and transportation routes.

• Dispatch drivers and assign routes based on delivery schedules and operational requirements.

• Monitor driver locations, delivery progress, and estimated arrival times.

• Communicate with drivers, warehouse staff, customers, and management.

• Ensure timely deliveries and resolve transportation delays or scheduling conflicts.

• Prepare and maintain dispatch records, delivery logs, and transportation documentation.

• Track shipments and provide regular delivery status updates.

• Coordinate with warehouse teams to ensure orders are ready for dispatch.

• Handle last-minute delivery changes, cancellations, and urgent requests.

• Ensure drivers comply with company policies, safety procedures, and transportation regulations.

• Maintain accurate records of driver schedules, hours, and completed deliveries.

• Assist with route optimization to improve operational efficiency and reduce transportation costs.

  
  

Requirements & Qualifications

• Minimum 2–3 years of dispatching experience, preferably in transportation, logistics, or food distribution.
  

• Strong knowledge of GTA routes, highways, and surrounding delivery areas.

• Experience coordinating multiple drivers and delivery schedules.

• Proficiency in Microsoft Office, especially Excel and Outlook.

• Familiarity with dispatching software, GPS tracking systems, and transportation management systems (TMS).

• Excellent English communication skills, both written and verbal.

• Strong organizational, multitasking, and problem-solving abilities.

• Ability to work under pressure and manage time-sensitive deliveries.

• Knowledge of transportation regulations and delivery documentation.

• Experience in refrigerated transportation or food distribution is considered an asset.

  
  

Preferred Skills

• Experience dispatching G, DZ, or AZ drivers.

• Knowledge of temperature-controlled deliveries and food safety procedures.

• Ability to handle high-volume dispatch operations.

• Strong customer service and conflict-resolution skills.